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Cronic Nissan
Griffin, GA
2,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,062 Reviews of Cronic Nissan
November 22, 2016
Amazing Experience.... THANK YOU CRONIC !!! I live is Saint Augustine, Florida and I purchased a Armada from this dealership 5 years ago and it was an excellent experience. I just purchased a ne I live is Saint Augustine, Florida and I purchased a Armada from this dealership 5 years ago and it was an excellent experience. I just purchased a new 2016 Titan XD. They offered to deliver it to me but instead I flew into Atlanta and they picked me up from the Airport. I drove it home. Both experiences were amazing. Everyone was kind and professional. Reba my sales person was extremely helpful and Tim the manager stayed in the loop and kept me updated. I met Randy the internet sales manager and he was very kind. Everyone from the driver to the sale manager were extremely helpful and kind. It felt like you were in a true hometown dealership and they made you feel like one of the family. THANK YOU CRONIC ! More
by Abe
Employees Worked With
Salesperson Reba sale manager Tim
August 26, 2016
Worst Attempted Car Buying Experience in 50 Years of Buying My son and I have been looking for a used Nissan Frontier 4X4 for my grandson who turns 16 in September. We located one at Cronic Nissan and my son ca My son and I have been looking for a used Nissan Frontier 4X4 for my grandson who turns 16 in September. We located one at Cronic Nissan and my son called and talked to a salesman. The dealership was a three hour drive from our location so my son requested that the salesman take pictures of all dents and scratches to give a better picture of the vehicle. The salesman did as requested and stated that he would have the dents repaired. An agreement was made that the salesman would bring the vehicle south (1hour) and my son would drive north (two hours) and the meeting would take place in Macon. My son asked if I would go with him and I agreed. The last conversation was ten minutes before we left and the salesman stated that he was preparing to leave. One and one half hours into our northward trip the salesman called and said his sales manager stopped him from bring the truck because someone had an appointment to drive it. At this point we are about 30 minutes from our meeting place. My son asked to speak to he sales manager. After a few minutes the salesman returned and said that the sales manager did not want to talk to him because it would just be an argument and that a vehicle was not sold until the money is in hand. I left a message with the owner, but my call has not been returned. We decided to proceed to the dealership. When we were about 28 miles away, the salesman called and said that the vehicle was sold. We turned around and started back home. In my opinion this is not the way business should be done and certainly is not representative of their advertised customer service. The only reason there is a one star rating is that there is nothing lower. More
by LP
Employees Worked With
Brad
August 25, 2016
Best car purchase experience ever! I purchased a new Nissan from Cronic this week and must say it was by far the best car buying experience ever. My salesman, Tony Deerman, was friendly I purchased a new Nissan from Cronic this week and must say it was by far the best car buying experience ever. My salesman, Tony Deerman, was friendly, knowledgeable, and provided excellent customer service. Also, Tim and the other folks I met were great. I will highly recommend this dealership, both Cronic Chevrolet and Cronic Nissan to all my friends and family. Thanks Tony! JH More
by JH.
Employees Worked With
Tony Deerman, Tim
April 29, 2016
Always Striving To Serve and Showdcase Excellence! I'd like to take the time to Acknowledge and Extoll my continuous joy of always having my "Car Maintenance Services" performed by a competent, friend I'd like to take the time to Acknowledge and Extoll my continuous joy of always having my "Car Maintenance Services" performed by a competent, friendly, and courteous Service Staff at "Cronic Nissan." I'm always greeted with unforced smiles, and, a most hardy welcome by all. This incredible and respectful team of car service members completely demonstrates the very epitome of what it means to: Always Strive To Serve and Showcase "Excellence" in the workplace! And, I would like to extend my very honored Appreciation and Heartfelt: Thank You! And, lastly, I'd like to single out two of "Wonder Cronic" jewels of Customer's Service employees: Assistance Service Mgr.- Marie Banks, and Cashier-Charlene Porter; my encounter with these to women are always what I considered to be the "Icing on the Cake" of my visit to the Vehicle Service Department. Never let them go, and give them both a raise_ Ms. Cronic. :) God Bless you all! Jesse B. Stephens, Jr. More
by Jesse B. Stephens, Jr.
