Crossroads Ford Lincoln Southern Pines

Looking for a new service center now. Service rep tried to scam us, told us we jad a scratch on our brake rotor. When we asked service technician, he said the rotor was NOT scratched. This Service rep tried to scam us, told us we jad a scratch on our brake rotor. When we asked service technician, he said the rotor was NOT scratched. This is the second time Crossroads has tried to upcharge us, and we are never going back. More

Outstanding Dealer I've worked for auto Dealers for 44 years as a auto tech, and do know how they work and operate, and have to say this crossroad ford dealer is on the I've worked for auto Dealers for 44 years as a auto tech, and do know how they work and operate, and have to say this crossroad ford dealer is on the top of my list. Very nice Folks and really do want to help you. And NOT just in and out the door stuff. Glad to see them come into the area. More

Met all expectations Sales and financing were easy and fast. Very satisfied. Shopped online, and settled on Crossroads. Went to the dealership and was drove away in a n Sales and financing were easy and fast. Very satisfied. Shopped online, and settled on Crossroads. Went to the dealership and was drove away in a new truck in a matter of a couple of hours. More

Follow up after purchase Discovered an issue after purchase. Stopped by while traveling thru town. Service department and sales department handled issue in less than hour. Gre Discovered an issue after purchase. Stopped by while traveling thru town. Service department and sales department handled issue in less than hour. Great people to work with. More

Service for Lincoln MKX My service visit was handled quickly and efficiently. My service rep notified me that my inspection was due next month and said that it could be done My service visit was handled quickly and efficiently. My service rep notified me that my inspection was due next month and said that it could be done at that time. This saved me from a return visit for inspection. More

Recall Service ordered part and notified me as soon as it was in then promptly scheduled service. Friendly staff and good service. Definitely would recommend Service ordered part and notified me as soon as it was in then promptly scheduled service. Friendly staff and good service. Definitely would recommend them. More

Good Customer Service Evin and Anne make the Customer feel right at home! Explains what's happening and you know how your car is going to be serviced. Always there for the Evin and Anne make the Customer feel right at home! Explains what's happening and you know how your car is going to be serviced. Always there for the customer! 2nd car I have purchased at this dealership and would buy from them because of these two and only these two! Top notch! Always bragging to friends about how I am treated! You can get your car serviced or repaired but these to you can not find anywhere! More

Exceptional service Crossroads Ford service is exceptional. With age I have learned patience, it is never tested here. The prompt, efficient, respectful service and att Crossroads Ford service is exceptional. With age I have learned patience, it is never tested here. The prompt, efficient, respectful service and attention that I receive is above and beyond what anyone could ask. Again thank you all and especially Evin Myrick, once again 5 star service. More

Ranger Repair The staff a Crossroads Ford are excellent. Great service and follow up. I Will refer this dealership to others. This is now my preferred Ford Dealrs The staff a Crossroads Ford are excellent. Great service and follow up. I Will refer this dealership to others. This is now my preferred Ford Dealrship. More

The best car buying experience I have ever had! I am 67 years old and have dealed with numerous car salesmen and managers over the years in many states. The experiences were always less than desirab I am 67 years old and have dealed with numerous car salesmen and managers over the years in many states. The experiences were always less than desirable. I met Ron Bundy ( my sales professional) and I do mean professional. I loved the no pressure sales experience. Ron made sure he understood exactly what we were looking for and didn't try to over sale us. He answered all of our questions. We bought a new 2017 Lincoln MKX. Ron found exactly what we were looking for in Virginia. He had it picked up in Virginia and brought to Crossroads Lincoln in Pinehurst. This was by far the best car buying experience I have ever seen. The manager came out into the parking lot and shook my hand thanking me for doing business with them. I have to say this was a first for me. From my past experiences the manager wouldn't take the time to come out of their office. I would recommend this dealership to anyone looking for a new or used vehicle. More