Crossroads Ford Apex

Clay was definitely the reason why I bought my car from Crossroads Ford. While I won't deny that he got me a great deal, I can't guarantee that I would have even stayed at the dealership long enough to get Crossroads Ford. While I won't deny that he got me a great deal, I can't guarantee that I would have even stayed at the dealership long enough to get the deal had it not been for him. One of the reasons why I didn't stay at the Mazda dealership earlier that morning was because of the salesperson that came out to talk to me. Clay was able to connect with me, understand my needs and he didn't try to sell me something I didn't want or need. It was easily the best experience I have ever had when purchasing a vehicle. I really appreciate the time he took to make sure I was taken care of, even after the paperwork was signed and the car was being cleaned. His thouroughness, attentiveness and professionalism was very much appreciated. As a manager in the customer service industry myself, these are some of the same qualities that I look for when choosing people for my team. Keep up the great work! More

I am totally satisfied with the deal I received and with the courteous and helpful salesman that helped me, Steve. The sales manager was also a big help. Steve took the time to help me select a car and th the courteous and helpful salesman that helped me, Steve. The sales manager was also a big help. Steve took the time to help me select a car and then found me the exact car I wanted. My experience at the dealership was wonderful. More

We purchased a Ford Edge Limited from Crossroads Ford in Cary NC. From the time we drove on the lot, the sales staff were there very eager to sell a car but we were not interested in someone "SELLING" us a Cary NC. From the time we drove on the lot, the sales staff were there very eager to sell a car but we were not interested in someone "SELLING" us a car.We looked on the lot and as we walked in the showroom, met a couple more sales staff but still not impressed with the lack of knowledge the sales staff had of the products they had to offer untill we met Mike Hudson. His quiet personality and knowledge of the cars in stock was far above excellent. Never once did we feel pressure, but his eagerness and willingness to educate us on exactly what Ford had to offer. Mike did not "SELL" us a car, We purchased one from him! The experience from that point on was very much a pleasure. I will buy another from him in the comming months.Anyone that writes a less than excellent review for their car or truck buying experience most likely didn't have the honor to work with Mike,Dennis,Craig,or the other guy that I jokingly ask if he was the janitor,which was the sales manager. My hats off to all you guys!!! You are awesome!!!.I will buy a truck soon and lookin forward to working with all of you again. I sincerely hope that Crossroads Ford will reconize the leadership and team member that they have in Mike Hudson. He without a doubt deserves to be at the top. Thanks again Mike,Dennis and Craig and for now the Janitor till i can recall his name Jerome and Lisa Jones. More

I bought my F-150 from the dealer because of the way I was treated by my sales person. I explained what I wanted in a vehicle, my budget and time to digest. He answered all my questions, was very knowledg was treated by my sales person. I explained what I wanted in a vehicle, my budget and time to digest. He answered all my questions, was very knowledgable about the vehicle / specifications. I've been in sales all my life and have to say this was one of the most pleasant and satisfying car/truck buying experiences I've had. I'll be back again!!! Great job Clay!!! More

When I first entered the showroom, I was amazed at the size and number of cars both new and used. I met Patrick first, as Archie Tyson was with a customer. Patrick took the internet printout of a truck th size and number of cars both new and used. I met Patrick first, as Archie Tyson was with a customer. Patrick took the internet printout of a truck that I had seen. He then asked me to build a truck that I wanted. I told him that I wanted a Super Crew XLT F150. He showed me what they had but the price was out of my range. We did settle on a 2 tone F150 XLT Supercab. When I decided to purchase that one, it had already been sold. Patrick found another that was dark grey. I agreed and we made the sale. During the time I spent there, I was wondering around the showroom. I was curious of the trucks. I wrote down the numbers from the windshield but they were out of my price range. While I was walking around, I was approached by no less than 6 salesmen/employees asking if I needed help. I was impressed with the dealerships friendliness. While I was there, I spied a '40's Packard, '65 Ford Galaxy, and a '65 Mustang convertible. I love old cars. Cross Roads Ford was recommended to me by a co-worker, Phil Sisler. He had bought 2 F150's from Archie Tyson. He highly recommended Archie and Cross Roads Ford. I plan to tell people I meet to go to Cross Roads Ford also. More

Clay was very respectful to work with. He was understanding when we negotiated a price and did not try to force me into buying the truck I wanted. I was torn between the EcoBoost and the 5.0L en understanding when we negotiated a price and did not try to force me into buying the truck I wanted. I was torn between the EcoBoost and the 5.0L engine and didn't know which one I really wanted, Clay offered to let me drive both of them before I even had to ask. I did not buy the truck because I didn't feel like I could economically afford the payments on it right now, but he tried everything he could to get the price down to where I could without raising my down payment. I will definitely be talking to Clay when the time is right for me to buy a new truck. He was absolutely the best salesman I have ever worked with and look forward to doing business with him in the future! More

Clay Sawyer was great. He was informative and patient. Asked me about my interests and needs. Showed me various options and fully explained each. There was no pressure and, when I said I had to go home Asked me about my interests and needs. Showed me various options and fully explained each. There was no pressure and, when I said I had to go home and think about it, he encouraged me to do that. When I returned and made my choice, he made sure I understood the options of this particular vehicle and demonstrated many of them. He invited me to come back with any questions. My overall experience with the dealership was excellent and I would recommend the dealership and their brand to anyone. This is the second vehicle I have bought from Crossroads Ford and I will return when I need to purchase another. More

I was completely satisfied with my experience at Crossroads Ford. My sales associate Clay Sawyer was fantastic in assisting me with finding the exact truck that I was looking for. He was able to w Crossroads Ford. My sales associate Clay Sawyer was fantastic in assisting me with finding the exact truck that I was looking for. He was able to work my test drive and purchase of the truck around my busy work schedule and the whole process was seamless. I will feel completely at ease when I say I would recommend these guys to any of my closest friends or family. More

This was my second vehicle purchased from Crossroads Ford and also same sales person. I found just want I wanted. Did not feel pressed. Salesman Steve Schmidt was experienced, knowledgeable, and wonderful to and also same sales person. I found just want I wanted. Did not feel pressed. Salesman Steve Schmidt was experienced, knowledgeable, and wonderful to work with. He understood what type of vehicle I was interested in. Steve is committed to his customers as they make a investment in a vehicle. I appreciate Steve showing me the step by step process in purchasing a vehicle from Crossroads Ford. Steve explained to me every feature of my new vehicle. He even set up my "Bluetooth" with my cell phone to the car. I was very excited with my new car as I drove away from Crossroads in Cary. I would highly recommend Crossroads Ford and especially dealing with Steve Schmidt. I also found Craig Maxa wonderful to work with as we completed the paper work. Craig was very qualified with the legal aspect of my purchase with Crossroads Ford. Craig was dedicated in making me as a customer comfortable with the business part of my purchase. Employees Steve Schmidt and Craig Maxa represent Crossroads Ford very well. More

The initial call was quickly routed to Mark and he answered promptly. While negotiating a price for a vehicle (sight unseen except for web images), Mark was open and candid about all aspects of the ve answered promptly. While negotiating a price for a vehicle (sight unseen except for web images), Mark was open and candid about all aspects of the vehicle. After agreeing on the price and delivery date, I was picked up at the airport by Mark and he indicated that I should take a test drive to make sure that I'm happy with the purchase. Of course, I was delighted! The paperwork was quickly done by Craig and i was on the way. Mark even threw in a thankful of gas and gave me a map with a scenic route to take back to PA. It was easiest car acquisition that I ever had. YES, I would go back to him again and again, the experience was exemplary! Tony More