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Crossroads Ford of Sanford

Sanford, NC

4.8
301 Reviews

3251 Hwy 87 South

Sanford, NC

27332

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301 Reviews of Crossroads Ford of Sanford

April 05, 2024

Facility was clean and very organized, personnel were very approachable and respectful, we were offered refreshments upon arrival and very well taken care of More

by buentello.alejandro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sullivan
Apr 13, 2024 -

Crossroads Ford of Sanford responded

+Thank you Alejandro for the good review. I am happy that I could restore your confidence in that there are some good dealers and salespeople that care for their customers, and get down to helping instead of selling.

April 04, 2024

Crosswords Ford Lincoln Of Sanford has incredible service. The staff is very friendly and willing to work through any issues that you may have with your vehicle. A+ More

by Paddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cisneros a terrific outstanding employee
April 03, 2024

Jeff did a good job helping us get the truck we wanted and with all the paperwork that went along with it. More

by amthunder2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Sullivan
Apr 13, 2024 -

Crossroads Ford of Sanford responded

Thank you for the great review Thomas and Jenny. I hope you enjoy your new truck, it seems to be the perfect one for you two. It was wonderful seeing you at your home. You have a beautiful house and a great backyard, and it will still be there with lots of work to be done everyday. If you need any help in the future, please feel free to reach out to me. Thanks again.

April 01, 2024

Everyone at Crossroads Ford in Sanford n c . Always takes care of my Escape. . Can not think of going anyplace else. More

by jegarris@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Colin
April 01, 2024

Great overall experience from my call to schedule the appointment to the friendliness of my service advisor. They kept me informed while my truck was in the shop. More

by Doncress1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Cisneros
March 26, 2024

Had a great experience with Jeff Sullivan. He works hard to find the right vehicle for someone and was great at communicating with us. I'll recommend both Jeff and Crossroads of Sanford to all More

by Frank S.
Recommend Dealer
Yes
Employees Worked With
Jeff Sullivan
Apr 13, 2024 -

Crossroads Ford of Sanford responded

Thanks, Frank. I appreciate the great review. I look forward to meeting some customers you send my way, you enjoy your truck and I'll be in touch.

March 11, 2024

Most incompetent service desk representatives and service manager, Mr John Lowe. The truck, a 2019 F350 desiel was brought in for a 30k service. When picking up the truck, service representatives said they f More

by harpne2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Lowe
March 09, 2024

Jeff Sullivan was a pleasure to work with. He was knowledgeable about the inventory and features of individual vehicles. I would consider Jeff a friend more than a sales rep. Give Jeff 5 🌟 More

by glennr707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sullivan,Alex Cormier
Apr 13, 2024 -

Crossroads Ford of Sanford responded

Thank you, Glenn. Such kind words. You know if you need anything you can call on me. I hope the truck will bring you years of joy.

March 09, 2024

EVERYONE AT FORD WAS SO NICE AND FRIENDLY. I WOULD GO BACK ANYTIME THERE TO GET A CAR More

by denisewright217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sullivan,Alex Cormier
Apr 13, 2024 -

Crossroads Ford of Sanford responded

Hi Denise, thank you for the good review, I know this will be a good car for you. And as you know you can call me any time and I pick up the call every time. Thanks again.

March 06, 2024

We just purchased a Ford Edge from Crossroads Ford is Sanford. We were very fortunate to have Jeff Sullivan help us with our experience. Jeff was very knowledgeable and made our vehicle purchase very eas More

by colepat14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sullivan,Alex Cormier
Mar 06, 2024 -

Crossroads Ford of Sanford responded

You are so kind, thanks again.

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