Cross Creek Subaru
Fayetteville, NC
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65 Reviews of Cross Creek Subaru
In shopping for a new car, I visited about eight diffrrent auto makes and dealers and found Cross Creek Subaru to be the easiest dealership to work with. The staff is friendly, knowledgeable and eag diffrrent auto makes and dealers and found Cross Creek Subaru to be the easiest dealership to work with. The staff is friendly, knowledgeable and eager to understand the clients needs. The final negotiations "were painless" and ultimately I was very satisfied with the purchase price. A real "home town dealer feel" that I look forward to dealing with. More
Best car buying experience I have ever had. Everyone I came in contact with was extremely knowledgeable about their vehicles and exceptionally nice! Everyone I came in contact with was extremely knowledgeable about their vehicles and exceptionally nice! More
Always friendly staff and courteous. Work completed correctly and in a timely manner. They always keep my Ascent in great shape and ready for our next adventure! I love this dealership a Work completed correctly and in a timely manner. They always keep my Ascent in great shape and ready for our next adventure! I love this dealership and the team that keeps me on the road. More
I have already reviewed. Cross Creek’s Service Dept is outstanding. Courteous,friendly & professional. I never have to wait long & a nice touch is that the car is washed. Cross Creek’s Service Dept is outstanding. Courteous,friendly & professional. I never have to wait long & a nice touch is that the car is washed. More
Ordered a part online and paid for the part and shipping online (used a shipping coupon the dealership listed on their website) and the order is excepted. Well hours later I get a refund message with ZERO online (used a shipping coupon the dealership listed on their website) and the order is excepted. Well hours later I get a refund message with ZERO explanation other than the note that shipping is now $450.00 for the item (replacement bumper). WHY post a cost of the item and charge $225.00 shipping charge (live about 1:30 away btw so $225 seems even high) and then decide arbitrarily to change the shipping to double the cost. This dealership should be ashamed of themselves. This dealership certainly has proven that the negative connotation associated with auto dealerships remains tried and true!! I will NEVER do business with this dealership again and I hope you, reading this, don't award bad behavior by giving them your business. More
First time visiting a Subaru dealer and now I'm an owner thanks to Cross Creek Subaru and Ava. I was pleased with the dealership overall and with the ease it was to show up and leave with my new WRX. Great thanks to Cross Creek Subaru and Ava. I was pleased with the dealership overall and with the ease it was to show up and leave with my new WRX. Great vehicle and customer service! I highly recommend visiting CC Subaru. I was also very happy to work with someone who knew about the vehicles at the dealership, showing knowledge and passion for the cars. Great job Ava! More
This is my second purchase from this dealership. Both experiences were great. I have never meet them in person, My contact person both times was Ava White, she is great. She helped me through the sa Both experiences were great. I have never meet them in person, My contact person both times was Ava White, she is great. She helped me through the sales process, but so great with my needs (For Help) afterward. They delivered my new car to my home all were wonderful. More
From my initial encounter through delivery of my new Outback, my expectations were exceeded. They were able to locate and acquire the exact vehicle I wanted at another dealership and had it ready to del Outback, my expectations were exceeded. They were able to locate and acquire the exact vehicle I wanted at another dealership and had it ready to deliver within two days. An impressive accomplishment during these times of vehicle shortages! More