Crown Acura

Outstanding experience. He helped me track down the exact SUV that I wanted. My family was so impressed that they now want Mark to find them an SUV as well! He was in constant contact even on his day exact SUV that I wanted. My family was so impressed that they now want Mark to find them an SUV as well! He was in constant contact even on his days off! More

I've been going to Crown for many years for service for my Acuras. And for each and every one of those visits John Shaw has been absolutely amazing! He is extremely knowledgeable and clearly explains for my Acuras. And for each and every one of those visits John Shaw has been absolutely amazing! He is extremely knowledgeable and clearly explains everything before and after every vehicle service. I have 2 other Acura dealers that are much closer to my home but I choose to make the 1 hour drive each way to Crown solely because of Jphn Shaw and the service team!!! The quality of service one of the main reasons I now own 4 Acuras and have recommended them to all of family and friends!!! More

I always look forward to going to this dealer! Having purchased my forth TL (a gorgeous 2013) in the last 9 years from Crown Acura should say enough. Sophie is so on top of her game yet soft in approach purchased my forth TL (a gorgeous 2013) in the last 9 years from Crown Acura should say enough. Sophie is so on top of her game yet soft in approach and professional! I have dealt with Sophie for the last 3 TL's and highly, highly recommend her. You will not be disappointed if you seek her out! Sue Ellen is such a joy to interact with at any time! She has done the dreaded paperwork for me in the past but made it somehow so enjoyable, now that's a sharp individual! John and the whole service department, having dealt with them for 9 years are incomparable! It's one thing to have a stress free buying experience but a bonus to have top shelf service to compliment the sale. As you can tell, I'm a big cheerleader for Crown Acura but it's based on experience and fact for what I've been testament to these last four purchases. More

Wow, what a wonderful experience! From receiving a quick email response from Sophie and Sue Ellen to my online request for information, up to the visit today. No pressure and just a friendly, very accommod email response from Sophie and Sue Ellen to my online request for information, up to the visit today. No pressure and just a friendly, very accommodating car shopping environment. Reading the reviews here on Crown Acura made the decision to contact them as my "go to" dealership, a very easy one. Sophie is extremely knowledgeable and easily answered any questions I had. Being a driver of the same model car that I looked and actually did purchase, made her the ultimate "cheerleader" who was not afraid to give me an honest, realistic opinion. Sue Ellen was friendly and on the ball with the numbers and made the magic happen.. I'm still on Cloud Nine driving my beautiful, comfortable and clean brand new TSX thanks to these two ladies and the great team at Crown Acura. Definitely a loyal customer from now on! Find out for yourself if you are looking for a superb car buying experience! See Sophie! More

I had been shopping around for quite a while and decided I wanted to get a car from a crown dealership because of their 100,000 Mile engine and drive train warranty, I was shopping for a used car and wanted I wanted to get a car from a crown dealership because of their 100,000 Mile engine and drive train warranty, I was shopping for a used car and wanted to have at least the major parts of the car covered if it had fell out of factory warranty. Mark Purcell greeted me when I pulled up and we started checking out cars, he was extremely knowledgeable and answered all my questions promptly. He was very down to earth and I didn't feel like I was dealing with pushy car salesman. I showed up pretty late and the dealership was closing within 5 minutes of me finally deciding to get the car. Mark & Keith (Finance) happily stayed late and wrapped up the paperwork in about 30 minutes, which is much faster then any other dealers I've bought from. It's been about a month and a half now and I'm loving my 2010 TSX Tech, It's a great car and I wouldn't hesitate to recommend Mark and Crown Acura to my friends and family. More

I was very pleased with the sales experience I had at Crown Acura. Mark Purcell was an outstanding salesman. He was very professional, yet courteous and friendly at the same time. There wasn't too muc Crown Acura. Mark Purcell was an outstanding salesman. He was very professional, yet courteous and friendly at the same time. There wasn't too much high pressure either, but it was enough to still earn my business. I am very happy with new ILX he sold to me. More

I just bought my 2010 Acura TL from Crown Acura. Mark Purcell, my sales rep, made my experience an enjoyable and pleasant one. He was interested in exactly what I wanted in a car. His knowledge of featur Purcell, my sales rep, made my experience an enjoyable and pleasant one. He was interested in exactly what I wanted in a car. His knowledge of features and safety was extensive and thorough. He was patient with all questions. I told him a car was a purchase I could not make in a snap; I needed time for this decision. There was no high power pressure and this made me feel more comfortable. I was treated with courtesy and patience. All questions were answered with accuracy and clear explanations. He handled my paperwork efficiently and made sure my satisfaction was complete. I cannot stress enough - Courtesy and patience was outstanding. I will buy from them again without a doubt!! I am extremely happy with my purchase. Thank you Mark and Crown Acura :) More

we had the best new car buying experience ever with Eric Ryan! we did multiple visits to the dealership and Eric Ryan was always friendly ,warm and technical sound to answers all our queries and made sure t Ryan! we did multiple visits to the dealership and Eric Ryan was always friendly ,warm and technical sound to answers all our queries and made sure that we were comfortable with our decision. Eric Ryan is a No haggling, no pressure person - just nice & honest people to work with throughout this dealership which drove us to him to finalize our purchase. More

Chris called and followed up with a request I made on- line. I visited two other dealerships but found Chris to be dedicated and proficient. Great Job, and thanks for the encouragement and your persistenc line. I visited two other dealerships but found Chris to be dedicated and proficient. Great Job, and thanks for the encouragement and your persistence. Denise Andrews proud owner of a Certified Pre-owned TSX 2012 which I love and look great in!! More

Great Customer Service and very accomodating. Very Great Customer Service and very accomodating. Very thorough and detailed. They explained everything in detail and made sure I understood everythin Great Customer Service and very accomodating. Very thorough and detailed. They explained everything in detail and made sure I understood everything completely through the purchasing process from start to end. Mark and Chris in sales are very knowledgeable and Keith made the finance part a breeze! I definitely recommend this dealership to everyone. More