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Crown Acura

Clearwater, FL

4.9
3,430 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,430 reviews

February 11, 2013

we had the best new car buying experience ever with Eric Ryan! we did multiple visits to the dealership and Eric Ryan was always friendly ,warm and technical sound to answers all our queries and made sure t More

by jandialraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ryan
Feb 11, 2013 -

Crown Acura responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Eric Ryan will be thrilled to hear your kind words as well. Be sure to visit our website for coupons when the time comes to have your car serviced. Your Friends at Crown Acura

February 04, 2013

Chris called and followed up with a request I made on- line. I visited two other dealerships but found Chris to be dedicated and proficient. Great Job, and thanks for the encouragement and your persistenc More

by drandrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2013 -

Crown Acura responded

Denise, congratulations on your new vehicle! Chris is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new Acura! Your Friends at Crown Audi

Feb 11, 2013 -

Crown Acura responded

Denise, congratulations on your new vehicle! Chris is a great asset to our team and will be happy to hear he exceeded your expectations. Have fun cruising around in your new Acura! Your Friends at Crown Audi

January 14, 2013

Great Customer Service and very accomodating. Very Great Customer Service and very accomodating. Very thorough and detailed. They explained everything in detail and made sure I understood everythin More

by SamanthaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Ertell
Jan 16, 2013 -

Crown Acura responded

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Thank you for choosing Crown Acura. Your Friends at Crown Acura

January 03, 2013

We had a great experience. Mark even answered my call on Christmas Eve when I had a question about my new truck. We have done business with Crown Kia and because of the great customer service we went to Cr More

by skecher04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2013 -

Crown Acura responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new truck. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations. Please feel free to contact us if you have any more questions about your vehicle. Remember to visit our website to check out new service specials, money saving coupons and more. Your Friends at Crown Acura

January 03, 2013

Amazing experience!! My husband and I are very happy with the excellent service that Mark provided us, oh and we love the car to. Thank you for everything!!!! More

by Lpad
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 07, 2013 -

Crown Acura responded

Congratulations on your new car! We are glad you enjoyed your visit to Crown Acura. Enjoy your new vehicle and let us know if you need anything. Make sure you visit our website for service coupons when the time comes. Your Friends at Crown Acura

December 21, 2012

A plus dealership.. Very easy going no hassle dealership. This is the second Acura I own and love it. I gave what I thought were unreasonable demands, turns out they made it happen. I got a fully loaded 2013 More

by Rasor0331
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Morris, Keith Ertell
Dec 26, 2012 -

Crown Acura responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Your Friends at Crown Acura

December 17, 2012

I went to Crown Acura looking for my first new car purchase ever. Sophie did a great job putting me at ease and helping me select a great new car. I appreciated her knowledge about the car and the br More

by twinbean02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Morris
Dec 18, 2012 -

Crown Acura responded

Congratulations on your first brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Sophie Morris showed you how much we value our customers. Enjoy showing off your brand new Acura! Your Friends at Crown Acura

November 27, 2012

This is the 2nd car Richard has helped me to purchase. He was recommended by my sister and brother in law who have worked with Richard for years. I will recommend Richard to all my family and friends. More

by Melissa Rickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Morris
Nov 29, 2012 -

Crown Acura responded

Thank you for your loyalty to Crown Acura and congratulations on your new car. It is great to hear that Richard was able to provide you with an excellent sales experience again. We truly appreciate your recommendation. Your Friends at Crown Acura

November 27, 2012

I just bought a beautiful BMW 530i from Chris Duncanson at Crown Acura. I want to thank him again for making car shopping a pleasant experience, I had been to 7 other dealerships before arriving at Crown. More

by srscarpitta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2012 -

Crown Acura responded

On behalf of everyone here at Crown Acura, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Chris was such a great help. Your Friends at Crown Acura

November 20, 2012

Very rude and un-professional. Very arrogant and straight forward to customer (JJ and Sue Ellen Rumpell. No room for bargain and very arrogant. I was almost about to buy. they lost a customer. Th More

by seli07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sue Ellen Rumple
Dec 05, 2012 -

Crown Acura responded

We apologize for your experience at Crown Acura. Please know that it is always our intention to provide our customers with a great experience, not a poor one. Following our first attempt to communicate with you regarding your experience, our general manager (Larry Rodgers) received an email from you. He wrote back to try to gain a better understanding of your situation. However, he has not heard back from his response and would still like to speak with you in order to address your concerns. Please contact Larry directly with your phone number at lrodgers@crowncars.com. We appreciate your feedback and we hope to speak with you soon.

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