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Crown Acura

Clearwater, FL

4.9
3,430 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,430 reviews

January 30, 2025

I am a 20+ year client of Crown Acura and have never been more pleased than my most recent purchase of a 2025 MDX with SH-AWD. I was helped by Gillian Barnes who did a wonderful job in ensuring that I had th More

by cnrcpa.harry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Crown Acura responded

Congratulations on the purchase of your new 2025 MDX and welcome to the- Crown Acura Family. We are delighted that you chose our dealership for this sales experience. Gullian will be overly excited to hear that you added him to your stellar review, thank you. We look forward to the next opportunity to serve your needs!

January 29, 2025

John Shaw is the best service advisor! He’s always very knowledgeable, helpful and honest. My car is repairs are always completed in a timely manner and John always offers a complementary More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Crown Acura responded

Jen, We appreciate you leaving John this positive review! Offering quality and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. He will be delighted to hear of your kind words. We hope to see you again the next time you are in need of automotive service!

January 29, 2025

John Shaw is the best service advisor! He’s always very knowledgeable, helpful and honest. My car is repairs are always completed in a timely manner and John always offers a complementary More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Crown Acura responded

Jen, We appreciate you leaving John this positive review! Offering quality and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. He will be delighted to hear of your kind words. We hope to see you again the next time you are in need of automotive service!

January 17, 2025

I had a great experience at Crown Acura, all thanks to John Shaw! He went above and beyond to ensure my car maintenance visit was smooth and hassle-free. I highly recommend Crown Acura and John Shaw for a More

by nicoledidio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

nicoledidio responded

I had a great experience at Crown Acura, all thanks to John Shaw! He went above and beyond to ensure my car maintenance visit was smooth and hassle-free. I highly recommend Crown Acura and John Shaw for anyone needing top-notch car maintenance services. Thanks again for the excellent care!

Jan 17, 2025 -

Crown Acura responded

Nicole, We are grateful for you leaving John this extraordinary review and recommendation! We are pleased to know that he went above and beyond to ensure your car service maintenance visit was smooth and hassle free. We hope to serve you again in the future when the time comes.

January 15, 2025

My yearly maintenance on my 2019 RDX Acura was due last week and my service manager John Shaw met me as I drove up and assured me that everything would be checked out. John and I went over what the mainten More

by Marilyn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Crown Acura responded

Marilyn, We are grateful for you leaving John this exceptional review! We are pleased to know that he was carefully attentive and assured you that everything would be checked out. We look forward to serving you again in the future when the time comes.

January 06, 2025

Bill - thank you for helping with the purchase of the 4Runner. You were not pushy and made the big purchase enjoyable. Thank You! More

by jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Knopke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Crown Acura responded

Jake, Congratulations on your new purchase of the 4runner a nd welcome to the- Crown Acura Family. Bill will be glad to hear you added him to your stellar review, thank you.

January 06, 2025

I bought ZDX on Dec, 31. The whole pricing discussion happened over email/text with straightforward and prompt responses. No doubt my best sales dealer experience till date. More

by Sagar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Viera Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Crown Acura responded

Congratulations on your new ZDX and welcome to the Crown Acura family. We are delighted that we were able to figure out the trade in situation. Safe travels and please let us know if there's anything else we can do for you.

December 13, 2024

Thank you John for always taking care of us. We appreciate all you do! Jen More

by Jellybean1510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Crown Acura responded

Thank you for your time and kind review. We are pleased to hear that we were able to go above and beyond your expectations. We look forward to seeing you again when your new car is ready for its first service. Happy Holiday's!

November 22, 2024

Had a great experience in the purchase of my new Acura. Very knowledgeable and the follow through was good. More

by rjones52000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Crown Acura responded

Providing immaculate service is so important to us here at Crown Acura and we are glad that Mike's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable and made your experience great. Congratulations on your new Acura- behalf of the entire team!

November 21, 2024

I think this may be our 5th Acura that we have leased from Richard and the crown Acura dealership. We love Richard, honest, funny easy to get along with. No xx !! And that's why we keep coming back.plus More

by Debbie Silvia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Nov 21, 2024 -

Crown Acura responded

Debbie, We appreciate you for leaving Richard and Tim this stellar review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were honest, funny, easy to get along with and great. We sincerely congratulate you on your new 2025 Acura MDX- behalf of the entire Crown Acura team!

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