Cronic Nissan
Griffin, GA
Filter Reviews by Keyword
By Type
2,062 Reviews of Cronic Nissan
This is the 31st vehicle we've purchased from Cronic. The trustworthiness and excellent service from Randy Moore is hard to find these days I'm sure we will be back next time we, Our children or grandchi The trustworthiness and excellent service from Randy Moore is hard to find these days I'm sure we will be back next time we, Our children or grandchildren need a vehicle. More
This was my 6th car purchased from Cronic. Randy More, my sales person, was very easy to work with and the entire purchase was low pressure and enjoyable. I will continue to buy from Cronic. They haven' my sales person, was very easy to work with and the entire purchase was low pressure and enjoyable. I will continue to buy from Cronic. They haven't forgotten what hometown service is about. More
We were only going to "look" but ended up buying a new Altima due to the great customer service & manager deal we received. This is our 4th vehicle purchase from the Cronic dealerships and I buying a new Altima due to the great customer service & manager deal we received. This is our 4th vehicle purchase from the Cronic dealerships and I strongly recommend them for your next purchase. We have always been pleased. More
The truck that I bought was at another dealer. I called Cronic and was transferred to Randy Moore. I asked if he could get a vehicle from another dealer and he said yes. I gave him the stock number and w Cronic and was transferred to Randy Moore. I asked if he could get a vehicle from another dealer and he said yes. I gave him the stock number and within an hour he called back and we negotiated the price over the phone. They got it the next day, and I went for a test drive. They got it cleaned up and I picked it up the following morning. It was a great experience to negotiate over the phone, and working with Randy and Tim was totally hassle free even with getting a couple of dealer installed accessories like the XM radio that works within the factory radio. One of the best experiences that I have had buying cars in 45 years of buying new vehicles More
I live three hours away and I continue to go back to Cronic Nissan for my Nissan purchases. Tim makes a distant dealership feel like a local dealership. I would highly recommend this dealership for an Cronic Nissan for my Nissan purchases. Tim makes a distant dealership feel like a local dealership. I would highly recommend this dealership for anyone in the Griffin area as well as those outside of Atlanta looking for a great experience at a Nissan dealership. I have purchased three Nissan's from Tim in the past 13 months and I will continue to give Cronic my business. I drive right past my local dealership to do business with a real "customer centered" dealership. More
Willing to negotiate, very respectful, professional and eager to satisfy and help their customer. Discussed all options at length and thoroughly explained to our satisfaction. eager to satisfy and help their customer. Discussed all options at length and thoroughly explained to our satisfaction. More
I have purchased three prior vehicles from Cronic over seven years and gave them the first shot for a possible new car purchase. As it would turn out, I didn't have to go any farther than this dealership seven years and gave them the first shot for a possible new car purchase. As it would turn out, I didn't have to go any farther than this dealership. The "no-pressure" atmosphere and professionalism and courteousness of the sales and service personnel are phenomenal. I received more than I expected with my purchase, and the after-service for a couple of add-ons has been handled in a timely manner. I have been welcomed back to the dealership anytime I have a need or a question and by more than one employee there. The one time my salesperson was not available, my need was handled by another salesperson who treated me with the same level of interest and concern as if he had made the sale! How rare! I highly recommend this dealership to buyers contemplating trading or buying outright. They won't be disappointed with the quality of service. More
Went in looking to lease an Altima, wound up leasing an Altima and a Rogue. Was very pleased with the entire process. No high pressure sales. Everyone aimed to please. Knew we were avid Honda fans and Altima and a Rogue. Was very pleased with the entire process. No high pressure sales. Everyone aimed to please. Knew we were avid Honda fans and did everything they could to highlight the advantages of Nissan. We are loving the new cars and will definately recommend Cronic Nissan to everyone. More
very positive experience. entire deal was completed over the phone and car was delivered as promised and was in the very condition as was described. great folks, very friendly and there was no high pressure the phone and car was delivered as promised and was in the very condition as was described. great folks, very friendly and there was no high pressure from them. they provided just the right amount of follow-up from one conversation to another. go check them out for yourself More
I have had long-standing relationships with dealerships in the past, and I have always had positive experiences. My experience at this dealership, however, was the most negative customer service experience in the past, and I have always had positive experiences. My experience at this dealership, however, was the most negative customer service experience I have ever had. The dealer I worked with absolutely turned on me during our second meeting. Although I had not taken up much of his time (about two 20 minute meetings), this dealer became very impatient and agitated with me when I expressed concerns about a botched paint job on a used vehicle. He repeatedly told me that the issues I saw in the paint job simply did not exist even though I showed him the over-spray, rough patches, and paint flecks that came off in my hand. I also had a concern about the engine jumping and jerking. He drove the vehicle to see what I was talking about. His explanation of the jerking? He said that the rear view mirror was loose, and I must have just thought I saw my head bobbing up and down when I caught my reflection in the rear view! This dealer became defensive and combative as soon as the first concern left my mouth, instantly telling me that I was wrong. This dealer told me several times that I was just not ready to buy a car. I cannot help but think that he was implying that I was not mature enough to buy a car. I am 24 years old and a female, and I really feel like this dealer had some preconceived ideas about my intention or ability to navigate the terms of this purchase. Despite my age, I take care to be an informed consumer, and I walked into the dealership that day with $14,ooo in cash to put toward my purchase. Unfortunately for Cronic Nissan, I also walked out that day with $14,000. More