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Cronin Hyundai of Nicholasville - Service Center

Nicholasville, KY

1.7
40 Reviews

40 Reviews of Cronin Hyundai of Nicholasville - Service Center

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January 06, 2022

The staff member was very friendly and accommodating. He let me know the location of anything I would need while I waited (drinks, bathroom). More

by lhouse0007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Male- cannot remember name unfortunately
Jan 07, 2022 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your review and feedback. We appreciate your business. Sincerely, Management

January 05, 2022

Friendly, efficient and very timely. Free Wi-Fi was a plus. Will go there again. More

by finegs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevas Sparks, Stephen Curtis
Jan 05, 2022 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your review and business. Thanks so much, Management.

January 05, 2022

Matt did an excellent job at helping me get my vehicle serviced, even when he was the only one working. Had a good attitude and was pleasant. More

by sarahaustyn96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 05, 2022 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your review and feedback. We appreciate your business. Thanks, Management.

January 04, 2022

Very kind. Decent speed of service. Excellent waiting room with drinks and snacks much appreciated. More

by MARCIBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Jan 04, 2022 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your business and review. We appreciate your feedback. thanks, Management.

January 01, 2022

Problems with contacting dealership service by phone. Took 3 days to finally get someone on phone and only by leaving a message. Once we where set everything went fine More

by calwxguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know
Jan 03, 2022 -

Cronin Hyundai of Nicholasville responded

We apologize for any inconvenience that we may have caused. Thanks for your business and feedback. We are striving to get better everyday. thanks again, Management.

December 31, 2021

The team at Cronin were efficient and professional. They made me feel comfortable and also took care of a recall on my vehicle that I had not been notified of yet. This is not the first time they have servi More

by beckyb92
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Gray, Morgan Sallee, Christopher Hager
Jan 03, 2022 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your review and feedback. We appreciate you. Management.

December 30, 2021

My service was never completed and I was never called back to schedule service like I was told. My horn on my brand new Hyundai Santa Fe still doesn’t work. More

by candyandy772001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Dec 31, 2021 -

Cronin Hyundai of Nicholasville responded

We are very apologetic about this result. We will make it right. thanks. Management.

December 30, 2021

Update: They are working with me to get the issue fixed. My horn on my new Hyundai Santa Fe is not working. Brought it into Matt. He said he would call that afternoon or the next day. It’s been 10 days. More

by candyandy772001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 31, 2021 -

Cronin Hyundai of Nicholasville responded

We are so sorry for the missunderstanding. We shall help get this right. thanks, Management.

December 30, 2021

Great service department. Matt was fantastic. My car was finished a day early and smooth transaction. Will be back. More

by teresameckstroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gray, Chevas Sparks, Stephen Curtis
Dec 31, 2021 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your business and we appreciate your feedback. Management.

December 29, 2021

Cronin is the best dealership I have ever done business with. I would highly recommend them to anyone More

by cindywalker090813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Triston Keith, Jordan Long, Chevas Sparks, Stephen Curtis
Dec 29, 2021 -

Cronin Hyundai of Nicholasville responded

Thank you so much for your review and support. We appreciate your business. Management.