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Cronic Nissan

Griffin, GA

4.5
2,062 Reviews
Call Dealership (678) 967-2277
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2624 North Expressway

Griffin, GA

30223

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2,062 Reviews of Cronic Nissan

July 03, 2023

First time there no problem with them so far. Had problem paying. But it was fine. More

by bonnie0113@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get names
Report | Print
Jul 06, 2023 -

Cronic Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Team at Cronic Nissan

July 03, 2023

My experience with cronic nissan has been very incredible. Everyone was helpful with getting my first car purchase. More

by ajiannecamillet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Johnson, James Higginbotham, Jason Presley, Omar Quisenberry, Randy Jackson, Tristan Jones, David Butler, Jason Dean, Chris Hamilton, JC Coissy, Matt Griffin
Report | Print
Jul 06, 2023 -

Cronic Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Cronic Nissan

July 03, 2023

Great service and great staff. A great and very convenient location . I would definitely take my car back More

by Dmasonq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Higginbotham, Jason Presley, Omar Quisenberry, Randy Jackson, Tristan Jones, David Butler, Jason Dean
Report | Print
Jul 06, 2023 -

Cronic Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Cronic Nissan

July 02, 2023

Very horrible service. Make promises that never happens. Wait time is horrible. Wish I could go somewhere else More

by teepow83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Quisenberry
Report | Print
Jul 05, 2023 -

Cronic Nissan responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Team at Cronic Nissan

July 02, 2023

Although I had an appointment, it still 2. 5 hours for an oil change and tire rotation. They did a great job, but I don’t have 2.5 hours to spend on a simple service. More

by Kimberly Register
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jul 05, 2023 -

Cronic Nissan responded

Thanks for your great review, Kimberly. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Team at Cronic Nissan

July 02, 2023

Been with Cronic for over 10 years now and they have always treated me right. No need to go anywhere else. Cronic has everything you need,from Chevrolet to buick,to nissan to Dodge ,so why would you go More

by DAVECOOK0119.DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in used cars, James Higginbotham, Jason Presley, Omar Quisenberry, Randy Jackson, Tristan Jones, David Butler, Jason Dean, Chris Hamilton, JC Coissy, Matt Griffin
Report | Print
Jul 06, 2023 -

Cronic Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Team at Cronic Nissan

July 02, 2023

Very friendly service people. They give honest advice. I like that I have the service paid for with the warranty I purchased with my new Nissan. More

by cyndalsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jul 06, 2023 -

Cronic Nissan responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Team at Cronic Nissan

July 01, 2023

So far,so good in my opinion. they kept my car running smooth all these years.So very good More

by SKEETER1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Higginbotham, Jason Presley, Omar Quisenberry, Randy Jackson, Tristan Jones, David Butler, Jason Dean, Chris Hamilton, JC Coissy, Matt Griffin
Report | Print
Jul 06, 2023 -

Cronic Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Cronic Nissan

July 01, 2023

The people was very helpful an prompt to fix my problem I will be using and recommend to other Nissan owners More

by MCAUTHEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Presley
Report | Print
Jul 06, 2023 -

Cronic Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Cronic Nissan

July 01, 2023

Cronnic was very polite, service From Madlyn was an awesome experience, I highly recommend her expertise on customer services, I really changed my opinion on taking my car to a dealership. More

by DENNIS FOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn
Report | Print
Jul 04, 2023 -

DENNIS FOWLER responded

Customer service was exceptional, i strongly recommend them

Jul 06, 2023 -

Cronic Nissan responded

We appreciate you for letting others know about your experience, Dennis! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Cronic Nissan

Jul 07, 2023 -

DENNIS FOWLER responded

Well im having the same issue again, hopefully yall will get me straightened out

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