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Crown Acura

Clearwater, FL

4.9
3,430 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,430 reviews

January 23, 2012

Todd Barnett in the parts department is the absolute best in his department. Our business always talks to Todd directly because of his knowledge and exceptional service. Thank You Todd! More

by rtruckrepair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Barnett, Todd Barnett
Jan 25, 2012 -

Crown Acura responded

Thank you for sharing your positive experience. Todd Barnett, is a great asset to our team and will be happy to hear he exceeded your expectations. Sincerely, Your Friends at Crown Acura

December 01, 2011

This is our fourth Acura. We have nothing but positive feelings describing our experience with the dealership and particularly Richard Morris. We had priced the car elsewhere and found the salesmen to be More

by karpass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : richard morris
Dec 05, 2011 -

Crown Acura responded

Dear karpass, Thank you for your loyalty to Acura and Crown. We hope you are enjoying your new vehicle and we look forward to working with you again in the future. Sincerely, Your Friends at Crown Acura

November 17, 2011

Chris was great and easy to deal with. He made the trading in and buying my new Acura very easy. He was friendly and very knowledgable. Thanks Chris. More

by Todd Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Duncanson
Dec 05, 2011 -

Crown Acura responded

Dear Todd Stewart, Thank you for your time and feedback. We hope you are enjoying your new vehicle and we look forward to working with you again in the future. Sincerely, Your Friends at Crown Acura

November 09, 2011

Great service and great pricing with professionalism. This is my second Acura I have purchased at Crown. I did shop around but came back to Crown because of the outstanding service and knowledge from Chr More

by patricc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Duncanson
Dec 05, 2011 -

Crown Acura responded

Dear patricc, Thank you for your time and feedback. We are happy to hear that your purchase experience with us was hassle free. We hope you are enjoying your new Acura and we look forward to working with you again in the future. Sincerely, Your Friends at Crown Acura

October 26, 2011

My initial contact was via email with Ryan Sanders.Upon arrival We were greeted by Ryan and taken to his office which was very neat. After discussing our options we evaluated several vehicles.Unfortunately More

by Fire51
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Sanders
Dec 05, 2011 -

Crown Acura responded

Dear Fire51, Thank you for your time and feedback. We look forward to working with you again in the future. Sincerely, Your Friends at Crown Acura

October 24, 2011

This was my 1st time having my 2008 TL serviced at Crown Acura. John Shaw was highly recommended by a friend I work with and that's why I brought my car to Crown. John was very friendly and professional. More

by Carla Oller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Shaw
Dec 05, 2011 -

Crown Acura responded

Dear Carla Oller, Thank you for your time and feedback. We are happy to hear that your service experience with us was so positive. Please contact us should you have any other issues with your TL. Sincerely, Your Friends at Crown Acura

October 20, 2011

I appreciate all the support and assistance Richard Morris and Dan Morris provided in my search for a used vehicle. I appreciate the time they spent with me and the assistance of getting me a rental w More

by anastasiagt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Morris, Dan Morris , Dan Morris
Dec 05, 2011 -

Crown Acura responded

Dear anastasiagt, Thank you for your time and feedback. We hope you are enjoying your new Honda CRV and we look forward to working with you again in the future. Sincerely, Your Friends at Crown Acura

September 12, 2011

Crown Acura has always been great with the service on my MDX. Steven Lessard is very helpful with my service, always there when I need unscheduled service. Steven is the best service advisor of a good group More

by pdedward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Lessard
Sep 20, 2011 -

Crown Acura responded

Dear pdedward, Thank you for your very kind review. We are delighted to hear that your vehicle purchase and service experiences with us have been second to none! We look forward to seeing you again when your MDX is ready for its next service! Sincerely, Your Friends at Crown Acura

August 19, 2011

My salesman was excellent, the price was right, I was buying from out of state, I was counting on being told the truth about my car. I was told it had an exhaust leak and that the mechanic checked it out More

by OutofState
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Sep 02, 2011 -

Crown Acura responded

We thank OutofState for sharing his purchase experience with us and are gratified that he considered his salesperson to be excellent and the price to be right. When our technician inspected the vehicle, there was no indication that the motor mounts were broken. The customer, technician, and the sales manager were aware of the noise the car was making, but we couldn’t conclusively diagnose the cause. As mentioned in OutofState’s post, we did discount the vehicle an additional $150. We did this even though the vehicle had 144,000 miles at the time of purchase, and was being sold “As Is” with all faults and defects. These disclosures were made verbally, in writing, and were acknowledged and signed off by the purchaser at time of delivery.

June 20, 2011

Chris was wonderful from the moment we walked into the dealership to test drive a car. He was not pushy at all, but definitely tried to close the deal! His kindness and honesty was what made us buy a ca More

by amy2195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Duncanson, Sue Ellen Rumple
Jun 22, 2011 -

Crown Acura responded

Dear amy2195, Thank you for your very kind review. We are delighted to hear that your entire purchase experience with us was so positive. We look forward to seeing you again when your new vehicle is ready for its first service. Enjoy!~ Sincerely, Your Friends at Crown Acura

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