Crown Acura

First Maintenance visit As a past Lexus owner for years I was resistant to make a change to Acura solely for the customer service I was use to. Well, I'm so glad I did it. Fr As a past Lexus owner for years I was resistant to make a change to Acura solely for the customer service I was use to. Well, I'm so glad I did it. From the moment I was greeted by Chris Sanborn to the moment I left it was outstanding. My concerns are old news. Acura, you got it down. I felt like I was the only customer there. In today's world it's about customer service. Acura and Chris Sanborn, you are top notch. More

Easiest car purchase so far Sophie Morris was our sales contact. She was very quick in responding to our internet pricing request. She arranged her schedule to accommodate my wif Sophie Morris was our sales contact. She was very quick in responding to our internet pricing request. She arranged her schedule to accommodate my wife and I. We were driving 2 hours from Ft Myers to look at the 2018 MDX that interested us from Crown's web listing. We were greeted immediately by another sales associate who made sure he got us to Sophie. She was ready and waiting with the keys for the car. She was very knowledgeable about the car and did a great job making sure we knew about all the features. We were not pushed into a decision to buy. John Pearson, the sales manager worked with us to come to an agreeable trade in price. Leslie Magruder guided us through the purchasing paperwork. Everyone we encountered at the dealership was very helpful and friendly. More

Great effort by the entire team! Sophie Morris exceeded out expectations in every step of the buying process. Her great personality made the experience enjoyable from start to finish Sophie Morris exceeded out expectations in every step of the buying process. Her great personality made the experience enjoyable from start to finish and then followed up to make sure we were 100% satisfied. More

Thank you Richard Morris! This was my first experience purchasing a vehicle by myself. I had been putting it off of my list of things to do because I was apprehensive about de This was my first experience purchasing a vehicle by myself. I had been putting it off of my list of things to do because I was apprehensive about dealing with a high pressure car salesman. Richard Morris helped make my experience a great one. His expertise and relaxed demeanor helped me decide that I wanted to work with him and this dealership. I love my 2018 Acura RDX! More

Great experience. Gary Scott and Leslie Magruder were amazing. I let them know what I wanted in a vehicle and they presented me with exactly what I wanted. The entire p Gary Scott and Leslie Magruder were amazing. I let them know what I wanted in a vehicle and they presented me with exactly what I wanted. The entire process was seamless and stress free. More

Thank you Acura This is the 2nd car we have purchased from Gary Scott and the 3rd car from this dealership. Gary was so professional and extremely helpful in explain This is the 2nd car we have purchased from Gary Scott and the 3rd car from this dealership. Gary was so professional and extremely helpful in explaining all of the features of the different models. We never felt rushed or pressured. It was a pleasurable experience and we are so happy with our new MDX. Love this car! Thank you Gary. More

Always looking to please the customer John Shaw has been my service advisor since 2008 and is always professional and looking to provide my MDX with the best possible results to keep her r John Shaw has been my service advisor since 2008 and is always professional and looking to provide my MDX with the best possible results to keep her running another 100,000 miles. Thank John for all your help. More