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Crown Acura
Clearwater, FL
3,442 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,442 reviews
July 07, 2015
John Shaw Service Department I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this visit and I continue to request him every time I visit Crown Acura because he treats me like family. Let me also say that I've been driving Acura's since 1992 when I got my first car, a 1992 Acura Integra. My sister had 2 Acura Integras 1995 & 1997. My husband bought me a 1999 Acura TL and I purchased my 2007 TL, which I continue to drive. All of these vehicles were purchased from Crown Acura and I will continue purchasing vehicles from them and having my Acura serviced their. After 23 years of excellent service and support, I highly recommend this dealership, service department and John Shaw to everyone. More
by dragonlady313
Employees Worked With
July 02, 2015
2015 TLX Purchase Gary Scott helped in my purchase of a new TLX 6 cylinder w/ Tech. I first looked at the car some 6 months ago, and Gary followed up with me. I came Gary Scott helped in my purchase of a new TLX 6 cylinder w/ Tech. I first looked at the car some 6 months ago, and Gary followed up with me. I came back to the dealership, and Gary remembered my previous visit, took me through the test-drive of a couple of vehicles, reviewed color options with me, and helped steward the negotiation process for me. In the end, I got what i felt to be a fair deal on my trade-in and new car. I didn't feel pressured to buy, nor get the bait-and-switch at finance time. Negotiating a car purchase is not one of life's great joys, but the candid exchange made this transaction one which won't have me trembling at the thought next time. Thank you Gary & Sue Ellen. More
by jquigley
Employees Worked With
Gary Scott
July 02, 2015
Charles Johnson gave me the BEST car buying experience ever! I leased my first SUV and first Acura. I love my new 2016 Acura RDX. Charles Johnson made it fast and easy and a overall great car buying experience, I leased my first SUV and first Acura. I love my new 2016 Acura RDX. Charles Johnson made it fast and easy and a overall great car buying experience, from the test drives to the purchase and delivery. He was very detailed in making sure I knew all the RDX features before driving off the lot. From the Nav system to pairing Bluetooth to safety features and sound system. I was also introduced to Service. Thank you Charles, Sue Ellen and Lisa! I will recommend Crown Acura to all my friends and family. More
by Mnigro64
Employees Worked With
Sue Ellen Rumple, Charles Johnson, Lisa Henderson
July 01, 2015
Service visit with Dan Victory I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even times when I'm with other service advisors such as John Shaw or Bart, Crown Service always does a great job on my car. I feel great piece of mind bringing in my TL for service. Even though car dealerships always charge more for service jobs, it's worth it in the end because peace of mind is priceless. More
by EZGIII
Employees Worked With
Daniel Victory
June 30, 2015
2016 MDX Purchase I came in to buy a 2016 MDX after a very poor experience with Scanlon Acrua in Fort Myers. Driving up to Clearwater was well worth it. Lennie Harrison I came in to buy a 2016 MDX after a very poor experience with Scanlon Acrua in Fort Myers. Driving up to Clearwater was well worth it. Lennie Harrison was absolutely fantastic! He made the entire purchase very easy and painless, even on a VERY busy day for them at Crown Acura. Both Lennie and the general manager spent time talking to me while we were waiting on the finance department to finish writing up the paperwork. Both guys went out of there way to make sure my entire experience was pleasant, and I couldn't recommend Lennie more! Even though it is out of they way I will be driving back to Crown for all maintenance based on this purchase experience. More
by zagro002
Employees Worked With
Lennard Harrison, Lisa Henderson
June 29, 2015
I called a was able to get an appointment quickly. Dan Victory and Brian Bennett were both very professional and helpful. Thank you for all your help in getting the Air Bag recall done so quickly. E Dan Victory and Brian Bennett were both very professional and helpful. Thank you for all your help in getting the Air Bag recall done so quickly. E More
by E
Employees Worked With
Brian Bennett
June 23, 2015
"Perfectly very pleased!" My wife and I enjoyed the very kind, courteous and professional services provided by Brian Bennett during our recent visit to your dealership. He was My wife and I enjoyed the very kind, courteous and professional services provided by Brian Bennett during our recent visit to your dealership. He was patient and we appreciate the service that he provided us. Joe & BJ Mackay More
by Seminolejoe
Employees Worked With
Brian Bennett
June 23, 2015
Great Buying Experience at Crown Acura Sophie Morris was a pleasure to work with and I’d recommend her to anyone looking to buy an Acura. At no point did I feel pressured into a decision an Sophie Morris was a pleasure to work with and I’d recommend her to anyone looking to buy an Acura. At no point did I feel pressured into a decision and she was happy to offer advice as we went along. Sophie has a keen grasp of the technology available across Acura’s lineup and how it translates into a better driving experience. My new car was ready to be picked up more quickly than I expected and I am very happy with my purchase. More
by CBFlorida
June 23, 2015
Smooth No Pressure Buying Experience at Acura I needed a new car after driving the same Mercedes for 14 years. I was put in touch with Sophie Morris at Crown Acura from one of Crown's other dealer I needed a new car after driving the same Mercedes for 14 years. I was put in touch with Sophie Morris at Crown Acura from one of Crown's other dealerships. We communicated via email and worked out all of the details of my new Acura ILX purchase so when I went into the dealership, I was out the door very quickly with my new car and that included the evaluation of my trade in. I highly recommend working with Sophie Morris as she was extremely knowledgeable and prompt in replying to my numerous questions including arranging financing. Thank you! More
by HKRec
June 22, 2015
New 2015 TLX Purchase We were very satisfied with the cooperation, service and courtesy provided at Crown Acura. After 3 months of test driving similar vehicles at numerou We were very satisfied with the cooperation, service and courtesy provided at Crown Acura. After 3 months of test driving similar vehicles at numerous dealers in Sarasota, Venice and Lakeland Florida, we decided to purchase the vehicle at Crown. Noveed Kanchwala and the Sales Manager Sue Ellen Rumple provided the best price and dealt with a great deal of integrity. Noveed spent a considerable amount of time explaining all the functions with the Tech Package and followed up with a courtesy call the next day. We drove the 70 miles from Venice, Fl to Clearwater Fl because of their outreach to the customer and trust in purchasing a new vehicle. Needless to say my wife Loves her TLX. Linda and Stan Yaro More
by Stan/Linda
