Crossroads Ford Lincoln Southern Pines

very professional sales staff smooth transaction of trade in total time less than two hours we like the service they provided highly recommended trade in total time less than two hours we like the service they provided highly recommended More

Probably because the car is serviced every 5,000 miles, I have never encountered a problem on the road. More than this thorough service highlights Crossroads, though, is their overall service - courteous, ef have never encountered a problem on the road. More than this thorough service highlights Crossroads, though, is their overall service - courteous, efficient and thorough; comfortable waiting room; clear written and explained work that was done. More

We were working a deal on a CPO Lincoln MKX and had the vehicle transferred from the Southern Pines Crossroads location to our local Crossroads Ford in Indian Trail, NC. We decided to go ahead with the pur vehicle transferred from the Southern Pines Crossroads location to our local Crossroads Ford in Indian Trail, NC. We decided to go ahead with the purchase but found out the included CPO Gold Warranty could only be certified through an authorized Lincoln dealer. Not wanting to drive 2hrs we were prepared to let the deal go. I contacted the Southern Pines location to see if anything could be done; they quickly had a GM to GM discussion and agreed to complete the deal remotely via electronic and overnight documents. Everything went as smooth as silk and we are now happy owners! The management, internet sales, and finance groups went above and beyond to ensure a smooth transaction. This is a quality dealership that truly cares--give them a chance to earn your business. More

Excellent experience when purchasing my Ford bronco. Marty was great and a pleasure to work with. We will definitely be back! Marty was great and a pleasure to work with. We will definitely be back! More

Picked up my car on time and return on time. Auto was cleaned and I was happy with the service. Auto was cleaned and I was happy with the service. More

Best service tech’s in the business; no bull and no hassle. Dealership service prices are all too high, but I stand by this team of professionals and their work. They consistently deliver above/over th hassle. Dealership service prices are all too high, but I stand by this team of professionals and their work. They consistently deliver above/over the status quo and usually are ahead of schedule. We purchased our 2020 Aviator here and I service my F350 here as well. We’ll miss the place when we move… More

Galo & Zannie took care of me, over the phone sale. .. Delivery perfect at local dealership .. Delivery perfect at local dealership More

The no appointment issue. Confusion on my 3 free oil changes. 2/12 hour wait. changes. 2/12 hour wait. More

We were scheduled to look at a car with captains chairs, on the morning of our appointment we shared that we would prefer bench. Within 30min Nick had found a vehicle that checked every box we had. They wer on the morning of our appointment we shared that we would prefer bench. Within 30min Nick had found a vehicle that checked every box we had. They were able to transfer it within two hours and we were able to come test drive. He knew the answer to every question we had, and I was able to share with him how the bench is preferred with numerous car seats. Well worth the 2hr drive we had. More