Cronin Kia
Harrison, OH
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238 Reviews of Cronin Kia
I was pretty sure what kind of car I wanted as my next new car but was apprehensive about going to a dealership due to some of the bad experiences I've had in the past. I pulled into Cronin's Kia lot and new car but was apprehensive about going to a dealership due to some of the bad experiences I've had in the past. I pulled into Cronin's Kia lot and was met by Mike.He was very friendly,knowledgeble and did not pressure me.I was able to testdrive a vehicle and made up my mind to purchase.I returned several days later,with my wife,to purchase the car and again was met by Mike.Even though he was very busy,he took time to make sure I was taken care of.He introduced me to Chuck, that did some of the paper work,then to Nick and to Jeramy.The sale was wrapped up in about 90 min.Mike met me after the paperwork was completed and apologized for not spending more time with me.Mike suggested that that I return,at my conveniance,to make sure I understood all the features of my new Optima. I returned the next day with a few questions.Mike took all the time I needed to explain all the features. Chuck even came out to say Hi.Jamie called to welcome me to Cronin. I will definetly reccommend Cronin to my friends. This was the best car buying experiance I've had in my 69 years. More
I purchased my Sorento in March of this year. A positive experience. My friend Rosie was in the market for a vehicle. She began looking at used cars. I coaxed her to look at a new vehicle. Interested in a S experience. My friend Rosie was in the market for a vehicle. She began looking at used cars. I coaxed her to look at a new vehicle. Interested in a SUV we went straight to the Sportage. We went back to Cronin on 3 or 4 different occasions. Today she made her purchase. Made an aewsome deal with a great guy. NO PRESSURE. Thanks Mike for all you do. I look foward to my future with CRONIN (^-^). More
Mr. Monroe was very informative and did not pressure me into anything, he took his time to explain all details. Extremely friendly and knowledgeable. Mr. Monroe also advised me to always come back to the into anything, he took his time to explain all details. Extremely friendly and knowledgeable. Mr. Monroe also advised me to always come back to the dealership if I had questions that the manual wasn't making sense to me. He introduced me to the Service Department and Staff. I must say, that has never happened to me before and I felt a lot more comfortable knowing where to go. I enjoyed working with him and will refer friends and family to him in the future. It was a great experience! More
I saw an ad for Cronin Kia on television and just had to see if I should buy a car from this dealer. Not something I look forward to doing at all! Mike met me on the lot, and surprize he was just a normal see if I should buy a car from this dealer. Not something I look forward to doing at all! Mike met me on the lot, and surprize he was just a normal guy trying to help a normal person find the car they wanted to buy. Mike was great, I mean really GREAT! I had the best experience buying my car, at Cronin Kia!!! Really I did. The paper work was done fast, they gave me free oil changes for as long as I own my car!!! I will go back to Mike because it was easy... he took care of me and gave me his personal cell phone number incase I had any questions. Thanks again. More
My husband & I wandered into Cronin KIA one Monday afternoon looking to replace his 6 year old VW Passat. We looked around the lot, found what he liked, then spoke with Mike Monroe, the best salesman afternoon looking to replace his 6 year old VW Passat. We looked around the lot, found what he liked, then spoke with Mike Monroe, the best salesman I have ever dealt with when buying a car. Or any situation for that matter. Obviously he is there for a paycheck. BUT, he never made you feel that way. We knew he was there to do whatever he could so that we went home with that car. Our experience was so great that 5 days later, we went back and traded my 2011 Jeep Patriot for a new Optima. Again, Mike did everything possible to be sure we went home with that car. After signing the papers, he was very thorough when going over all of the features on both cars. Every person we encountered on the KIA & Ford lot was very pleasant. It's very obvious how customer oriented both dealerships are. They have guaranteed that we will drive the 50+ miles back to the dealership to purchase our next cars. I must add that we pass many dealerships closer to our house, but the experience at Cronin was so nice, that we will drive those extra miles. Thanks Cronin & especially, Mike. More
I hade a great experience with Ed. i went to get an '03 dodge neon but the transmission blew in it. so Ed put me in an '06 kia spectre which i love and for the same price as the neon. Ed really knows how t dodge neon but the transmission blew in it. so Ed put me in an '06 kia spectre which i love and for the same price as the neon. Ed really knows how to put customers first. i am really happy that i decided to go with conin kia for my very first car and am greatly pleased with the customer service i received from Ed. because of Ed i don't think i will ever go to another dealership. More
Mike Monroe was excellent to work with. Very friendly, non pressuring, and seemed like an all around genuine guy; not your typical sales man out to make a quick buck. I would highly recommend buying a new non pressuring, and seemed like an all around genuine guy; not your typical sales man out to make a quick buck. I would highly recommend buying a new car from Mike Monroe. He is an outstanding sales rep, too the time to go over every feature with me, was able to exceed my expectations when it came down to "crunching numbers", he will be honest with you, and will treat you like any customer on a car lot should be treated. Thank you! More
I visited Cronin Kia simply to test drive a Kia Optima and check out the amazing sale I heard so much about on TV. I was very pleased with my salesman Mike. Not only was he knowledgeable of the product, and check out the amazing sale I heard so much about on TV. I was very pleased with my salesman Mike. Not only was he knowledgeable of the product, he trusted it enough to allow his wife to drive the same model. Mike took the time to explain the features of the vehicle to me prior to my test drive so I would not miss a thing! I found him to be very honest and forthcoming with information, he answered all of my questions and more to ensure I was comfortable in moving forward with this purchase. Being up front with Mike about my previous experiences at car dealerships allowed us both to cut right to the chase so I able to walk away happy! Mike stayed with me after closing to ensure I was comfortable in my new car and familiar with all of the technology. It was very refreshing working with someone who listens to what you want, is as honest as they can be about what they can do, and works hard to make sure you are where you want to be at the end of the day. It was a pleasure working with him and I could not see myself ever purchasing another vehicle from any other sales person. He is a true professional! Tony in Financing was also great. His suggestion of Smart Pay was a wonderful idea and will make things so easy moving forward. More
Very knowledgeable of his cars. Very helpful with choosing of a car and the financial aspect of purchasing a vehicle. I definately would recommend him and the dealer to people choosing of a car and the financial aspect of purchasing a vehicle. I definately would recommend him and the dealer to people More
i feel the salesman was very knowledgeable knowing his cars and features and pricing. he was very friendly and helped so much with choosing the right car for my son. we would definately reccommend him to cars and features and pricing. he was very friendly and helped so much with choosing the right car for my son. we would definately reccommend him to friends and family and the dealership. there are pretty many cars to chose from and even if we come in and saw a car at another dealer we could have it delivered to this dealership. thanks More