Crown Acura

Amy Young was very knowledgeable and helpful during the search and purchase process. We were leaning toward purchasing a Lexus when we first met with Ms. Young. She was very low pressure but helpful. She search and purchase process. We were leaning toward purchasing a Lexus when we first met with Ms. Young. She was very low pressure but helpful. She provided a detailed comparison between the Acura MDX and Lexus. She was very straightforward about the pricing and we struck a deal that we felt was fair. On the whole we had a very good experience working with Ms. Young and would definitely recommend her to friends/family looking for an Acura. More

I just purchased a new Acura TL from Crown Acura, and the experience was great. Like many people, I hate buying a car because I don't really like to negotiate and it always seems to take longer than necessar experience was great. Like many people, I hate buying a car because I don't really like to negotiate and it always seems to take longer than necessary to get through the process. At Crown, however, I got a reasonable price, and the loan application process was quick and painless. The sales rep, Chris, was a pleasure to work with. I definitely recommend Crown Acura. More

I went to Crown Acura to shop for an RDX SUV. I was taken on a thorough test drive by my Salesperson, Ryan Sanders, who was extremely knowledgeable about the vehicle that I was interested in purchasing. We f on a thorough test drive by my Salesperson, Ryan Sanders, who was extremely knowledgeable about the vehicle that I was interested in purchasing. We first negotiated a very fair price for the vehicle purchase and then the used car appraiser, JJ Johnson, did some thorough research into the value of the vehicle that I was offering in trade. I was offered a fair price for my 2008 Mazda CX-9 which clinched what I thought was a fair deal. The vehicle that I purchased was in the dealership the very next day so that the accessories that I ordered could be immediately installed. The business manager, Sue Ellen Rumple, was a pleasure to work with and she was able to get me the very lowest interest rate available for my purchase. Sue Ellen handled the paperwork with efficiency. My salesperson, Ryan Sanders, delivered the car and gave my wife and I the most complete and thorough explanation of the vehicle functions that I have ever received from a salesperson. He made every customized setting for the vehicle that was available to us and when we drove away from the dealership we had a good understanding of the car's amenities which made us both feel very comfortable for our drive 32 miles away to Wesley Chapel. Ryan made it very clear to us that if we had any questions about our new car we could call him immediately on his cell phone! Two days after we left Ryan, and the Crown Acura dealership, I received a phone call on a Saturday, from Ryan, asking me if I was satisfied with my new vehicle and whether or not I had any questions for him. You can see that from the very beginning of the process I was treated as if I was the most important person in that dealership which is exactly the way we should feel when we are making a new car purchase. This was the 5th new Acura that I have purchased from Crown Acura over the past 20 years because of the courteous, and respectful treatment that I have received in the past, as well as in the present. Crown Acura makes what has a reputation of being a distasteful experience and turns it into a an extremely pleasant event. It is a certainty that I will be purchasing from this dealership in the future. More

Crown Acura of Clearwater, FL is the type of dealership that Honda Motor Company. envisions seeing their clientele deal with. From the moment you pull into the service bay or car lot, you are recognized an that Honda Motor Company. envisions seeing their clientele deal with. From the moment you pull into the service bay or car lot, you are recognized and appreciated. I recently was on the prowl for a rare Acura that is not made anymore. I had dealt with one of their Sales Representatives, John... and he had been nothing but respectful, understanding, and accommodating. Unfortunately, the dealership was not able to acquire the vehicle and I was forced to purchase elsewhere. This situation was just out of their hands and had absolutely nothing to do with them. I had to break the news to them that I had found my dream car at another dealership. However, this was actually the beginning of my new found loyalty to this organization. I made a promise that day to return for all any and all service that would be associated with the car. John thanked me and wished me the best, thinking he would probably never see me again. Just another patron in his office taking up his time. A few months later uh oh! I needed service, just an oil change but service none the less. I promptly contacted Crown Acura of Clearwater, FL and booked my appoitment. "What are the chances that I would receive the type of treatment I experienced with the sales department, now with the service department?" VERY GOOD, I found out! Paul Haggarty, welcomed me to the service department. Personally escorted me to his desk, and we began the process. They ask you questions, actually listen to your requests, and act on them. Honesty is what I look for when someone is working on my vehicle. These guys are nothing but honest. They are extremely knowledgeable as well. I truly believe they take pride in their work representing Acura and ensuring that you are receiving nothing but the greatest service possible. I have to admit, Paul Haggarty goes above and beyond. His ability to deliver outstanding hospitality, deal with customers (like myself) that are extremely finicky and meticulous with the work being performed, and at the same time be 100% genuine is what makes me return. He is a great asset to Crown Acura, and should be commended. These guys keep you informed while the service is being done. They even go as far as to e-mail you and provide updates and notify when it is complete. Most surprising of all, is the fact they empathize with their customers. They will assist you with getting problems rectified that may even be out of their control, and even do their best to find discounts and coupons for you to use. I will continue to act on my loyalty to Crown Acura of Clearwater, FL as well as Honda Motor Company as a whole. Bring this group your business and you will not be disappointed. More

