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Cronin Hyundai of Nicholasville - Service Center

Nicholasville, KY

2.9
44 Reviews

44 Reviews of Cronin Hyundai of Nicholasville - Service Center

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December 30, 2021

My service was never completed and I was never called back to schedule service like I was told. My horn on my brand new Hyundai Santa Fe still doesn’t work. More

by candyandy772001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Dec 31, 2021 -

Cronin Hyundai of Nicholasville responded

We are very apologetic about this result. We will make it right. thanks. Management.

December 30, 2021

Update: They are working with me to get the issue fixed. My horn on my new Hyundai Santa Fe is not working. Brought it into Matt. He said he would call that afternoon or the next day. It’s been 10 days. More

by candyandy772001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 31, 2021 -

Cronin Hyundai of Nicholasville responded

We are so sorry for the missunderstanding. We shall help get this right. thanks, Management.

December 30, 2021

Great service department. Matt was fantastic. My car was finished a day early and smooth transaction. Will be back. More

by teresameckstroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gray, Chevas Sparks, Stephen Curtis
Dec 31, 2021 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your business and we appreciate your feedback. Management.

December 29, 2021

Cronin is the best dealership I have ever done business with. I would highly recommend them to anyone More

by cindywalker090813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Triston Keith, Jordan Long, Chevas Sparks, Stephen Curtis
Dec 29, 2021 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your review and support. We appreciate your business. Management.

December 21, 2021

I found that they have courteous, professional staff and a very nice waiting lobby with free refreshments. More

by brutus1932
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gray
Dec 21, 2021 -

Cronin Hyundai of Nicholasville responded

Thanks so much for your review and feedback. We look forward to seeing you in the future. Much appreciated. Management.

December 21, 2021

Matt in service is awesome and goes above and beyond. Quick and easy service. Thanks More

by hunsaker66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gray
Dec 21, 2021 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your business and we look forward to seeing you in the future. Management.

December 20, 2021

Highly recommend! Really awesome place. I had received good service, the only thing I wasn't happy about it is the waiting time More

by Ali86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 20, 2021 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your response and review. We appreciate your business. Thanks again, Management.

December 15, 2021

They are very good about getting you in and out when they said they would. That helps a lot when you are trying to schedule your day. More

by rarickbill
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Curtis
Dec 15, 2021 -

Cronin Hyundai of Nicholasville responded

We appreciate your business and feedback. Thanks so much.. Management.

December 09, 2021

Wonderful Service from the service department. I will be back and recommend to my friends. More

by shellpart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat
Dec 09, 2021 -

Cronin Hyundai of Nicholasville responded

Excellent news and we appreciate your business. We look forward to seeing you again soon. thanks again, Management

December 09, 2021

They got my car fixed and let me borrow a car while it was getting worked on More

by carmengreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grey
Dec 09, 2021 -

Cronin Hyundai of Nicholasville responded

Thanks so much for your feedback. We appreciate your business. thanks again, Management