Crown Acura

John has been my service advisor for the past 15 years. I have always been treated with the utmost respect. Every dealing with him has been nothing short of professional. In addition, he has gone out of his have always been treated with the utmost respect. Every dealing with him has been nothing short of professional. In addition, he has gone out of his way to make sure everything is done to my satisfaction. I was in for warranty work today and returned to pick up my vehicle. It was pouring rain. Although my car was in a spot close to the door, he actually went out in the rain, got the car and drove it up under the covering for me! It's the little things like this that keep a customer coming back. Thanks! More

Hands down, Mr. Shaw gives phenomenal customer service. I know that when i take my car in for service, i can trust what he is telling me and know he's not just trying to make a dollar. I also have friends t know that when i take my car in for service, i can trust what he is telling me and know he's not just trying to make a dollar. I also have friends that go to this dealership and refuse to see anyone other than Mr. Shaw. This says volumes about him. I recommend him often as i know he will take care of everyone i send to him. It is also very refreshing to see someone that truly loves his job as Mr. Shaw does. I hope that his supervisor recognizes him as the outstanding employee he is and treats him accordingly. If i were in their business, i would do everything in my power to make sure he worked for me. Thank you for giving me this opportunity. It is truly deserved. More

Thank you, John Shaw, for exceptional customer service. I was very pleased with your outstanding customer service skills. Thank you for the effecient repair work that my car needed that was done in a time I was very pleased with your outstanding customer service skills. Thank you for the effecient repair work that my car needed that was done in a timely manner. I am 100% satisfied customer and will refer you to anyone. More

I went in with no appointment and was serviced nonetheless. Not only was that apprecaited but they had some work stations available with phones, internet etc...which allowed me to get a good amou nonetheless. Not only was that apprecaited but they had some work stations available with phones, internet etc...which allowed me to get a good amount of work done while I waited. What I expect when I deal with a Crown Dealership. Excellent!!! More

John Shaw did everything exactly as he promised. I also liked the opportunity to speak and see the actual problem with the mechanic as well. Big expense for a vehicle it is good to see what was actually g liked the opportunity to speak and see the actual problem with the mechanic as well. Big expense for a vehicle it is good to see what was actually going on with it. I would highly recommend this dealer and service representative for service. More

I have been a customer of Crown Acura for 10 years. I went to them this morning to begin the process to look for a new to me car. John Shaw has been my service person for 10 years. He has always taken went to them this morning to begin the process to look for a new to me car. John Shaw has been my service person for 10 years. He has always taken excellent car of me over the 10 year relationship. He referred me to Chris. Chris was polite, friendly, knowledgeable and thorough in his discussions about the relative value of a new versus a certified, low mileage used car. I told him what my criteria were and he met them. I am extremely pleased with the deal and the car, a TSX with nav with ~ 7800 miles in the color I wanted. He easily instilled confidence in me. Kevin made the financing easy and quick and was very helpful in his advice re options. Larry took the time to come over and speak with me and congratulate me on my purchase. Although my initial intention was to begin the search, I am pleased that I was able to get what I wanted with the dealer I trust. More

Joyce was friendly, thorough, and very customer service-oriented. I would happily purchase another car from her. When I called inquiring about a vehicle at another Crown dealership, she had it de service-oriented. I would happily purchase another car from her. When I called inquiring about a vehicle at another Crown dealership, she had it delivered to her lot, which is much closer for me, within the hour. Kevin in Finance was also friendly and helpful. More

John has gone above and beyond every time I have gone in for service. He has been extremely friendly and accomodating since my very first visit and I didn't even purchase my vehicle at his location. John's for service. He has been extremely friendly and accomodating since my very first visit and I didn't even purchase my vehicle at his location. John's customer service skills are exceptional and I would definitely purchase a vehicle at this dealership if I were buying another Acura because of him. More

I own a 2003 Acura, bought it from Crown Acura in Clearwater and have always had all service completed at this dealership. Recently I encountered a significant problem and Crown along with Mr. Shaw Clearwater and have always had all service completed at this dealership. Recently I encountered a significant problem and Crown along with Mr. Shaw really "stepped up to the plate" to assist in getting it repaired in a short period of time and assisted in the paperwork to keep my costs reasonable. One could not find a better Service Department then the one supported by Crown Acura and the fine Service Writers. More

I leased a car from Crown Acura back in 2003 and had excellent service! My husband and I moved away to Connecticut and returned to the area a year ago. Since I had a great experience with them in the excellent service! My husband and I moved away to Connecticut and returned to the area a year ago. Since I had a great experience with them in the past, I decided to go back and met with Richard Morris. He and the entire staff were, once again, phenomenal! They were very informative and helped me with my decision to lease another vehicle from them. I highly recommend Richard Morris and his staff to everyone! They aren't like your average dealership, get you in a vehicle and send you on your way, but rather make sure you are comfortable and establish a relationship with you. They are great with following up to make sure you are satisfied and to make sure they've answered all your questions. For as long as I live in the area, I will continue to return to Crown Acura for sales and maintenance. More