Cronin Kia

Austin Helton got us into the Carnival that we have been looking for. We had no issues during the buying process and would highly recommend working with Austin. looking for. We had no issues during the buying process and would highly recommend working with Austin. More

On 4/16 I called and spoke with Austin Helton about getting a 2024 KIA Carnival SX in red. I mentioned there was one sitting at Kings KIA. Asked him if he can get it? Or do we need to travel there. He getting a 2024 KIA Carnival SX in red. I mentioned there was one sitting at Kings KIA. Asked him if he can get it? Or do we need to travel there. He not only could get it, but he had also had it transferred to Harrison that day. We went next morning and met him and his fellow employees. All so kind and helpful. Test drove and walked away with it. I even had to go quickly after signing papers due to an appointment I had to make. But came in later and he showed me the ropes. Thank you, Austin, for making today feel like a dream come true. More

Joe B. was very attentive and listened to my automotive needs. I am very happy with my KIA Sportage. This is my second new car purchase through Cronin. was very attentive and listened to my automotive needs. I am very happy with my KIA Sportage. This is my second new car purchase through Cronin. More

Brian was great! Thanks for making it a fantastic experience. This is our second lease through Cronin. Thanks for making it a fantastic experience. This is our second lease through Cronin. More

Joe H. did a great job of working with me on a custom order, and making the final transaction go smoothly. He went over the vehicle with me and helped get did a great job of working with me on a custom order, and making the final transaction go smoothly. He went over the vehicle with me and helped get set-up while finalizing the paperwork. Highly recommend Joe and the Cronin sales team. More

The car salesmen Austin was very nice and informative when he was selling me the car and showing me all the features. when he was selling me the car and showing me all the features. More

Stopped in on November 20th to get a quote for a hitch and harness for my ‘24 Telluride. Kailyn told me the part has been replaced with one part number, total cost $478, and would be a couple day lead tim and harness for my ‘24 Telluride. Kailyn told me the part has been replaced with one part number, total cost $478, and would be a couple day lead time. I questioned if everything would be included and she insisted yes, she has ordered this before. I saved my quote and placed the order by phone the next day. Called a week later on November 28th for an update and was told nothing had been received yet. Waited another week and called back December 6th. Derek said he had placed the order but it had apparently been cancelled in the system. Might need my VIN again to reorder the part. Waited until the next day to call me back and get my information because he had been too busy (great customer service on their screwup). Then he tells me the price is going to be $676 now. That was a nice slap in the face. I can get these parts cheaper online (including shipping) so I cancelled the order. These people don’t know what they are doing. Thanks for wasting two and a half weeks. More

Cronin Kia was a breath of fresh air after having terrible experiences at multiple other Kia dealers in the Cincy area. I called ahead to see if they had what I was looking for. While they didn't, terrible experiences at multiple other Kia dealers in the Cincy area. I called ahead to see if they had what I was looking for. While they didn't, Andrew was so helpful on the phone and sent me a lot of useful info on what they did have in stock so I decided to stop in to look around anyway. Andrew was again extremely friendly and helpful, taking me on a test drive in the K5 I was interested in. He was very knowledgable, knowing his way around the car in detail (which is a night and day difference from other dealers who didn't seem to know much about what they were selling). He never tried to upsell me and only discussed what I was specifically interested in. While I had a great experience, they didn't have the car I was looking for (in a different color). However, within just a few days they had called me back to say they had found exactly what I wanted and were able to get it to me within only a few weeks. The buying process was fast, easy, and no-nonsense. Mark from finance was was just as friendly and helpful as Andrew and made the whole process very straightforward and painless. I feel that I could not possibly have had a better experience anywhere else and would go back here in a heartbeat for any future purchases. More

I had never entered the dealership before was met outside by Johnathan Goodboe we talked about what i was looking for did a great job showing the trucks after entering cronin ford all employees made me feel by Johnathan Goodboe we talked about what i was looking for did a great job showing the trucks after entering cronin ford all employees made me feel at home very comfortable they worked with financial end down to setting up the Ford App and features on the truck i purchased a better experience i could not have asked for. Thanks More

Cronin Kia has great staff and it took no time to buy my new car! Very happy with the service. Would highly recommend to friends and family to go to Cronin Kia in Harrison! new car! Very happy with the service. Would highly recommend to friends and family to go to Cronin Kia in Harrison! More