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Crown Acura

Clearwater, FL

4.9
3,423 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,423 reviews

September 20, 2023

I've been hesitant to post this, but after thinking it over for a while, I feel it still needs to be said. Kyle is highly unprofessional. Very curt. Refused to take the time to try and meet my needs or kn More

by JAH4987
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kyle Vonnes
Sep 20, 2023 -

Crown Acura responded

To: JAH4987 I am sorry to learn about your experience at our dealership. I did want to say that Kyle is no longer employed by us. If you would like to discuss what happened to make you feel this way, please contact me directly. I will never want anyone who comes into Crown Acura to feel dismissed in any way. Sincerely, Sophie Morris General Manager

September 19, 2023

Bart Bartley is the consummate professional. He explains what's involved in your service needs. Always makes sure that you are completely satisfied with the work that is done. He goes the ext More

by airship14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Bart Bartley always provides the best service. He gives me a heads up about future maintenance needs so I can plan accordingly. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Arash was so helpful and knowledgeable that purchasing a car was very simple task I would highly recommend him More

by sorcator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arash Tamaddonzia
September 14, 2023

I would like to thank John Shaw for always taking care of my service needs. Has been for years now. Always appreciated. More

by kfox1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Crown Acura responded

Thank you for leaving a positive review about John and your experience! We greatly appreciate your continued business, and it is an honor to have your confidence and loyalty. John will be honored to hear the kind words you have just said. Our guests satisfaction is our utmost priority here at Crown Acura. If there is ever anything more that John and the rest of the team here may help you with, please do not hesitate to give us a call and let us know.

September 13, 2023

My overall experience with crown Accura was excellent. Mostly because the assistant service manager John Shaw made the entire process smooth and pleasurable. He is very knowledgable,professional, and very More

by midnightmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

John Shaw has been my service manager for years now and it is always a pleasure to work with him. He always makes sure my appointment time works with my schedule and fits me in when I have any issues with More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I always work with John and the experience has been fantastic every time. Great communication and easy to work with. More

by Tmd88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

Today I worked with John Shaw who is always fantastic in assisting me with the maintenance and any repairs that come up for my MDX. I have purchased three cars from the dealership and I have to say a lot of More

by Holly Tomlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Barr is the reason I go to Acura. He has always been the best for me. More

by Bill Hoog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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