Crown Acura

I want to coomend crown acura for assistance in helping me replace a cracked dashboard on my 2005 tl. They helped me get 90 per cent assistance from the manufacturer and did a great job replacing the entir me replace a cracked dashboard on my 2005 tl. They helped me get 90 per cent assistance from the manufacturer and did a great job replacing the entire dashboard. They did it in a very timely manner and the car looks brand new. Thank you to fine folks at crown acura for a great job. More

I've purchased 2 cars from Crown Acura because of their I've purchased 2 cars from Crown Acura because of their service. The service is done in a timely matter. I've never had an issue in the 10 plus year I've purchased 2 cars from Crown Acura because of their service. The service is done in a timely matter. I've never had an issue in the 10 plus years I've been going there. John Shaw is professional, caring and trustworthy. He's the reason I travel an hour to get an oil change for my MDX. More

Sophie Morris sold us our new MDX. She was extremely knowledgeable and could answer every question we asked regarding all the features, etc. She knew the car inside and out. If the service we have seen knowledgeable and could answer every question we asked regarding all the features, etc. She knew the car inside and out. If the service we have seen so far is any measure, we are in for a great ride with our new ride. Thanks Sophie! More

We purchased a car from Crown Acura and have continued our relationship with the dealership because of the great service. John Shaw is a large part of this and has made typically stressfull and unpleasant our relationship with the dealership because of the great service. John Shaw is a large part of this and has made typically stressfull and unpleasant situations very smooth. We have recommended numerous friends. More

It is always easy scheduling appointments with Crown Acura. Even if I need to reschedule, John is very accomodating and works with my schedule to make sure it is convenient for me. He is concientious Acura. Even if I need to reschedule, John is very accomodating and works with my schedule to make sure it is convenient for me. He is concientious in making sure my maitenance log book is kept up to date and strives to get me out of the dealership within the time frame quoted. if he isn't able to meet the deadline, he adjusts the price to make up for the extra wait. More

This is EXACTLY how buying a car should feel. From the moment I walked in the door, they were honest open and friendly. It was like buying a car from a friend. Ben was able to get me a great deal on a gre moment I walked in the door, they were honest open and friendly. It was like buying a car from a friend. Ben was able to get me a great deal on a great car, and there was absolutely no pressure or games. This was an awesome experience and I will be sure to recommend Ben, and Crown Acura to friends and family. More

I got into my TL at 7am and the battery was dead. I called the Acura Roadside Assistance number and was quickly speaking to a friendly person who scheduled someone to my home and, he was there in less called the Acura Roadside Assistance number and was quickly speaking to a friendly person who scheduled someone to my home and, he was there in less than 30 minutes! Leaving my house at 8am and while driving toward Crown Acura, I called the service department where I lamented to John Shaw my battery dilemma and also told him I knew I didn't have an appointment but it was a "battery emergency" and I was already "exceptionally late for work"! (Most mornings if I'm late to work it isn't an issue but on this day the state department was there to meet with us and I really needed to be on time.) I also told him I would be there ASAP but the morning traffic was its usual and I would be there as soon as I could. He politely said, "I'll clear the traffic path for you!" Of course, this remark instantly calmed me; we laugh and I made my way to the dealership. Upon my arrival, John had the paperwork ready for me to sign and I patiently waited for my new battery. By 9am I was on the road to work! By the way, John personally walked me to my car, opened the door and wished me a better rest of the day! What a guy! Thanks so much, Renee Sutter More

John has been our service adviser since 1999 and we can always count on him to provide us with outstanding service. My husband and I have had four TLs and we trust John to take care of them for us. One of always count on him to provide us with outstanding service. My husband and I have had four TLs and we trust John to take care of them for us. One of the things I most appreciate about John is the fact that he always looks out for our best interests and saves us money when possible. In all the years that we've owned Acura cars we have never taken them anywhere else than Crown Acura for service or tires. The dealership can thank John for our loyalty! Pat Eckel More

Customer of Crown Acura for a few years now. Sales experience was great a few years ago when I purchased my vehicle, as was the service. Service department is very pleasant and a joy to deal with. I h experience was great a few years ago when I purchased my vehicle, as was the service. Service department is very pleasant and a joy to deal with. I highly recommend visiting this dealership. I will be back. More

Buying a used car is a hassle, buying a used car online is a bigger hassle. That is why it’s important to work with a good dealer who not only has good products but more importantly provides good service a is a bigger hassle. That is why it’s important to work with a good dealer who not only has good products but more importantly provides good service and always willing to work with you. Crown Acura at Clearwater is a such dealer. It was a long working process between Crown Acura and myself during the whole transaction. The sales person Ryan Sanders did a good job following up and answering my emails. Because I never went to the dealership to actually look at and drive the car, so there was some issue raised when the car was delivered. But both the sales person and the management team were engaged to help to resolve the issue. I gave them 4.5 star and recommend them to both local and online customers, especially for FL customers it is worth going. Their service is definitely better than Miami Acura. More