Cronin Kia
Harrison, OH
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238 Reviews of Cronin Kia
Mike Monroe was the easiest salesperson that I've ever worked with. His patients in dealing with my wife and I, when we weren't sure what we wanted to do was gratifying. He answered all our guestions ever worked with. His patients in dealing with my wife and I, when we weren't sure what we wanted to do was gratifying. He answered all our guestions and put our mind at ease in knowing the decision we made was OUR's and not a high pressure salesman's we would regret later. Mike was not just another salesman but more like our friend next door. Thanks to Mike and the rest of the staff at Cronin, the hassel of buying/leasing a new car is a thing of the past. Thank goodness! More
Mr. Underwood was extremely helpful in assisting me in choosing the best Kia Soul to fit my needs and at getting the price I needed in order to purchase my dream car. I have wanted the Soul for a year no choosing the best Kia Soul to fit my needs and at getting the price I needed in order to purchase my dream car. I have wanted the Soul for a year now and didn't think I could afford it, he made it possible for me to buy. He also made it possible to get the color I wanted. He was extremely polite and friendly and offered to help me anytime I need him in the future. I was also very surprised how fast he was able to complete everything in order to buy it that night!!! I could not have asked for a better customer service than Mr. Underwood provided. I will certainly highly recommend him to anyone that might be interested in purchasing a Kia. Mr. Underwood also went over the whole car and showed me how to use everything and what the function buttons were that I was not familiar with, and he showed me how to adjust the head support to fit me. I am very happy with the service and with my new dream car. By far the best service I have ever experienced in buying a car. If I were to grade him, it would be the highest of excellence, A++++++++++++++++++ Thank you, Sandra Miller More
I worked with Richard Underwood to find the car the best fit my needs. He was very friendly and helpful throughout the entire process. I would highly recommend Cronin Kia and Richard Underwood to anyone fit my needs. He was very friendly and helpful throughout the entire process. I would highly recommend Cronin Kia and Richard Underwood to anyone who is looking for a new car. More
I went to the dealership looking at different options, not really expecting to purchase anything. I got such a great deal from Rich that it was hard to say no. I am very happy with my optima, and would not really expecting to purchase anything. I got such a great deal from Rich that it was hard to say no. I am very happy with my optima, and would highly recommend Cronin Kia, and Richard Underwood. More
Had a great experience with Rick as our salesman. My brother and I both got new cars from Cronin in the same week & couldn't be happier with our vehicles. Thanks for making it a smooth process despite m brother and I both got new cars from Cronin in the same week & couldn't be happier with our vehicles. Thanks for making it a smooth process despite my crying infant! More
First thing, I'm giving this review to Rich who happens be the sales person who accommodated me from the start. I'm giving him GREAT rating on customer service, friendliness and overall experience happens be the sales person who accommodated me from the start. I'm giving him GREAT rating on customer service, friendliness and overall experience due to the facts that: 1. He was there from day 1, making sure that I know everything I need to know about the car 2. Helping me along way in dealing and finding ways to do the financing 3. Explaining the entire process of buying a car here in the US (as I'm from a different country) 4. Answering every bit of question I have (may it be during the purchase process or during the initial service process) 5. He was also very conscious about my time and worked with me all the way Overall, he is a very nice guy, knows a lot about the car and I appreciate all the help he has given me so I could get my first car here in the US. Second and last thing in this review is the dealership, I rated them via the quality of work and price. For quality of I gave them good rating as I did my first service with them 5 days after I got the vehicle, they did what was originally planned for however missed on cleaning the parts i requested as an additional request. I also may have expected for them to clean the interior because I thought it is part of the service but it seems that they missed some areas as well but that is still acceptable. After I got the car back, I notice a tiny ding and told Rich about it and good thing he immediately told me that they'll fix it up on my next service schedule, i also found another small ding which was pointed out by my friend (which we believe may have been covered by the applied valuguard so will have to bring it up next time). Overall, the service so far is good, I'll know more when I bring my car for service next time. For the price, I am giving the dealership a good price as after the transaction when I tried to compare prices and found out that there are few dealerships that has lower cost for the same car (and features - considering the car I got already has mileage used already due to being used as a demo unit). However, I'm still rating them as good due to the aforementioned above plus they made it possible to work out a deal with the financing to sort my situation and it's well enough to give the a good rating. Overall, I will certainly recommend Cronin for my friends or anyone thinking of buying car and definitely do reach out to Rich as he's a great sales person to work with. Big thanks! More
I enjoyed going to this dealer to get my new car. Rich was a great guy who helped me out as much as possible with my choice. I was leery about getting a new car because I was trading in my first car. I ha was a great guy who helped me out as much as possible with my choice. I was leery about getting a new car because I was trading in my first car. I had a mustang so it was a hard choice to switch out of it. Rich gave me the facts on the Kia and showed me how to set everything up so it made the decision a lot easier for me. I'd highly recommend this store for the purchase of a new or used car. More
Super friendly, understanding, would refer anyone to this dealership. We bought our last vehichle here 2 years ago as well and the finance person even remembered us. I had a spot on my seat and they worked dealership. We bought our last vehichle here 2 years ago as well and the finance person even remembered us. I had a spot on my seat and they worked hard to correct the problem. I thought I had a problem with my tire light coming on right after I bought it. Frustrated I brought the car in and the car had a nail in the tire, the fixed it on the spot. More