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Cronic Chrysler Dodge Jeep RAM
Griffin, GA
2,206 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,206 Reviews of Cronic Chrysler Dodge Jeep RAM
September 20, 2018
Service Center The Service was good and fast. The people were very nice and respectful and I would recommend them to anyone looking to purchase a car or has problems The Service was good and fast. The people were very nice and respectful and I would recommend them to anyone looking to purchase a car or has problems with theirs. More
by tammy0313.tm
Verified CustomerEmployees Worked With
dexter golden
September 10, 2018
Very good saleman ship. Very good experience over all. I will recommend this dealership to ever one. I bought a Jeep patriot that I like very much. It had 48k miles on but Very good experience over all. I will recommend this dealership to ever one. I bought a Jeep patriot that I like very much. It had 48k miles on but looks and runs like new. More
by homadd
Employees Worked With
Ritchie Lewis
September 06, 2018
Great sevice The wait wait not long at all and they provided great customer service while checking out. I would definitely recommend someone to Cronic service depa The wait wait not long at all and they provided great customer service while checking out. I would definitely recommend someone to Cronic service department. More
by JazzuJ
Employees Worked With
Jeff Dangar
September 06, 2018
Excellent Service and Sales I always go here when it's time to buy or trade a vehicle. Ritchie Lewis has always been my salesman and has ALWAYS gone above and beyond to ensure we I always go here when it's time to buy or trade a vehicle. Ritchie Lewis has always been my salesman and has ALWAYS gone above and beyond to ensure we leave happy with our new purchase. I would highly recommend this place, and especially Ritchie! He gets me in and out in no time, and with no pressure whatsoever! I have not purchased 2 different vehicles from him, and couldn't be more thrilled with the decision we made! Thanks to Cronic and Ritchie for all that you do!! More
by Abbs
Employees Worked With
Ritchie Lewis
August 09, 2018
Easy transaction Loved working with Desmond, got out of my lease and am now driving my dream car! This is my second time dealing with Cronic and will always go back be Loved working with Desmond, got out of my lease and am now driving my dream car! This is my second time dealing with Cronic and will always go back because of their superb customer service. More
by buzzard8808
Employees Worked With
Desmond Middlebrooks
July 31, 2018
More than what I could have asked for So I came in looking at an older truck (05) that had very few miles on it. At the time I was currently driving an 01 Ranger with 200K miles and me an So I came in looking at an older truck (05) that had very few miles on it. At the time I was currently driving an 01 Ranger with 200K miles and me and my wife needed something with a backseat for future kids. The 05 was already priced very fair and I was lucky enough to come in time to get to test drive and put an offer on it. With just a few minor problems I asked if they could be fixed. Ritchie (best salesman ever) made me a different offer saying that if I bought it "as is" that he would give me an outstanding price. He asked me to throw out a number that I considered outstanding which was $700 off asking price. He countered with $2500 off asking price. Absolutely stunned by the offer I went home with a great truck and I price I still can't believe. All in all, best experience I've ever had at a dealership and I would recommend this dealer and especially this salesman to anyone. Cheers! More
by Firefighter451
Employees Worked With
Ritchie Lewis
July 19, 2018
Hassle free I went in told Ritchie the salesman what I wanted we looked at some vehicles. Found one I really liked bought it. No hassle that’s what I like. I went in told Ritchie the salesman what I wanted we looked at some vehicles. Found one I really liked bought it. No hassle that’s what I like. More
by Patti
Employees Worked With
Debbie Penland, Ritchie Lewis
July 15, 2018
Waste of Time I spoke to & text with the used car manager for 3 days letting him know my interest in a particular car. On second day I told him I was having trouble I spoke to & text with the used car manager for 3 days letting him know my interest in a particular car. On second day I told him I was having trouble finding someone to drive the car back once I purchase. I live over an hour away. I read on the website that they could bring the car to me. I wasn’t given that option. Since I was in a rental I realized I could just drop off the rental and drive the car back. I called manager/salesperson to let him know I was on the way. I arrived 1 hour 12 minutes later. I was taken to his desk where he was with other customers. He acknowledged me but didn’t say have a seat or I’ll be with you... My daughter and I stood at his desk for a few minutes. After feeling very uncomfortable and being a person who does not like to waste time I asked him if we could look at the car while he was with his other customers. He then told me “we have a problem”. He told me the car has been sold. I was upset to say the least. He said someone just bought it. So I was to believe that in the hour 12 minutes it took me to get there they financed someone and they had already left with the car. I was told that all final use cars sells had to go through him so he had to have known the car was gone. I told him I was paying cash for the car. He tried selling me another car that cost $5,000 more. It had less miles and was a year newer but it didn’t have the features nor did the car look as nice. I explained when I first talked to him and on several text that the car was for my soon to be 16 year old daughter. It was her dream car and that she had been working hard for the car. He said for me not to be mad. Huh? I came over an hour away, had to see my daughter with tears in her eyes, and realized I was lied to and I don’t suppose to be mad. Then to try to convince me to get the other car he told me that the car I was interested in, was at the mileage 86,000 where this vw beetle would start having trouble. WOW! I spoke to the new car manager and was told they couldn’t hold the car because people lie and say they coming in all the time. But I shouldn’t be lied to saying a car is there when it wasn’t. If in the time I let the manager know I was on the way someone became interested I think a courtesy call asking me if I was truly on the way or to let me know the car had been sold was in order. I can’t express how upset I was. Then to top it off they brought over another manager after everything was said and done. My daughter and I was just sitting searching for a similar car from a different dealership. I didn’t get why they brought him over to us. He added nothing to situation. My only thought was because we had the same skin color. They did offer to pay $100 for our gas and time. They said they would send a check we will see. More
by Kelly
Employees Worked With
Jeff Dangar
July 11, 2018
Mystery solved Thank you Glenn Betsill for solving the mystery of wind noise I have had for the past 18 months. I appreciate the time you took to ride with me and po Thank you Glenn Betsill for solving the mystery of wind noise I have had for the past 18 months. I appreciate the time you took to ride with me and point out the culprit, now I can deal with knowing it isn't a leaking seal or something that will cause problems later. Service has been great with Cronic Chrysler Dodge Jeep RAM after the first visit. More
by Easyrider
Employees Worked With
Kim Barfield & Glenn Betsill.
July 05, 2018
My first Wrangler!! Thank you Ritchie Lewis and Tom Swygert for making this happen!! Can't wait to start fixing up my wrangler and making it uniquely mine!! Thank you Ritchie Lewis and Tom Swygert for making this happen!! Can't wait to start fixing up my wrangler and making it uniquely mine!! More
by michele0984
Employees Worked With
Ritchie Lewis
