Cronic Nissan

Great Dealership Everyone goes above and beyond to satisfy you. Service was exceptional and love that you can watch your vehicle being serviced. Very friendly personne Everyone goes above and beyond to satisfy you. Service was exceptional and love that you can watch your vehicle being serviced. Very friendly personnel and will buy my next vehicle here. More

Warranty work Had an issue with front radar & scheduled service. Service Mgr told us they no longer had courtesy cars available. So we get there & service writer Had an issue with front radar & scheduled service. Service Mgr told us they no longer had courtesy cars available. So we get there & service writer told us if she’d known we needed one she could have scheduled it. Imagine our surprise by this & the service mgr was standing there on the phone. Kudos to salesman who immediately provided us a courtesy car. Sounds like everyone needs to be on the same page & help customers out so they will continue to be repeat customers unless they are tired of us as customers More

Took Too Long The process of buying a car, paying cash for it, and actually getting the car took over one entire week. Promises were made and not kept; statements w The process of buying a car, paying cash for it, and actually getting the car took over one entire week. Promises were made and not kept; statements were given that were false. We viewed the vehicle as a just traded in vehicle on Saturday, late. We returned on Monday and left, unable to agree on price. We gave the salesman our final offer, started to go to another lot, salesman called back stating offer accepted, arrived and told offer was $100 more than we stated, came to an agreement and wrote a check for total. Car needed to be checked out and cleaned - Tuesday not ready, Wednesday not, Thursday I drove to lot and picked up the “still not ready” vehicle that was paid for. Used it over weekend. Someone was to pick it up from my work on Monday, clean, check, and return to me. Did not happen and no phone call was received. I drove to dealer after work, demanded a printout if services already given to vehicle because I seriously doubted it had been touched since traded in. I was then given a loaner car and left mine at lot to service - this is exactly 1 full week plus 1 day since I wrote a cash payment. Finally returned loaner to dealership and collected my vehicle on Wednesday after work. Discovered the storage compartments were not cleaned out and still not the best job of detailing, but I was done by then. I have bought from this dealership before with no issues. I cannot begin to understand why it was so much trouble to buy a used vehicle for cash on this occasion. More

Looking forward to driving our Leaf We went in search of a Nissan Leaf electric car and were surprised that we didn't have to go to Atlanta for the car we wanted! This dealership is just We went in search of a Nissan Leaf electric car and were surprised that we didn't have to go to Atlanta for the car we wanted! This dealership is just a mile and a half from our house, and they had just what we wanted in the right color and configuration! We took it home the same day! More

Jackie’s First Visit I went in for an oil change and tire rotation. They advised me that I didn’t need a tire rotation. I did need an air filter. I went in for an oil change and tire rotation. They advised me that I didn’t need a tire rotation. I did need an air filter. More

Oil change Always great customer service and not having to wait long. I always have a good experience when I have to get my car serviced. They check everything Always great customer service and not having to wait long. I always have a good experience when I have to get my car serviced. They check everything even my tires. If they need rotating they do it. More

Pleased...Once Again! When I called to inquire about the "wait time," I was informed there was no one ahead of me (at that time). Sure enough, when I arrived, I was greete When I called to inquire about the "wait time," I was informed there was no one ahead of me (at that time). Sure enough, when I arrived, I was greeted & serviced right away (yay)! Brian was friendly, knowledgeable, and very helpful with all of my concerns. While I was in the Customer Lounge, a female staff member passed by and greeted me by name (a first - wow)!!! She later checked to see if I desired water, coffee, etc. Such nice customer service!! More

Road noise problem Could not fix a roaring problem that has progressively gotten worse in last 2000 miles. Sounds like wheel bearing. They said it was not. Thought it Could not fix a roaring problem that has progressively gotten worse in last 2000 miles. Sounds like wheel bearing. They said it was not. Thought it was tire. Put new tire on. No change. After 3 trips over 4 days, service tech (Dave) said it must be tire noise. Bull!!! Going to go to Mc Donough Nissan to see if they will work on it. If it continues as is, I will get rid of the 2015 murano latium and buy new one - probably from someone else besides Cronic Dr. Keith Wesley More

A pleasure working with this dealership Dropped in to look at a Rogue SUV, and my salesperson, Randy Moore, showed me those and the lower-priced Kicks. Ultimately, I purchased a Kicks. No fu Dropped in to look at a Rogue SUV, and my salesperson, Randy Moore, showed me those and the lower-priced Kicks. Ultimately, I purchased a Kicks. No fuss, no high pressure to buy more than I wanted. More

Immediate attention from a friendly, professional staff Cronic Nissan has been the exclusive service provider for our 2011 Maxima and 2017 Pathfinder. When I pull in the bay I receive immediate attention a Cronic Nissan has been the exclusive service provider for our 2011 Maxima and 2017 Pathfinder. When I pull in the bay I receive immediate attention and my vehicle is quickly moved from the advisors' area to a service bay. They keep me informed on the checklist items and give me a comprehensive evaluation of maintenance items on the cars. Everyone, and I do mean everyone, there is friendly, professional and very customer-oriented, including the cashier. They are a real pleasure to work with. More