Cross Creek Subaru
Fayetteville, NC
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68 Reviews of Cross Creek Subaru
Absolutely the best! A 5-star service department and best that I have experienced in six US states. Jay runs a tight ship, and if you need to get it done, and done right A 5-star service department and best that I have experienced in six US states. Jay runs a tight ship, and if you need to get it done, and done right without getting fleeced, this is the dealer to purchase, and have your Subaru serviced. They even took care of my mother’s Mercedes at their body shop, and I wrote them a letter of thanks, because of that experience. Thanks again! More
Fast service, very friendly environment. I went in to get new tires put on and it took a little longer, but they gave me lunch. I went in to get new tires put on and it took a little longer, but they gave me lunch. More
In shopping for a new car, I visited about eight diffrrent auto makes and dealers and found Cross Creek Subaru to be the easiest dealership to work with. The staff is friendly, knowledgeable and eag diffrrent auto makes and dealers and found Cross Creek Subaru to be the easiest dealership to work with. The staff is friendly, knowledgeable and eager to understand the clients needs. The final negotiations "were painless" and ultimately I was very satisfied with the purchase price. A real "home town dealer feel" that I look forward to dealing with. More
Best car buying experience I have ever had. Everyone I came in contact with was extremely knowledgeable about their vehicles and exceptionally nice! Everyone I came in contact with was extremely knowledgeable about their vehicles and exceptionally nice! More
Always friendly staff and courteous. Work completed correctly and in a timely manner. They always keep my Ascent in great shape and ready for our next adventure! I love this dealership a Work completed correctly and in a timely manner. They always keep my Ascent in great shape and ready for our next adventure! I love this dealership and the team that keeps me on the road. More
I have already reviewed. Cross Creek’s Service Dept is outstanding. Courteous,friendly & professional. I never have to wait long & a nice touch is that the car is washed. Cross Creek’s Service Dept is outstanding. Courteous,friendly & professional. I never have to wait long & a nice touch is that the car is washed. More
Ordered a part online and paid for the part and shipping online (used a shipping coupon the dealership listed on their website) and the order is excepted. Well hours later I get a refund message with ZERO online (used a shipping coupon the dealership listed on their website) and the order is excepted. Well hours later I get a refund message with ZERO explanation other than the note that shipping is now $450.00 for the item (replacement bumper). WHY post a cost of the item and charge $225.00 shipping charge (live about 1:30 away btw so $225 seems even high) and then decide arbitrarily to change the shipping to double the cost. This dealership should be ashamed of themselves. This dealership certainly has proven that the negative connotation associated with auto dealerships remains tried and true!! I will NEVER do business with this dealership again and I hope you, reading this, don't award bad behavior by giving them your business. More