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Crossroads Ford Lincoln of Lumberton

Lumberton, NC

4.6
189 Reviews
Call Dealership (910) 738-6281

5045 Dawn Drive

Lumberton, NC

28360

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189 Reviews of Crossroads Ford Lincoln of Lumberton

September 12, 2023

Purchased. 2019 Ford Escape and have had nothing but trouble with it. Transmission now messed up for the third time, and today the air has gone out on it. I’m f More

by keishawalker0278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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September 11, 2023

Excellent dealership! Everyone professional and very helpful! Gerald Wilkins is a great salesman and very knowledgeable! More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Wilkins
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September 01, 2023

Amazing thank you Gerald Wilkins, and staff. You are all great. I will recommend dealership. More

by burney88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GERALD WILKINS,
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August 24, 2023

Good service team, they get the job done, and it doesn't take all day. More

by roadratt1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't look at names
Report | Print
August 24, 2023

Very awesome people at this dealership, loved working with Gerald Wilkins. He made my experience wonderful, he was able to answer all my questions. There was no pressure from any of the sales staff and More

by Angel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Wilkins
Report | Print
Aug 24, 2023 -

Angel responded

Crossroads Ford Lincoln of Lumberton Aug 24, 2023 Angel Very awesome people at this dealership, loved working with Gerald Wilkins. He made my experience wonderful, he was able to answer all my questions. There was no pressure from any of the sales staff and the process was very fast, less than 3 hours from start to finish which included a test drive. Thanks you Crossroads in Lumberton for a great experience.

August 03, 2023

Sales walker was great easy to deal with . ....car had one issue.....it is now 8 days in shop and still not fixed....told me they short on people and others on vacation....(why they think I car More

by patmor13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Walker sales great
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July 28, 2023

The service department is awesome. The manager Mr Tommy is great 👍 always on top of everything. More

by Rlcjkclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Debbie and Mr Cummings
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July 20, 2023

Customer service is great and the wait time is not too long whenever I take my vehicle for service More

by Nolat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was very nice and explained everything that needed and recommended for my vehicle
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June 15, 2023

Courteous and professional employees. Service employee explained the test done on the car and the results. More

by fevans21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Debbie
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June 12, 2023

Crossroads in Lumberton had a large selection of inventory, they were very easy to work with, and personable. There was no pressure sales tactics and the process was quick. Thanks Crossroads in Lu More

by angela.godwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amon and Vic
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