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Crossroads Ford Lincoln of Lumberton

Lumberton, NC

4.7
193 Reviews

5045 Dawn Drive

Lumberton, NC

28360

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193 Reviews of Crossroads Ford Lincoln of Lumberton

July 28, 2023

The service department is awesome. The manager Mr Tommy is great 👍 always on top of everything. More

by Rlcjkclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Debbie and Mr Cummings
July 20, 2023

Customer service is great and the wait time is not too long whenever I take my vehicle for service More

by Nolat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was very nice and explained everything that needed and recommended for my vehicle
June 15, 2023

Courteous and professional employees. Service employee explained the test done on the car and the results. More

by fevans21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Debbie
June 12, 2023

Crossroads in Lumberton had a large selection of inventory, they were very easy to work with, and personable. There was no pressure sales tactics and the process was quick. Thanks Crossroads in Lu More

by angela.godwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amon and Vic
May 23, 2023

Very pleasant and kind. Robert was quick and Melissa took care of all my questions and needs. More

by JE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa, Robert
May 15, 2023

All the people at this dealership went over and beyond to help make our experience the best it could be! More

by brittfaye86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raylee, Vic, Hubert
April 15, 2023

i had a problem with my brake and it was in the shop for 2 week and the brake still is not wright . if you hold the brake pedal and dont let go of it it will go to the floor..I pay over 600.00 for this. More

by freeman jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
no names.
April 10, 2023

I was in immediate need of an alignment after a collision with a deer. The service department penciled me in and did a good job aligning my vehicle. More

by Mcgyver35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ray, Debbie Leggett
April 09, 2023

Thanks to this awesome dealership 2 vehicles in 2 months , special thanks to Gerald, Vic, and Hubert !! #1 dealership always pleased with the service !!! More

by tammysmith447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald, Vic, Hubert
April 06, 2023

Awesome and friendly service the all of the staff. We will continue to make the drive to work with them with our future Ford Purchases. More

by nicolegraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Missy Moore
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