Cronic Chrysler Dodge Jeep RAM

Comfortable Jeff made sure my visit and experience was a comfortable one. I was nervous about buying a brand new car and he made sure I understood everything and Jeff made sure my visit and experience was a comfortable one. I was nervous about buying a brand new car and he made sure I understood everything and I was happy with my decision. More

Best car transaction ever! Mr. Lewis was very professional! All the paperwork was ready when I got there! I was in/out of the Financial office within 10 minutes. I was given a Mr. Lewis was very professional! All the paperwork was ready when I got there! I was in/out of the Financial office within 10 minutes. I was given a tour of the service shop as well as introduced to the general manager of Chronic. I was literally driving my jeep home within 45 minutes of being there. Will definitely be back there for my next!!!! More

I really had a great experience at Cronic My salesman Jeff Danger was very professional and really listened to my needs and wants. The finance personal was very helpful and also listened to my My salesman Jeff Danger was very professional and really listened to my needs and wants. The finance personal was very helpful and also listened to my needs and wants More

Satisfied Customer I was overall very satisfied with my purchase of our 2015 Ram 2500 from Cronic. The customer service was great and the financial transaction was seam I was overall very satisfied with my purchase of our 2015 Ram 2500 from Cronic. The customer service was great and the financial transaction was seamless. However the service/detailing department could use a little work. The truck was filthy when presented to us upon purchase. It looked like it had just been squirted off with a hose. More

Loyal Customer to a Loyal Dealership Last year my husband and I visited Cronic Chrysler Dodge Jeep RAM. I was not very trusting, having been burned by other dealerships in the past. Last year my husband and I visited Cronic Chrysler Dodge Jeep RAM. I was not very trusting, having been burned by other dealerships in the past. Ritchie Lewis and the team at Cronic made a believer out of me that day, putting my husband in the vehicle he wanted AND putting me in a brand new vehicle that I wanted. This year, with my oldest son growing up, getting ready for college, and needing to begin building credit, we visited Ritchie again. My son drove away with his 2013 Dodge Dart at a very good interest rate AND with an additional 48,000 mile warranty. Again, I am impressed. Ritchie Lewis, Ron Herring, and the Finance manager, James worked hard to make sure we had the vehicle we wanted, at a payment we wanted, and with an interest rate we wanted. Who says you can't have everything you want? I am a customer for life. I'll see you guys next year with son #2 getting ready for college! More

No presure Jason is one of the most helpful sales employees I've seen in a long time. He found the vehicle I was looking for and at the right price. He made the Jason is one of the most helpful sales employees I've seen in a long time. He found the vehicle I was looking for and at the right price. He made the whole process easy. More

Worst service experience EVER!! I had ordered a hitch/wiring harness for my van thru this service department. When I called to make the appointment, the lady said it would take 1 1/2 I had ordered a hitch/wiring harness for my van thru this service department. When I called to make the appointment, the lady said it would take 1 1/2 hr for work to be done.(This is important to me bc I have a toddler). When I dropped van off, their system was down and they were not paying any attention to what I was saying bc instead of installation they wrote recall??? Then called me an hour after my drop off/scheduled apt time and said it wasn't a recall. I advised them that of course I knew that and I had ordered it to be put on. So I asked again, how long would it take to be done, and she said a "couple" of hours. Ok, I went to dealer at 10:15 and sat waiting. In the customer waiting room. Then at 1:20, I asked how much longer? Same lady said I will check and then told me 20 minutes. @0 minutes go by and another lady asked what I was waiting on and she would check on it. Then they proceded to call me around to the side and tell me after I waited all day that they were going to put me in a car because she didn't realize what I was having done(she made apt and called me this morn), and it wouldn't be ready until tomm. AFTER I had sat in waiting room all morning with my toddler!! If it had not already been started, I would have gotten my van and left immediately. I will NEVER, Never, go back or refer this service center to ANYONE!!!!!! More

They were very patient as I dealt with insurance and banks. Gayron did a terrific job. He found the car I wanted, set up the whole deal, gave me a great price, and walked me through the whole process of purchas Gayron did a terrific job. He found the car I wanted, set up the whole deal, gave me a great price, and walked me through the whole process of purchasing my vehicle. More

Excellent From the moment we walked into the dealership we were treated like royalty! The compass is the perfect car to take us into our retirement. From the moment we walked into the dealership we were treated like royalty! The compass is the perfect car to take us into our retirement. More