Employees Worked With
Randy Moore
April 16, 2016
DAVE DELLINGER Dave Dellinger, Assistant Service Manager, was a great help when I hit a stray chunk of concrete in the road. The dealership was sent the wrong part. Dave Dellinger, Assistant Service Manager, was a great help when I hit a stray chunk of concrete in the road. The dealership was sent the wrong part. Dave put me in a no-charge rental car and got the correct part the next day. More
by david.lester.79069
Employees Worked With
Dave Dellinger
April 04, 2016
Don't go here The dealership from xxxx.. I had my car taken here by an auto body shop after it was vandalized. Not only did they not complete the work. I had to kee The dealership from xxxx.. I had my car taken here by an auto body shop after it was vandalized. Not only did they not complete the work. I had to keep calling to remind them to check other things related to my car repair and a few things they did repair stopped working and my car was not put back together very well on the inside. When I got my car they gave it to me not washed with the writing all over the windows from the auto body shop but my front shield was dragging on the ground and tied on to the bottom of my car with a coat hanger. But the worst part was my belongings were stolen and everything was gone through including the papers in my glove box. I called Nissan and they couldn't do anything for me because the dealership lied even though I could prove it Nissan wasn't interested. I guess it's ok for a dealership to lie to Nissan. Stay away from Chronic Nissan and go to Atlanta instead. Update it turns out that Wanda is the owner I left her a message and I will update this review. And as an Fyi I had to leave some of my belongings behind because my rental car was smaller than my full sized Maxima and not everything fit. I was visiting from Ohio and I had to leave my stuff behind just in case people were wondering. I received my car in the evening in the dark I did not notice that I was missing my belongings because they pulled what they didn't steal forward and it made my trunk look full. I did however have to make a claim with my insurance for my stolen belongings it's so nice to be violated. Update on April 4,2016 I spoke to Wanda and she was rude and hung up before I could finish telling her everything that was wrong. At least I have a recording of our conversation for Nissan. More
by hmiller772
Employees Worked With
Randy Moore
March 26, 2016
16th Vehicle Purchase Randy Moore is the greatest. I had to buy a car because my previous was destroyed in an accident. Randy had the exact car I wanted. Rudy Williams w Randy Moore is the greatest. I had to buy a car because my previous was destroyed in an accident. Randy had the exact car I wanted. Rudy Williams was able to get me a prime lender despite some recent credit issues. Wanda Cronic Howell was on the floor to make sure my bad accident became a pleasant experience in the end. Annando, the Finance Manager, wrapped it up quickly. This is the 16th vehicle I have purchased from the Cronic organization. I also drive from Avondale Estates to have all my service work done here.i More
by david.lester.79069
Employees Worked With
Rudy Williams, Annando, Wanda Cronic Howell, Dave Dellinger in service , Randy Moore
February 09, 2016
One of the best car buying experiences ever. I came in on January 29, 2016 looking for a 2015 Nissan Altima 2.5 SL when I was met by a very friendly, nice looking and out going sales man named M I came in on January 29, 2016 looking for a 2015 Nissan Altima 2.5 SL when I was met by a very friendly, nice looking and out going sales man named Mr. Jimmy Sims. He took me outside and showed me all the Atlima's that he had in stock and explained to me the difference between the 2015 and 2016 in the SL models. I ended up buying a 2015 and was very pleased with the process. Mr. Jimmy Sims took very good care of me and made the car buying experience very easy for me cause it had been a long time since I purchased a car. I highly recommend him and this dealership to anyone that is interested in a vehicle. Thank you so much Mr. Jimmy Sims you have a customer for life. More
by Canarylady28
Employees Worked With
Jimmy Sims
November 30, 2014
New Nissan My family recently purchased a 2015 Nissan Versa Sedan, and we love it! Now both my wife and I have purchased vehicles from Cronic and we definitely My family recently purchased a 2015 Nissan Versa Sedan, and we love it! Now both my wife and I have purchased vehicles from Cronic and we definitely recommend that others go there for their car purchases. We arrived at the dealership around 4pm and was driving away in a new vehicle by 8pm! Now that's great service. More
by LoyalCustomer01
Employees Worked With
Reba assisted by Tim Dye
May 14, 2014
Eleven Months Later and Still Satisfied!!!! Purchased a Used Car June 15, 2013, and my salesperson was Randy Moore. I had a great experince. Spoke with him several times over the internet and on Purchased a Used Car June 15, 2013, and my salesperson was Randy Moore. I had a great experince. Spoke with him several times over the internet and on the phone. I was not pressured and when I felt comfortable came to the Dealership and was able to find the car that was right for me and my budget. Normally looking for and purchaing a car can become a daunting and stressful process. It was simplya non-stressful process. Thank you to Randy for making it such a worthwhile experience. Loving my vehicle! More
by MelissaRias07
Employees Worked With
Randy Moore
