Crown Acura

It is always easy scheduling appointments with Crown Acura. Even if I need to reschedule, John is very accomodating and works with my schedule to make sure it is convenient for me. He is concientious Acura. Even if I need to reschedule, John is very accomodating and works with my schedule to make sure it is convenient for me. He is concientious in making sure my maitenance log book is kept up to date and strives to get me out of the dealership within the time frame quoted. if he isn't able to meet the deadline, he adjusts the price to make up for the extra wait. More

I got into my TL at 7am and the battery was dead. I called the Acura Roadside Assistance number and was quickly speaking to a friendly person who scheduled someone to my home and, he was there in less called the Acura Roadside Assistance number and was quickly speaking to a friendly person who scheduled someone to my home and, he was there in less than 30 minutes! Leaving my house at 8am and while driving toward Crown Acura, I called the service department where I lamented to John Shaw my battery dilemma and also told him I knew I didn't have an appointment but it was a "battery emergency" and I was already "exceptionally late for work"! (Most mornings if I'm late to work it isn't an issue but on this day the state department was there to meet with us and I really needed to be on time.) I also told him I would be there ASAP but the morning traffic was its usual and I would be there as soon as I could. He politely said, "I'll clear the traffic path for you!" Of course, this remark instantly calmed me; we laugh and I made my way to the dealership. Upon my arrival, John had the paperwork ready for me to sign and I patiently waited for my new battery. By 9am I was on the road to work! By the way, John personally walked me to my car, opened the door and wished me a better rest of the day! What a guy! Thanks so much, Renee Sutter More

This is EXACTLY how buying a car should feel. From the moment I walked in the door, they were honest open and friendly. It was like buying a car from a friend. Ben was able to get me a great deal on a gre moment I walked in the door, they were honest open and friendly. It was like buying a car from a friend. Ben was able to get me a great deal on a great car, and there was absolutely no pressure or games. This was an awesome experience and I will be sure to recommend Ben, and Crown Acura to friends and family. More

John has been our service adviser since 1999 and we can always count on him to provide us with outstanding service. My husband and I have had four TLs and we trust John to take care of them for us. One of always count on him to provide us with outstanding service. My husband and I have had four TLs and we trust John to take care of them for us. One of the things I most appreciate about John is the fact that he always looks out for our best interests and saves us money when possible. In all the years that we've owned Acura cars we have never taken them anywhere else than Crown Acura for service or tires. The dealership can thank John for our loyalty! Pat Eckel More

Customer of Crown Acura for a few years now. Sales experience was great a few years ago when I purchased my vehicle, as was the service. Service department is very pleasant and a joy to deal with. I h experience was great a few years ago when I purchased my vehicle, as was the service. Service department is very pleasant and a joy to deal with. I highly recommend visiting this dealership. I will be back. More

Crown Acura made buying a car an exciting and pleasurable Crown Acura made buying a car an exciting and pleasurable experience again. Ryan Sanders kept in contact with us on the vehicle we had fallen in love Crown Acura made buying a car an exciting and pleasurable experience again. Ryan Sanders kept in contact with us on the vehicle we had fallen in love with via the internet and had it ready and wating for us the day we arrived for the test drive. He was busily helping other customers but quickly got us hooked up with Chris Duncanson another internet salesman who was equally sufficient, knowledgable, freindly and eager to please. We took a test drive and Chris Duncanson explained the ins and outs as well as the capabilities of the vehicle in depth. He answered all of our questions with knowledgable confidence. Way impressed, finally a dealership that wanted our business and was showing us. Chris worked the numbers to fit our budget without us even having to haggle over price and before we knew it we were Acura owners. Awesome! What a great experience, I felt like a kid at Christmas again. We had to have the vehicle serviced briefly and Steve Lessard was a super help and did everything he said he would. Thanks Ryan, Chris and Steve for all of your efforts and you have definitley made a loyal Crown Acura customer out of me and my family. Thanks a million guys, Travis Anderson More

Buying a used car is a hassle, buying a used car online is a bigger hassle. That is why it’s important to work with a good dealer who not only has good products but more importantly provides good service a is a bigger hassle. That is why it’s important to work with a good dealer who not only has good products but more importantly provides good service and always willing to work with you. Crown Acura at Clearwater is a such dealer. It was a long working process between Crown Acura and myself during the whole transaction. The sales person Ryan Sanders did a good job following up and answering my emails. Because I never went to the dealership to actually look at and drive the car, so there was some issue raised when the car was delivered. But both the sales person and the management team were engaged to help to resolve the issue. I gave them 4.5 star and recommend them to both local and online customers, especially for FL customers it is worth going. Their service is definitely better than Miami Acura. More

Steve was very pleasant and delivered friendly conversation a long with excellent service. not only was he extremely knowledgeable his about products he did everything, i believe, in his power to conversation a long with excellent service. not only was he extremely knowledgeable his about products he did everything, i believe, in his power to save me from unnecessary costs as well i over heard the same quality of service given to every one in the show room. More

Excellent and prompt service. My family has been buying Acuras from Crown Acura in Clearwater, FL for many years and we will continue to be loyal customers. Brought my car in for warranty work on the se Acuras from Crown Acura in Clearwater, FL for many years and we will continue to be loyal customers. Brought my car in for warranty work on the seat belt buckle at no cost. John Shaw was very kind, very helpful and did not try to talk me into other services. I appreciate that. More

This is my 6th Acura I have leased through Acoura and the profdfessionalism you receive is far above what I have seen from other dealers. Richard Morris is nothing but class and Dan always finds a way to sav profdfessionalism you receive is far above what I have seen from other dealers. Richard Morris is nothing but class and Dan always finds a way to save us money. I am sure we will be back for our 7th Acura in 3 years ! More