Crossroads Ford of Prince George

Service dept is awesome. Had to have a transmission rebuild (of course) due to torque convertor on my 2017 Escape. Everyone was very informative and even though no loaner was available until after 1st rebuild (of course) due to torque convertor on my 2017 Escape. Everyone was very informative and even though no loaner was available until after 1st week of April, and I dropped off middle of March, they found me a loaner. Car was repaired in timely manner after part was received and I was even signed up for notice to let me know when part came in. I may not be happy with this being my 2nd Ford with transmission issues (1st one after having less than 2 yrs brand new), but service dept is always nice. They even got me in for an oil change before I picked my car up. More

The service department was very professional and timely with servicing my F-150. I was very pleased with the overall experience with my service department visit. with servicing my F-150. I was very pleased with the overall experience with my service department visit. More

It was a fantastic experience. Everyone was friendly and helpful! Made the car buying experience pleasant and less overwhelming. Amenities were satisfactory. Site was clean and organized helpful! Made the car buying experience pleasant and less overwhelming. Amenities were satisfactory. Site was clean and organized More

Service was wonderful. The wait time was very short. The staff was very pleasant and personable. Explanation of the services performed and things needed to be done were explained. staff was very pleasant and personable. Explanation of the services performed and things needed to be done were explained. More

Took vehicle in for oil change discovering water-pump was leaking. Service dept contacted me about this issue. My 2016 F150 truck was repaired replacing the water-pump. leaking. Service dept contacted me about this issue. My 2016 F150 truck was repaired replacing the water-pump. More

best experience I've had while buying a vehicle. this now my 7th new vehicle purchase!! they even delivered my new truck right to my door!!!! my 7th new vehicle purchase!! they even delivered my new truck right to my door!!!! More

Everything was good, wonderful service can’t ask for any better from sales to service, I always send my friends and family to see those awesome folks !!! better from sales to service, I always send my friends and family to see those awesome folks !!! More

Excellent service and friendly staff. I waited at the service center and noticed they didn’t waste any time completing the work. I didn’t wait no longer than an hour and when they brought my vehicle out, service center and noticed they didn’t waste any time completing the work. I didn’t wait no longer than an hour and when they brought my vehicle out, Amber sanitized and wiped interior for germs. She was extremely professional and genuinely concerned about my safety during this pandemic time. She also reminded me about my award points, which made the service free; yes FREE. More

Service Department is always courteous and professional. I trust them to do a complete and accurate job. I will visit them again in the future. I trust them to do a complete and accurate job. I will visit them again in the future. More

I was accidentally conected to this dealership and glad I was in all the years I have bought cars this was my best experience everyone was helpful fast and customer service was top notch was in all the years I have bought cars this was my best experience everyone was helpful fast and customer service was top notch More