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Crown Acura

Clearwater, FL

4.9
3,423 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,423 reviews

February 24, 2023

John shaw provided me with excellent service once again this week. He's always so professional and makes sure every detail is taken care of. More

by Samsam22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

John Shaw is an outstanding service advisor. He's very professional, honest, and personable. I highly recommend him. More

by Julie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2023

Ask for Richard (Rich) Morris or Sophie Morris, they are the best! They both work as a team and are amazing in making the buying process really smooth. They go above and beyond for their customers and help More

by The Lee Family
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophie Morris
February 08, 2023

Excellent and timely service on my RDX, love that they wash and vacuum it. Very clean and comfortable waiting room makes it pleasant to stay while they do the service. More

by RDXlover
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

I visited crown Acura for service on my 2016 RLX Bart Bartley went above and beyond to take care of me and had Acura care pay for the repair no cost to me it really makes you feel like you’re in good han More

by kingw79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

I just started a new lease with Acura and once again, I received above the norm, customer service. Chris Duncanson worked with my husband and I to smoothly transition from one lease to another. Chris made More

by megan.hires11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2023

I recently got a flat tire while driving my Acura and I took it to Crown Acura for emergency service. I dealt with John Shaw and his service was outstanding. He was able to get me a great deal and had my More

by miket83081
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

Excellent customer service! ! Especially from John Shaw!! He was amazing and made sure I was in and out and on my way with my busy day! More

by Avandurme
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

John Shaw has always been excellent. I have been bringing my car here for Almost 20 years. Thank you so much. More

by kfox1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Thank you, Bart Bartley, for your prompt attention to my tire issue. Thanks, as well, to the service team of Crown Acura for changing my tire and ensuring that my MDX was washed before I picked it up. Abo More

by JCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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