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Crown Acura
Clearwater, FL
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,425 reviews
April 26, 2017
Rview with John Shaw I had a very good experience as always at Crown Acura. Everyone is very helpful and pleasant. I feel very comfortable using your service department. I had a very good experience as always at Crown Acura. Everyone is very helpful and pleasant. I feel very comfortable using your service department. More
by Ajames1045
Employees Worked With
April 24, 2017
Brian Bennett at Crown Acura, Clearwater, FL Brian Bennett at Crown Acura was friendly, helpful and very professional as I had work done on my car last week. As always, Brian made sure that I h Brian Bennett at Crown Acura was friendly, helpful and very professional as I had work done on my car last week. As always, Brian made sure that I had full information on what needed to be done and kept me informed as the work progressed. Because I had to leave the car overnight, I very much appreciated him arranging a loaner car for me. I have truly enjoyed my Acura MDX and the opportunity that Brian arranged for me to drive a brand new MDX convinced me that Acura is the company that I will stay with when the time is right to trade my car in. Customer Service makes a difference and Brian is an excellent example of putting the customer first. More
by sunshine47
Employees Worked With
Brian Bennett
April 24, 2017
John Shaw is always professional, friendly, and communicates well. Service is extraordinary and I highly recommend this dealership. The recall and service was is always professional, friendly, and communicates well. Service is extraordinary and I highly recommend this dealership. The recall and service was dealt with in a timely manor. More
by acura owner 4x
Employees Worked With
April 23, 2017
New Brakes - total ripoff I made the mistake of bringing my car here to get new brakes. It was a complete ripoff. $600 more than I would have paid at another shop. Also tried t I made the mistake of bringing my car here to get new brakes. It was a complete ripoff. $600 more than I would have paid at another shop. Also tried to get me to buy tires and replace the steering each for another $2200. If they would have had their way I would have been $5K or higher out the door on a car with 50K miles on it. Shame on you!! Will never return. They also kept it over night after promising to have it done that day. I should have just gone to get it and had the work done somewhere else. Lesson learned. More
by Concerned8539764
Employees Worked With
Mike
April 23, 2017
Quality Professional Service Brian Bennet is one of your newer service reps., but you wouldn't know it from the level of commitment to quality service that he exhibits. You are in Brian Bennet is one of your newer service reps., but you wouldn't know it from the level of commitment to quality service that he exhibits. You are indeed fortunate to have someone of Brian's caliber on your staff. More
by AcuraJoe
Employees Worked With
Brian Bennett
April 22, 2017
Awesome! Richard Morris was excellent! He made the process of getting a new car very quick and painless, made sure all of our questions were answered and that Richard Morris was excellent! He made the process of getting a new car very quick and painless, made sure all of our questions were answered and that we were happy with our new car. We have leased 4 cars now through Crown Acura and will be back again in a few years! More
by Kimberly Suarez
Employees Worked With
April 18, 2017
Excellence is Their Trademark Excellent service is their trademark. It's always a pleasure to deal with Crown Acura. From sales to service, they take care of the little details tha Excellent service is their trademark. It's always a pleasure to deal with Crown Acura. From sales to service, they take care of the little details that make a huge difference. More
by mangel.888@gmail.com
Employees Worked With
April 17, 2017
Customer Serivce and John Shaw John Shaw is the Customer Service contact. We have worked with John for 14years and am please with all of the knowledge and help he has given us. Joh John Shaw is the Customer Service contact. We have worked with John for 14years and am please with all of the knowledge and help he has given us. John always makes sure that the work is properly done. More
by lincoln
Employees Worked With
April 17, 2017
Excellent service Wonderful personal service. Gillian came highly recommended and I wasn't disappointed. She answered all my questions and she made sure I was satisfie Wonderful personal service. Gillian came highly recommended and I wasn't disappointed. She answered all my questions and she made sure I was satisfied with everything More
by Debra24
Employees Worked With
April 15, 2017
Great Buying Experience Recently completed my second car purchase from Crown Acura. They are easy to work with and very professional. Gillian Barnes is an outstanding represe Recently completed my second car purchase from Crown Acura. They are easy to work with and very professional. Gillian Barnes is an outstanding representative and really went out of her way to make sure my expectations were met and my experience was a great one. I would highly recommend anyone looking to purchase a new or used vehicle contact Gillian! More
by GCRTampa
