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Crown Acura

Clearwater, FL

4.9
3,417 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,417 reviews

August 11, 2024

Bart Bartley is the absolute best! He is always welcoming and kind when I come in for service. I know my car is in good hands with the Crown Acura team. More

by Frankie24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Crown Acura responded

Frankie, Providing outstanding and quality service is so important to us here at Crown Acura and we are glad that Bart's efforts could meet your satisfaction! We are thrilled to know that he is the best, welcoming and kind. We wish you safe travels until we meet again!

August 11, 2024

I brought my vehicle in for its first maintenance and was met by Bart Bartley. He was very pleasant and efficient. Unfortunately for him, he was the only service advisor working on Saturday. But, that did More

by geistzero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Crown Acura responded

We are grateful for you leaving Bart this flawless review! We are thrilled to hear that Bart took phenomenal care of you and could provide you with excellent and thorough service. We are pleased to know that he was very pleasant. Please drive safely and do not hesitate to let us know how we may be of further service to you.

August 02, 2024

We’ve bought three vehicles from Crown Acura. Always receive great value and service! John Shaw is exceptional as a Service Advisor; I highly recommend him! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Crown Acura responded

Bob, Thank you for leaving John this positive review and recommendation! We are glad to hear that John took great care of you and your automotive needs. We are happy to know that he was exceptional. Please do not hesitate to let us know how we may be of further service to you.

July 31, 2024

Logan Lane helped me with getting an oil change on my TLX. It is always a pleasure have my car serviced at this dealership! Logan was efficient and knowledgeable about my car and I was able to wait in a More

by Bobjoekids4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Crown Acura responded

We are grateful for you leaving Logan this exceptional review! We are thrilled to hear that Logan took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was knowledgeable and it was a pleasure to have your Acura TLX serviced here. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 11, 2024

Working with Mike Patton at Crown Acura was an enjoyable car-buying experience. He was personable, transparent and answered all my questions during the time we worked together. I appreciated his lack of pre More

by crownroyalflush1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Crown Acura responded

Thank you for leaving Mike this incredible review! We are so appreciative of the opportunity to work with you and we are glad that Mike could provide you with exemplary service. We are happy to know that he was personable, transparent and answered all of your questions. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Crown Acura team!

July 09, 2024

Thank you so much John Shaw! Brought my RDX in for scheduled A1 service on 2 July and as always John was there to meet me and ensured my car was expedited to the service bay. More

by Debj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Crown Acura responded

Debj, Thank you for leaving John this positive review! We are glad to hear that John took great care of you and your Acura RDX needs. We are happy to know that he was fantastic, so helpful and extremely knowledgeable. Please do not hesitate to let us know how we may be of further service to you.

July 09, 2024

I purchased my car from Crown Acura over a decade ago and have used their service department for all maintenance and repairs. John Shaw is my Service Advisor. He has always been professional and has made s More

by Kelly D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Crown Acura responded

Kelly, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and made sure your experience every time was exceptional. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

July 08, 2024

I worked with John Shaw in the service department and he was very helpful and great to work with! Ann S-R More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Crown Acura responded

AS, Providing quality and efficient service is so important to us here at Crown Acura and we are glad that John's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and great to work with. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

July 08, 2024

I brought my vehicle in for a service over the weekend. As expected, my Service Advisor Bart Bartley provided quality service. He was professional and courteous, and communicated what action was needed f More

by MONITAYLOR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Patton
Jul 10, 2024 -

Crown Acura responded

We are grateful for you leaving Bart this flawless review! We are thrilled to hear that Bart took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and courteous. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 01, 2024

I Always have great service for my Acura at Crown. Fast and convenient. Thank you, John! More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Crown Acura responded

Jen, Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that John consistently provides you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

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