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Cronic Nissan

Griffin, GA

4.5
2,062 Reviews

2624 North Expressway

Griffin, GA

30223

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2,062 Reviews of Cronic Nissan

July 16, 2023

The service department is very accommodating and got my key programmed promptly. The process didn’t take long. More

by mhofer880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Presley, JC Coissy, Matt Griffin
Jul 19, 2023 -

Cronic Nissan responded

Thank you for your kind words. We feel our service department is what makes Cronic Nissan special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Team at Cronic Nissan

July 15, 2023

They have gone back to very good service in the Express area. That is the area I always use so I can tell you that. More

by LRLBARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dean
Jul 19, 2023 -

Cronic Nissan responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Team at Cronic Nissan

July 15, 2023

Took my car right away and it was ready sooner than expected. I had a tune up More

by NOVEMBERNANCY
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall name ...service dept.
Jul 19, 2023 -

Cronic Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Cronic Nissan

July 15, 2023

Paid foo a service and this is the second time I’ve not gotten completed service. More

by OKEEFEDALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Quisenberry
Jul 18, 2023 -

Cronic Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Cronic Nissan

July 13, 2023

Would not return messages. Even after complaining to the GM. The GM did not lift one finger to help my situation. The service department is the poorest service I have ever rec More

by PAMJOY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris in service
Jul 17, 2023 -

Cronic Nissan responded

Thank you for taking the time to share your recent experience at Cronic Nissan. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Team at Cronic Nissan

July 10, 2023

Great staff enable me to find the truck I was looking for the staff knowable and explained everything in details More

by EHJ140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Presley, JC Coissy
Jul 13, 2023 -

Cronic Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Cronic Nissan

July 09, 2023

They were nice to deal with I have known Bryan for a long time from other dealers. He is a great guy. More

by Cookspinestrawinc
Recommend Dealer
Yes
Employees Worked With
Bryan
Jul 12, 2023 -

Cronic Nissan responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Sincerely, The Team at Cronic Nissan

July 09, 2023

Brian (service manager)was very helpful and kept me up to date with everything. Thanks More

by arhosely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 12, 2023 -

Cronic Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Cronic Nissan and our customers. Hope to see you again soon! Sincerely, The Team at Cronic Nissan

July 09, 2023

By far the best that I have ever purchase a car from. They did not waste my time, got me the deal I wanted. More

by charris5594
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hamilton
Jul 12, 2023 -

Cronic Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Team at Cronic Nissan

July 09, 2023

The customer service was great from the moment I arrived the first initial contact throughout the service it was an awesome experience More

by LRF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 12, 2023 -

Cronic Nissan responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Team at Cronic Nissan

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