We were a previous Acura owner, same dealership which came from a recommendation from a friend. Last experience was very good. This one was excellent. If we could rate an 11, we would. We were especially came from a recommendation from a friend. Last experience was very good. This one was excellent. If we could rate an 11, we would. We were especially happy with our sales person, Ryan Sanders. We will and have already referred a customer. What started out as an inquiry for a specific car ended with a reply that I would be contacted soon. It was within an hour. We advised that we would not be ready to purchase until about 30 days from inquiry. We were met with patience and persistence, as we did go and test drive the car. We actually were looking for an RL, but changed to a TL (which is what we currently had) There was timely and courteous follow-up and we felt no pressure (but again we felt Ryan was persistent). That is the main reason we continued our relationship and could not be happier. We postponed the pick up of the vehicle as the dealership was doing upgrades to their service dept and could not have our car cleaned before we were to pick up. The car was picked up on Monday, spotlessly clean, with a full tank of gas. We left there happy and content on the 29th of March. We now have 1001 miles on our car as of yesterday. We will certainly make the drive to Clearwater from Riverview for our next Acura purchase. Thank you for an awesome car buying experience. More

Ben is the salesman that keeps me going back to this dealership!!! Ben Walker provides you with alll the facts regarding your new car experience. What I love most about Ben is how much he truly cares dealership!!! Ben Walker provides you with alll the facts regarding your new car experience. What I love most about Ben is how much he truly cares about his customers. He makes time for you until you are 100% satisfied!!! The management team is superb as well. I feel like every time I walk in the door I am important. Crown Acura of Clearwater seriously has my business for many more years to come!!!! Lynn Spies Oldsmar Florida More

The service staff at Crown Acura is excellent. I changed dealerships over 5 years ago because a friend highly recommended the service department at Crown Acura. I was introduced to John Shaw at my first vi dealerships over 5 years ago because a friend highly recommended the service department at Crown Acura. I was introduced to John Shaw at my first visit and he has been my service manager ever since. John has always provided me with acurate quotes for my service with no surprises. He always provides me with a thorough explanation of the sevice performed and gives recommendations when it is appropriate. John is the consummate professional. Thank you John and the staff at Crown Acura! More

Overall my car buying experience with Crown Acura was excellent. I would highly recommend Crown Acura to my friends and family and would definitively come back. The entire staff was courteous, knowledge excellent. I would highly recommend Crown Acura to my friends and family and would definitively come back. The entire staff was courteous, knowledgeable, and very friendly. My salesperson, Ryan Sanders was the best I have ever worked with. He made the entire process a delight. I plan on buying all of my cars from Ryan Sanders and from Crown. More

I'm on my third Acura and can't say enough great things about Sophie! She has handled my last two purchases, and she truly makes the car buying experience a pleasure. I have limited time to go through th about Sophie! She has handled my last two purchases, and she truly makes the car buying experience a pleasure. I have limited time to go through the test drive/buying process, but Sophie ensures everything is handled from start to finish with professionalism and a great smile. You really get the feeling she wants to ensure you are happy with the car and the deal. It doesn't stop there as she even offered to contact my insurer and faxed the information over to save me the hassle after I picked up the car. Since I'm getting new cars every three years, I know I will be right back with Sophie - she's that good! The dealership itself is wonderful as well - have all my services completed there and know that I am in good hands. Thank you Sophie - you're an asset to the car buying community! More

' DO NOT BUY' from this dealer. If you find something wrong with your car after 1 WEEK..THEY WILL NOT DO ANYTHING even if it is 1 week later.. ALWAYS CHECK TIRES AND WINDSHIELD FOR ANY PROBLEMS. We conta wrong with your car after 1 WEEK..THEY WILL NOT DO ANYTHING even if it is 1 week later.. ALWAYS CHECK TIRES AND WINDSHIELD FOR ANY PROBLEMS. We contacted them and got THE RUN AROUND ! BEWARE --- * They also have numerous - INTERNET- accounts in their cars for all different prices. They will bring up an ad in front of u and LIE to u and say thats the price when u saw it cheaper ! Service Department blows !!!!!! Sales guyes rip u off !!! Dont buy from them...... Needless to say i got stuck with a 20,000 car,, with numerous things wrong with it !!!!! More