Crossroads Ford Lincoln Southern Pines

Great service without high pleasure. We bought a used car here after searching for over a month at several dealers in the area. We ended up coming back to Cross Roads ford, because the We bought a used car here after searching for over a month at several dealers in the area. We ended up coming back to Cross Roads ford, because they built a sense of trust with us the first time we visited. I will come back again. More

Tyler was amazing and very helpful. He even got my recall work completed the same day and a day earlier. Very friendly and helpful! He even got my recall work completed the same day and a day earlier. Very friendly and helpful! More

The service was quick and Jon was very considerate and helpful in getting me to and from my destination while my car was being serviced helpful in getting me to and from my destination while my car was being serviced More

The people were great, very friendly and helpful. The digital packet was not on the thumb drive for some reason, but other than that an overall great experience. The digital packet was not on the thumb drive for some reason, but other than that an overall great experience. More

I am very displeased with my service today at Crossroads Southern Pines. I brought my car in showing that I had a problem with my 4wd fault service and several other items. No one never offered to look at Southern Pines. I brought my car in showing that I had a problem with my 4wd fault service and several other items. No one never offered to look at my problem. I was told that they could not see me before the middle of January, recommended that I not drive my car, and that they did not have any loaners for me to use. They have 33 loaners that were already out and a waiting list of 21. I ask what I needed to do and they said that they were sorry but I could get an appointment for the middle of January!!! I did have another employee that offered the service manager a vehicle that had not been picked up but she stated that it was already taken. I am sorry that I don't remember the service managers name. I have purchased three vehicles from Crossroads and they acted that I didn't matter. I will never purchase another vehicle from Crossroads Southern Pines!! Customer loyalty should mean something!!! More

We really enjoyed speaking with Bill and Dustin. The whole experience was very easy and quick. The whole experience was very easy and quick. More

Mikayla was awesome. She was extremely helpful and expedited a loaner for me. She has great customer service skills She was extremely helpful and expedited a loaner for me. She has great customer service skills More

Been going to Crossroads for 12 Years- Service and just Purchased 2nd Car from them.. Purchased 2nd Car from them.. More

The staff is very helpful, considerate, and friendly. Nick Morella is a great sales associate. Nick Morella is a great sales associate. More

Didn't have an appointment and they got me right in. Car wash was a very nice extra. Car wash was a very nice extra. More