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Crown Acura

Clearwater, FL

4.9
3,423 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,423 reviews

September 27, 2024

I bought my second Acura MDX from Crown and just had it serviced for the first time. Bart Bartley is my service advisor and has been since 2016. He is extremely helpful, personable and caring. I trust h More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Crown Acura responded

Anna, Providing immaculate and quality service is so important to us here at Crown Acura and we are glad that Bart's efforts could meet your satisfaction! We are thrilled to know that he was extremely helpful, personable and caring. We wish you safe travels until we meet again!

September 14, 2024

Due to the circumstances of being a victim of hurricane Debbie. Mr. Chris Duncanson had took over the role of being a sales person to Mr. John that works out at Crown Acura. Once He received my paperwork. More

by createlove7289Adelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Duenskie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Crown Acura responded

We are grateful for you leaving Chris and John this wonderful review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with 5-star service. We are pleased to know that they were very kind to you. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Crown Acura team!

September 13, 2024

I worked with Bart Bartley. I have know Bart for a long time now as a Crown customer. Bart is very professional, greets me with a smile and keeps me up to date regarding my car More

by Mohsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Crown Acura responded

Mohsin, Thank you for leaving Bart this positive review! We are glad to hear that Bart took great care of you and your automotive needs. We are happy to know that he was very professional and greeted you with a smile. Please do not hesitate to let us know how we may be of further service to you.

September 12, 2024

This has been one of the best car purchase I’ve experienced in the 20 years! Gillian, Eric and the finance manager were all attentive, honest and courteous. I would recommend Crown over and over ag More

by Whittie lockett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Mettert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Crown Acura responded

Whittie, Providing exemplary service is so important to us here at Crown Acura and we are glad that Gillian and Eric's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that they were attentive, honest and courteous. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

September 06, 2024

I recently purchased my 2024 RDX from Richard Morris, Jay Rudio, and Sophie, and I couldn't be happier with the experience! We drove all the way from Sarasota, and it was absolutely worth the trip. From the More

by elenak4212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Mettert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Acura responded

Elenak, Thank you for leaving Richard, Jay and Sophie this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with A+ service. We are happy to know that they were upfront, honest and professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2024 Acura RDX- behalf of the entire Crown Acura team!

September 06, 2024

I had an amazing experience purchasing my 2024 RDX thanks to Richard Morris, Jay Rudio, and Sophie. Despite the long drive from Sarasota, it was absolutely worth it. Their professionalism and honesty stood o More

by Ines.zeldin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Acura responded

Inez, We greatly appreciate you for leaving Richard, Jay and Sophie this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were professional and honest. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2024 Acura RDX- behalf of the entire Crown Acura team!

September 06, 2024

I recently purchased my 2024 RDX from Richard Morris, Jay Rudio, and Sophie, and I couldn't be happier with the experience! We drove all the way from Sarasota, and it was absolutely worth the trip. From the More

by elenak4212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Acura responded

Elenak, Thank you for leaving Richard, Jay and Sophie this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with A+ service. We are happy to know that they were upfront, honest and professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2024 Acura RDX- behalf of the entire Crown Acura team!

September 05, 2024

Mike Patton helped us find a car and was great! Everyone at this dealership all the way up to the finance manager were incredible!! We will be buying all of our cars from these guys !! 100000% reco More

by Brandy Gallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Acura responded

Brandy, Providing stellar service is so important to us here at Crown Acura and we are glad that Mike's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was helpful and incredible. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

September 05, 2024

Always provide Excelle service. JOHN SHAW is simply the best Always provide top notch service with a smile. Thank you More

by Bridget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Acura responded

Bridget, We are grateful for you leaving John this wonderful review! We are thrilled to hear that John took excellent care of you and could provide you with top notch and thorough service. We are pleased to know that he is the best and always has a smile. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 04, 2024

I have purchased and serviced two MDX's with Crown and have been extremely satisfied with my experience for both vehicles. John Shaw has been my go-to for service and has always provided me with knowledg More

by Paul S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Crown Acura responded

Paul, Thank you for leaving John this fantastic review and recommendation! We are glad to hear that John took amazing care of you and your Acura MDX needs. We are happy to know that he provided you with knowledgeable information and guidance as always. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.