Crossroads Ford of Sanford

I would like to thank Crossroads Ford Lincoln of Sanford for going the extra mile to help me find the exact vehicle I was looking. Over the past 45 days, I have traveled across the State of North Carolina for going the extra mile to help me find the exact vehicle I was looking. Over the past 45 days, I have traveled across the State of North Carolina looking for a particular Ford F-150. During my journey's, I met with five different sales associates all at different dealerships who were not wiling to help me find the truck I was looking. I told them the exact truck I was looking and rather than search for that vehicle, they wanted to sell me something that did not meet the same criteria. I found it very frustrating that these particular sales associates would not listen to what I was telling them. Just before I was ready to give up my search, I decided to stop in Crossroads of Sanford and see if they had anything on their lot that I liked, I was greeted by Kenny Greene who immediately asked me what kind of vehicle I was looking. I shared with him the same information that I had told all the other dealers, and assumed I would get the same results. Kenny immediately went to his computer and began searching for the exact truck I was looking. Within 30 minutes, he had located the exact vehicle I had been searching for and began making the arraignments to have it brought to Sanford for me. It was great to see that there are still GREAT salesmen who are willing to listen to their customers and work to make their experience a pleasurable one. I had my truck in a matter of hours at a great price. I would like to recommend Kenny Greene to all buyers who are tired of getting the run around from the other car dealerships. It is a great feeling to know that the next vehicle I buy will only be one phone call to one salesman. Thanks Kenny for all of your hard work. Sincerely, Billy More

3rd time dealing with this dealership this year and everything has been great! The service was excellent and they helped to finish the deal with my mustang! Jimmy has been awesome to deal with and did everything has been great! The service was excellent and they helped to finish the deal with my mustang! Jimmy has been awesome to deal with and did whatever he could to help me out. I would recommend crossroads of Sanford to anyone who was looking for a new or used car! Stop by and see for yourself! More

Having bought a number of cars over the years, I would rate my experience at Crossroads Ford Lincoln of Sanford as the most satisfying. My salesperson, Colin Watson, was extremely pleasant and thorough, m rate my experience at Crossroads Ford Lincoln of Sanford as the most satisfying. My salesperson, Colin Watson, was extremely pleasant and thorough, making the negotiating and purchase process very easy. More

When I first got there, Jimmy greeted myself and my mother politely. He noticed I had already looked online and printed the window stickers on the 2 vehicles I wanted to look at and instantly got the mother politely. He noticed I had already looked online and printed the window stickers on the 2 vehicles I wanted to look at and instantly got the keys for them both. He let me chose which to start driving first and asked what features I liked about them both. I was torn between and automatic and a manual transmission, and so he asked about the other features I preferred on each. He offered to look at other dealers to find a car with all that I wanted, and did not push me to purchase a car off his lot, which indicated to me that I was a valued customer and that he wanted to make sure I was 100% satisfied with my purchase. In the end, I decided on the manual, and was happy that it did not have more features than what I wanted (which the automatic did have) and that it was a great value. He was able to get me more for my trade than what I originally thought was possible, considering the condition of the vehicle. He was able to talk with the financing person and was able to "run the numbers" with me so that I understood the payments. He showed me different payment options, and allowed me to take time to think about the best option for me. He informed me about GAP coverage, what it was, why to/not to get it, and really let me think about the pros and cons of it. He was not selling it to me, but explaining it, which is a huge plus. I have never had a sales person ever say, "This is a great car, but you also told me you really liked the hatch feature and this car does not have that. We can look and see if there is a car out there that has all that you want, and nothing you don't." Jimmy said that. It was great to have a sales person be on my team, opposed to trying to push me into a vehicle that I did not love. I have been to 4 Ford dealers in the last 6 months trying to pin point which car I wanted. I LOVE my 2005 Ford Focus and did not want to get a new car unless I knew that I could have the same love for it, which I hope is another 7 year commitment. Throughout this process, I wanted to give up, since all the other dealers were pushy, and made remarks about, "What is on the lot is what you can get." I was willing to purchase this vehicle despite it being a non-preferred color choice because I knew that Jimmy had earned my business by being personable and willing to work with me on every aspect of the car buying. I made the remark 2 days ago that I hated the car buying experience, but now I can say that the next time I am looking for a new Ford, I will be going back to Jimmy, since he is willing to put me first, not his lot. Today Jimmy has agreed to drive me home 30 miles away from the dealership so that I am able to turn in my trade vehicle. In the end, this dealership, and Jimmy most of all, has won me over. I am 110% satisfied with the experience, and am excited about driving my new car for all my friends to see! THANK YOU SO MUCH JIMMY!!!!! More

Excellent sales Rep. Great service. Quick and efficient, no haggling. They worked hard and quickly to get the best possible deal for me and my family. no haggling. They worked hard and quickly to get the best possible deal for me and my family. More

Good experience. Friendly and efficient. Jim is great! I would recommend him any day. He didn't hassle us and really worked to make sure we're happy. would recommend him any day. He didn't hassle us and really worked to make sure we're happy. More

Hi we just bought two cars from jim my husband and I Robert an coral Roy. we had a wonderful buying experience. we'd like to have always a good experience and to become return customers Robert an coral Roy. we had a wonderful buying experience. we'd like to have always a good experience and to become return customers More

I enjoyed everything about the dealership! The employees are very polite and very knowledgeable. I would recommend everyone to stop by and check out the dealership! are very polite and very knowledgeable. I would recommend everyone to stop by and check out the dealership! More

Jimmy was very courteous and knowledgeable about the truck I was interested in. He made this buying experience one of the easiest I have ever had! truck I was interested in. He made this buying experience one of the easiest I have ever had! More

Jim took the time to listen to our situation and find us the car I have fallen in love with. He did not pressure us and was professional, courteous and so patient. While we were not able to buy a car yest the car I have fallen in love with. He did not pressure us and was professional, courteous and so patient. While we were not able to buy a car yesterday, when we are ready to do so we will definitely drive the extra distance to work with Jim! More