Crossroads Ford Lincoln Southern Pines

We were scheduled to look at a car with captains chairs, on the morning of our appointment we shared that we would prefer bench. Within 30min Nick had found a vehicle that checked every box we had. They wer on the morning of our appointment we shared that we would prefer bench. Within 30min Nick had found a vehicle that checked every box we had. They were able to transfer it within two hours and we were able to come test drive. He knew the answer to every question we had, and I was able to share with him how the bench is preferred with numerous car seats. Well worth the 2hr drive we had. More

Just the best!! Would not consider buying or servicing my Lincoln at any other dealer. Lincoln at any other dealer. More

Friendly and efficient service personnel — comfortable customer service waiting area.Have leased many cars from them. customer service waiting area.Have leased many cars from them. More

This was my worst experience to date at this dealership. They kept my vehicle a week and did not do any work. They kept my vehicle a week and did not do any work. More

Religiously, I bring the car in every 5,000 miles, as recommended by the dealer. I'm always quick in and quick out, then receive a results report. As a result of this procedure, I have never had an issue recommended by the dealer. I'm always quick in and quick out, then receive a results report. As a result of this procedure, I have never had an issue while on the road. As an aside, I always wait inside until the car is ready to go - which takes only an hour. It's comfortable to wait at the dealer, so why go elsewhere for an hour? More

Employees were pleasant and service was timely and the facility was comfortable Thank you all facility was comfortable Thank you all More

Service department are very diligent getting my Explorer scheduled for routine or diagnostic service. They got me a loaner last time due to parts delays. scheduled for routine or diagnostic service. They got me a loaner last time due to parts delays. More

People are nice easy to get an appointment updated technology so far so good. Like others, no inventory tho technology so far so good. Like others, no inventory tho More

Good service, folks are knowledgeable on issues.overall satisfied. Friendly atmosphere. Time to do work is reasonable. Appointment times are a little long but reasonable. satisfied. Friendly atmosphere. Time to do work is reasonable. Appointment times are a little long but reasonable. More