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Crown Acura
Clearwater, FL
3,447 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,447 reviews
July 12, 2015
Great Experience I recently leased an Acura TLX at Crown Acura and the overall experience was fantastic! Chris Duncanson greeted me as soon as I walked through the do I recently leased an Acura TLX at Crown Acura and the overall experience was fantastic! Chris Duncanson greeted me as soon as I walked through the door and assisted me every step of the way up until I drove my new car off the lot. I appreciate all of the efforts of Chris and the entire team, and I look forward to a continued relationship with Crown Acura in the future! More
by Adam
Employees Worked With
July 11, 2015
Crown Acura is key to Brand Loyalty Dan Morris sold me my 1st Acura over 10 years ago and now on my 3rd Acura, Dan, as General Manager was instrumental in obtaining a 2016 Acura RLX Spo Dan Morris sold me my 1st Acura over 10 years ago and now on my 3rd Acura, Dan, as General Manager was instrumental in obtaining a 2016 Acura RLX Sport Hybrid Advance per my requested specifications. I have pursued this car for nearly three years. It is rare, difficult to access and difficult to obtain. But Dan engaged Acura leadership and made my sought after RLX Sport Hybrid a reality. Dan's involvement was exceptional.. I have never experienced such exceptional efforts from any car purchase in my lifetime. At one point I was about to give up obtaining this car and shopped other brands, but Dan and his staff at Crown Acura , especially Sales Rep Richard Morris, Service Advisor John Shaw and Tech Greg Muszynski all have developed personal relationships with me over the years. I could not walk away from that. So I am thrilled Dan was able to obtain the RLX Sport Hybrid for me. It keeps me in the Acura vehicle I so desired and keeps me in the Crown Acura Family. More
by Tampa RLX SH
July 10, 2015
Reason I love My Car Crown Acura service team is one of the reasons why I love my acura. John Shaw and crew always makes me feel like a vip. They make switching extremel Crown Acura service team is one of the reasons why I love my acura. John Shaw and crew always makes me feel like a vip. They make switching extremely difficult. More
by tandc
Employees Worked With
July 08, 2015
Service The service team is absolutely amazing. They are quick and efficient with there work. John shaw is a great guy. Brian Bennett has been really professi The service team is absolutely amazing. They are quick and efficient with there work. John shaw is a great guy. Brian Bennett has been really professional. He keep me well informed with the work that was being completed on my car. It was great that I had the option to get my car washed as well. Thank you Brian Bennett and the rest of the Service Team. More
by DJProgress
Employees Worked With
Brian Bennett
July 07, 2015
excellent I highly recommend John Leinbach. He really took care of me and made my experience with Crown Acura a pleasure. He was very knowledgeable about the ca I highly recommend John Leinbach. He really took care of me and made my experience with Crown Acura a pleasure. He was very knowledgeable about the car features. More
by shelbyb12354
Employees Worked With
John Leinbach
July 07, 2015
John Shaw Service Department I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this I currently own a 2007 Acura TL & had to get the Hands Free Link replaced along with a belt and tension piece. John Shaw was very helpful during this visit and I continue to request him every time I visit Crown Acura because he treats me like family. Let me also say that I've been driving Acura's since 1992 when I got my first car, a 1992 Acura Integra. My sister had 2 Acura Integras 1995 & 1997. My husband bought me a 1999 Acura TL and I purchased my 2007 TL, which I continue to drive. All of these vehicles were purchased from Crown Acura and I will continue purchasing vehicles from them and having my Acura serviced their. After 23 years of excellent service and support, I highly recommend this dealership, service department and John Shaw to everyone. More
by dragonlady313
Employees Worked With
July 02, 2015
2015 TLX Purchase Gary Scott helped in my purchase of a new TLX 6 cylinder w/ Tech. I first looked at the car some 6 months ago, and Gary followed up with me. I came Gary Scott helped in my purchase of a new TLX 6 cylinder w/ Tech. I first looked at the car some 6 months ago, and Gary followed up with me. I came back to the dealership, and Gary remembered my previous visit, took me through the test-drive of a couple of vehicles, reviewed color options with me, and helped steward the negotiation process for me. In the end, I got what i felt to be a fair deal on my trade-in and new car. I didn't feel pressured to buy, nor get the bait-and-switch at finance time. Negotiating a car purchase is not one of life's great joys, but the candid exchange made this transaction one which won't have me trembling at the thought next time. Thank you Gary & Sue Ellen. More
by jquigley
Employees Worked With
Gary Scott
July 02, 2015
Charles Johnson gave me the BEST car buying experience ever! I leased my first SUV and first Acura. I love my new 2016 Acura RDX. Charles Johnson made it fast and easy and a overall great car buying experience, I leased my first SUV and first Acura. I love my new 2016 Acura RDX. Charles Johnson made it fast and easy and a overall great car buying experience, from the test drives to the purchase and delivery. He was very detailed in making sure I knew all the RDX features before driving off the lot. From the Nav system to pairing Bluetooth to safety features and sound system. I was also introduced to Service. Thank you Charles, Sue Ellen and Lisa! I will recommend Crown Acura to all my friends and family. More
by Mnigro64
Employees Worked With
Sue Ellen Rumple, Charles Johnson, Lisa Henderson
July 01, 2015
Service visit with Dan Victory I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even I have been coming to Dan at crown Acura for service on my 08 TL for years now. He always takes good care of me and I appreciate him for that. Even times when I'm with other service advisors such as John Shaw or Bart, Crown Service always does a great job on my car. I feel great piece of mind bringing in my TL for service. Even though car dealerships always charge more for service jobs, it's worth it in the end because peace of mind is priceless. More
by EZGIII
Employees Worked With
Daniel Victory
June 30, 2015
2016 MDX Purchase I came in to buy a 2016 MDX after a very poor experience with Scanlon Acrua in Fort Myers. Driving up to Clearwater was well worth it. Lennie Harrison I came in to buy a 2016 MDX after a very poor experience with Scanlon Acrua in Fort Myers. Driving up to Clearwater was well worth it. Lennie Harrison was absolutely fantastic! He made the entire purchase very easy and painless, even on a VERY busy day for them at Crown Acura. Both Lennie and the general manager spent time talking to me while we were waiting on the finance department to finish writing up the paperwork. Both guys went out of there way to make sure my entire experience was pleasant, and I couldn't recommend Lennie more! Even though it is out of they way I will be driving back to Crown for all maintenance based on this purchase experience. More
by zagro002
Employees Worked With
Lennard Harrison, Lisa Henderson
