Crossroads Ford of Sanford

When I first got there, Jimmy greeted myself and my mother politely. He noticed I had already looked online and printed the window stickers on the 2 vehicles I wanted to look at and instantly got the mother politely. He noticed I had already looked online and printed the window stickers on the 2 vehicles I wanted to look at and instantly got the keys for them both. He let me chose which to start driving first and asked what features I liked about them both. I was torn between and automatic and a manual transmission, and so he asked about the other features I preferred on each. He offered to look at other dealers to find a car with all that I wanted, and did not push me to purchase a car off his lot, which indicated to me that I was a valued customer and that he wanted to make sure I was 100% satisfied with my purchase. In the end, I decided on the manual, and was happy that it did not have more features than what I wanted (which the automatic did have) and that it was a great value. He was able to get me more for my trade than what I originally thought was possible, considering the condition of the vehicle. He was able to talk with the financing person and was able to "run the numbers" with me so that I understood the payments. He showed me different payment options, and allowed me to take time to think about the best option for me. He informed me about GAP coverage, what it was, why to/not to get it, and really let me think about the pros and cons of it. He was not selling it to me, but explaining it, which is a huge plus. I have never had a sales person ever say, "This is a great car, but you also told me you really liked the hatch feature and this car does not have that. We can look and see if there is a car out there that has all that you want, and nothing you don't." Jimmy said that. It was great to have a sales person be on my team, opposed to trying to push me into a vehicle that I did not love. I have been to 4 Ford dealers in the last 6 months trying to pin point which car I wanted. I LOVE my 2005 Ford Focus and did not want to get a new car unless I knew that I could have the same love for it, which I hope is another 7 year commitment. Throughout this process, I wanted to give up, since all the other dealers were pushy, and made remarks about, "What is on the lot is what you can get." I was willing to purchase this vehicle despite it being a non-preferred color choice because I knew that Jimmy had earned my business by being personable and willing to work with me on every aspect of the car buying. I made the remark 2 days ago that I hated the car buying experience, but now I can say that the next time I am looking for a new Ford, I will be going back to Jimmy, since he is willing to put me first, not his lot. Today Jimmy has agreed to drive me home 30 miles away from the dealership so that I am able to turn in my trade vehicle. In the end, this dealership, and Jimmy most of all, has won me over. I am 110% satisfied with the experience, and am excited about driving my new car for all my friends to see! THANK YOU SO MUCH JIMMY!!!!! More

Excellent sales Rep. Great service. Quick and efficient, no haggling. They worked hard and quickly to get the best possible deal for me and my family. no haggling. They worked hard and quickly to get the best possible deal for me and my family. More

Good experience. Friendly and efficient. Jim is great! I would recommend him any day. He didn't hassle us and really worked to make sure we're happy. would recommend him any day. He didn't hassle us and really worked to make sure we're happy. More

Hi we just bought two cars from jim my husband and I Robert an coral Roy. we had a wonderful buying experience. we'd like to have always a good experience and to become return customers Robert an coral Roy. we had a wonderful buying experience. we'd like to have always a good experience and to become return customers More

I enjoyed everything about the dealership! The employees are very polite and very knowledgeable. I would recommend everyone to stop by and check out the dealership! are very polite and very knowledgeable. I would recommend everyone to stop by and check out the dealership! More

Jimmy was very courteous and knowledgeable about the truck I was interested in. He made this buying experience one of the easiest I have ever had! truck I was interested in. He made this buying experience one of the easiest I have ever had! More

Jim took the time to listen to our situation and find us the car I have fallen in love with. He did not pressure us and was professional, courteous and so patient. While we were not able to buy a car yest the car I have fallen in love with. He did not pressure us and was professional, courteous and so patient. While we were not able to buy a car yesterday, when we are ready to do so we will definitely drive the extra distance to work with Jim! More

Had a great experience. Jim was definitely a big help and took the time to find the perfect vehicle for our family. Will refer to others and to purchase vehicles from crossroads Ford. and took the time to find the perfect vehicle for our family. Will refer to others and to purchase vehicles from crossroads Ford. More

Great clean very friendly very helpful met my needs and got me something I wanted. Defenatly will come back and recommend. Helped me get what I needed and suggested who or where to go for insurance and thi got me something I wanted. Defenatly will come back and recommend. Helped me get what I needed and suggested who or where to go for insurance and things like that More

Kenny Greene worked hard to get me exactly what I needed and what I wanted! The fair trade-in value, rebate, and generous discount made it all affordable. I highly recommend Kenny & the team at Crossroads F and what I wanted! The fair trade-in value, rebate, and generous discount made it all affordable. I highly recommend Kenny & the team at Crossroads Ford of Sanford! Very accommodating to military veterans as well. More