Crossroads Ford Apex

The initial call was quickly routed to Mark and he answered promptly. While negotiating a price for a vehicle (sight unseen except for web images), Mark was open and candid about all aspects of the ve answered promptly. While negotiating a price for a vehicle (sight unseen except for web images), Mark was open and candid about all aspects of the vehicle. After agreeing on the price and delivery date, I was picked up at the airport by Mark and he indicated that I should take a test drive to make sure that I'm happy with the purchase. Of course, I was delighted! The paperwork was quickly done by Craig and i was on the way. Mark even threw in a thankful of gas and gave me a map with a scenic route to take back to PA. It was easiest car acquisition that I ever had. YES, I would go back to him again and again, the experience was exemplary! Tony More

Salesman Chris H was awesome. He knew his cars well and sold us two Cmax Hybrids with ease. Every aspect of our dealing from test driving to closing the deal was painless and super fast. Best car buying ex sold us two Cmax Hybrids with ease. Every aspect of our dealing from test driving to closing the deal was painless and super fast. Best car buying experience EVER!!!!! More

I had the experience that I always receive here. This was my 3rd purchase And like always the customer service was great. Steven my salesman was great and did his best to get me the best deal I could get, he my 3rd purchase And like always the customer service was great. Steven my salesman was great and did his best to get me the best deal I could get, he also did a great job in going over the vehicle. I will always recommend Steven and crossroads ford. More

I had a great experience with Lisa Esposito and the team at Crossroads Ford of Cary. The dealership looks great, they were helpful and respectful and I would highly recommend both Lisa and the dealership t at Crossroads Ford of Cary. The dealership looks great, they were helpful and respectful and I would highly recommend both Lisa and the dealership to all my friends and colleagues. I had first gone to Capital Ford, where I had an awful experience (you know, wait right here and I'll be right back......30 minutes later!!). The CrossRoads Ford experience in Cary was great and Lisa was excellent to work with. I also love my new Fusion. :) More

Archie and Tony were both great especially all the trouble archie went through to get me the exact car I wanted at a great price. Would recommend Archie to anyone looking to purchase a new car. Tony trouble archie went through to get me the exact car I wanted at a great price. Would recommend Archie to anyone looking to purchase a new car. Tony is now in finance so no longer a salesman. Best experience ever. More

The experience i had at Ford was great! everyone was friendly, and curtious. i love the car so far and I'm glad i was able to find a good car through the help of Mr. Larry so thank you guys! friendly, and curtious. i love the car so far and I'm glad i was able to find a good car through the help of Mr. Larry so thank you guys! More

The best car purchasing experience I have ever had. My sales person and his GM were very courteous and knowledgeable. I would definitely recommend Crossroads Ford and their sales team. sales person and his GM were very courteous and knowledgeable. I would definitely recommend Crossroads Ford and their sales team. More

My experience with crossroads ford in Cary was great. I sent an email request to start. Lisa Esposito responded promptly and listened to what my needs were for purchasing a vehicle, my preferences, my pric sent an email request to start. Lisa Esposito responded promptly and listened to what my needs were for purchasing a vehicle, my preferences, my price range. She must have gone to work immediately ( I spent a month looking with other dealerships with no results). She found the vehicle I wanted, that fit all my requirements and was willing to work with me and get it within my price range. She always responded promptly to questions,requests, and concerns. She was very proffesional and I am the happy owner of vehicle that I wanted and needed. She did a great job and the follow up and paperwork was handled well, as well. They offered me an extended warranty based on my usage of the vehicle at a discounted price. I chose that as well, as I felt the company would stand by their vehicle and their work. They made the process easy and agreeable. I highly recommend calling, emailing them, and doing business with them. I am very satisfied with my purchase and experience. More

Patrick Rowe was very friendly and helpful. He obviously knows his product which impressed me as I am a car enthusiast. I did not want to do the typical back and forth bargaining and arguing that is experi knows his product which impressed me as I am a car enthusiast. I did not want to do the typical back and forth bargaining and arguing that is experienced at most dealerships, I explained this to Mr. Rowe and he acquiesced. This was the 7th dealership I had visited/communicated directly with in the past 2 weeks. I was honestly beginning to think it wasn't meant for us to get a new Ford when Mr. Rowe called me in reference to an online request I had submitted. He was open and friendly which caused me to continue the discussion further. Two days later my wife and I left your dealership with the exact car we had been looking for. Earlier today I received a call from Capital Ford in reference to the same online request Mr. Rowe received. The lady I spoke to was nice, but I quickly informed her that I was no longer in the market because the purchase had been made. When we are in the market for another Ford we will contact Mr. Rowe directly as long as he is still working at Crossroads Ford. Thanks again Mr. Rowe. More

Working with Crossroads Ford salesmen Steve and Patrick was a good experience. I was by no means an easy customer as I knew exactly what I was looking for and the price range I wanted to stay in. Patrick was a good experience. I was by no means an easy customer as I knew exactly what I was looking for and the price range I wanted to stay in. Patrick went out of his way to locate and bring in the vehicle I wanted. The one compliant (and this is more towards all car dealerships) is that salesmen make customers wait forever at the table. For me personally, I can't stand that. Once again, that is not directly related to Crossroad Ford, but more of the entire car dealership industry. More