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Crown Acura
Clearwater, FL
3,425 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,425 reviews
August 08, 2017
Servicing John Shawwas my service guy. He was a pleasure to deal with. He was extremely nice , precessional and efficient. I would recommend John Shaw for your John Shawwas my service guy. He was a pleasure to deal with. He was extremely nice , precessional and efficient. I would recommend John Shaw for your service guy. More
by Cgener
Employees Worked With
August 08, 2017
professional, knowledgeable, attentive, and great ! Sofie was ready, prepared, excited, and inviting upon our arrival to take delivery of our 2018 TLX. She had a positive attitude and spent a great deal Sofie was ready, prepared, excited, and inviting upon our arrival to take delivery of our 2018 TLX. She had a positive attitude and spent a great deal of time going over the paperwork and spent as much time as my wife needed to understand all the great features of the TLX. to quote my wife " it was the best car buying experience of my life" . Sofie was great !!! More
by stump
Employees Worked With
August 07, 2017
Pleasant Experience My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle war My Acura service rep was Tina. She was very pleasant in her interactions with me in person and by phone. Tina took the time to research my vehicle warranty with the other dealership where I purchased from, and got most of my repairs covered by warranty. Additionally, she did inform me of some service items regarding the vehicle that I was not aware of, so that was very helpful for me since I did purchase my Acura Certified Pre-Owned. Tina called me with regular updates surrounding my repairs since my vehicle was in the shop for 5 days. I felt comfortable and taken care of in my overall experience. More
by praybostick
Employees Worked With
Tina in Acura Service Dept.
August 07, 2017
Amazing New Location and Great Service My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new l My Acura service representative was friendly and very courteous. Tina gave me her undivided attention and made me feel welcomed at Crown Acura’s new location. The new location is amazing. Thanks Tina for quick in and out “spot check”. This will definitely be my location of choice, for any future maintenance for my new 2017 Acura TLX Thanks, Lathisa Graham More
by Lathisa Graham
Employees Worked With
Tina Arendes
August 06, 2017
Great experience! I recently just signed a lease with Acura and Charles was great to work with! I have been looking to lease for awhile so it was very easy to set somet I recently just signed a lease with Acura and Charles was great to work with! I have been looking to lease for awhile so it was very easy to set something up and he made the process very easy. Would recommend this dealer to anyone! More
by Danamk16
Employees Worked With
Charles Johnson
August 06, 2017
Great vehicles and service. I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! I was concerned about a perceived change in my brakes. John Shaw had it checked out for me at no charge. That was most impressive! More
by Brad
Employees Worked With
August 05, 2017
Great experience for bringing car in for an airbag recall Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future Everyone was especially friendly & helpful. Brian Clausen was my advisor. He was very thorough & gave a summary of recommendations in the near future for my 2009 TSX. If car dealership was not so far I would have work done at this dealership. Thank You More
by Woman from Hudson
Employees Worked With
Brian Clausen
August 04, 2017
New 2018 TLX Advance Worked with Dan and Sue Ellen on new 2018 TLX Advance. Dealer located hard to find color I wanted and had no issues obtaining car for me. Really can Worked with Dan and Sue Ellen on new 2018 TLX Advance. Dealer located hard to find color I wanted and had no issues obtaining car for me. Really can only say positive things about the dealership and management team. Definelty much better then Ferman Acura. I drive 40 minutes to Crown versus 10 to Ferman. More
by FL CPA
Employees Worked With
Sue Ellen Rumple, Dan Morris, Brian Clausen, Charles Johnson
August 04, 2017
GREAT SERVICE EXPERIENCE My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished wh My service rep was busy when I arrived - early. Ms. Tina _______ helped me to get the process going. All went smoothly and Chris Sanburn finished when car was ready. Great visit! More
by CHARLES GRIMM
Employees Worked With
Tina ; Chris Sanburn Jr.
August 02, 2017
Bart Bartley Service Advisor Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue w Bart Bartley was very helpful with service and recall items for my 2009 TSX. Loaner car very helpful when repairs extended over weekend. One issue with repairs - car interior was dirty - grease on seats and floor mats, and sealant from windshield repairs got on exterior. More
by myevild83
Employees Worked With
