Cronic Chevrolet Buick GMC

Why have I given the rating that I have??????? If you will let me share some "family history" with you first, then will you be able to see exactly why both my wife and I have nothing but positive things will let me share some "family history" with you first, then will you be able to see exactly why both my wife and I have nothing but positive things to say about this dealership. Both my wife and I are "GM brats." My father worked for and retired from GM. Both of my wife's parents worked for Pontiac Motor in Pontiac, Michigan and also retired from there. It seemed to me as a kid that every couple of years we would visit a dealership and pick up a new vehicle. Some of those visits were great and others were horrific. I could tell you the name of a dealership and the city where it was that treated my mother with absolutely no respect whatsoever as we took a bus to pick up our car while my father was working. My mother did not drive so I had to go with her to get the car following some minor repairs to the vehicle. I had never called my father at work before in my entire life. But the disrespect shown to my mother that day compelled me to find a payphone and ring my father. After explaining to him what was going on he assured me that it would be taken care of. Now.....even as a sixteen year old kid I had no idea where my dad was on the totem-pole of General Motors, but I found out that day that he must be doing quite well to have the influence that changed this dealerships attitude immediately toward my mother and I. Someone entered the waiting room and called out my mothers name. Profuse apologies spilled from the lips of this guy toward my stunned mother and myself. All of the sudden she had become the Queen of England and I her son of direct royalty! Whatever she wanted was hers.....and she was told that she now had become their number one priority that morning. It went so far as to them calling me, a sixteen year old kid, "Sir." We went from being treated as "homeless" to living in a penthouse somewhere under the roof of 1600 Pennsylvania Avenue. So why my praise and gratitude to the Cronic family??? My first phone call to Greg and our conversation that night made me feel as if I were direct royalty. His eagerness to "make me happy," (his favorite phrase) was evident from the very beginning through the night we drove off in our new Buick LaCrosse. Everyone, and I mean everyone employed there, well.....they all were kind, sweet, hospitable, and treated me as kin from start to finish. The very night we came to sign all of the paperwork my wife was sick with the flu. Everyone expressed their sympathy for her, constantly asking if she would like something to drink, if she was comfortable sitting in her chair,and sharing genuine concern for her well-being. It was amazing! It was a totally satisfying experience! All who work under the name "Cronic" should be recognized for their extraordinary and outstanding customer service. This is truly the place to purchase a new vehicle from General Motors. Sincerely, Tom and Debby Ballew More

This was my first time buying a car and Kimberly made it VERY enjoyable!! She was so nice and friendly and treated me like she had known me my whole life. I would most defintely recommend Cronic Chevrolet t VERY enjoyable!! She was so nice and friendly and treated me like she had known me my whole life. I would most defintely recommend Cronic Chevrolet to someone looking for a great car buying experience. I will also go back to see Kimberly for my next car purchase. Valando(the finance manager) was also super nice and helpful! More

I have NEVER been treated so royally as I was at Cronic Chevrolet. I went in to look at a new Equinox but never intended to buy that day. I had not been able to "fit" into an Equinox previously because of Chevrolet. I went in to look at a new Equinox but never intended to buy that day. I had not been able to "fit" into an Equinox previously because of my short stature. Salesperson Greg McLarin was so helpful in showing me how to adjust the power seat and steering wheel that we got it exactly right immediately. They made me an unbelievable deal and I drove my new Equinox home that evening. Since I didn't trade in my old car, I had to leave it at the dealership. No problem. Greg drove it to my house within the next few days. He also spent several hours setting up my OnStar account, syncing my iPhone to the car's computer, and showing me how to work the many features on the new Equinox. I would gladly recommend Cronic and send all my friends there to buy or lease a new car. Those folks are terrific! More

I have been looking for a new used car for a while but couldn't find the one I wanted in my price range. I had been to a couple dealerships and sort of dreaded having to work with a salesman and finance couldn't find the one I wanted in my price range. I had been to a couple dealerships and sort of dreaded having to work with a salesman and finance managers. This was definitely the best experience of all the dealerships I went to. Everyone was very kind and honest with me. They were flexible on price and worked with me till we got it down to a price that was in my range. I was very pleased with the service provided to me, especially my salesman, Mike Tompkins, he was very patient and determined to sell the car to me at a price I was willing to pay. Very pleased. Would definitely recommend this dealership. More

Sam and Bobby expressed excellent customer service. They made me feel comfortable purchasing my avalanche. Sam was down to earth, personal, and very nice. Bobby was very professional, understanding, and nic made me feel comfortable purchasing my avalanche. Sam was down to earth, personal, and very nice. Bobby was very professional, understanding, and nice as well. I will definitely consider purchasing another vehicle from Cronic Chevrolet. I will also recommend them to others. More

CRONIC CHEVROLET IS AWESOME!!! I purchased a vehicle there July 17th and I had the BEST TIME there!!! KIMBERLEY GARCIA is so FANTASTIC!! It appears that I was her FIRST CUSTOMER ON HER FIRST DAY and she there July 17th and I had the BEST TIME there!!! KIMBERLEY GARCIA is so FANTASTIC!! It appears that I was her FIRST CUSTOMER ON HER FIRST DAY and she did a FABULOUS JOB!!! She was very knowledgable about the vehicle I was purchasing and she answered every question that I had....I am DEFINITELY recommending CRONIC CHEVROLET and KIM to everyone I know that is looking to buy a car. After the treatment I received, I don't look at Kim as a Salesperson...SHE IS NOW FAMILY!!! More

I have used Cronic for my past two car trade ins. They always have great service and great prices! They can't be beat. They will work with you to always get you a great deal. I will continue to use them f always have great service and great prices! They can't be beat. They will work with you to always get you a great deal. I will continue to use them for all my car needs. More

My experience at Cronic GMC was terrific. I came in with a budget that I had to stick with and James worked with me honestly and openly. As my first time buying a car, he was genuinely helpful and made the a budget that I had to stick with and James worked with me honestly and openly. As my first time buying a car, he was genuinely helpful and made the process very simple and fun. The other employees I met up there were very nice as well. What I liked most was that they did not pressure me into doing anything. I'll definitely recommend this dealership to my friends and family. More

In the past couple of years, I have bought several cars from Cronic, both new and used, and have been happy and satisfied with the experience each time. Last month, I traded in a Cadillac for an Equinox. A from Cronic, both new and used, and have been happy and satisfied with the experience each time. Last month, I traded in a Cadillac for an Equinox. Along with a fair trade-in value, I got a deal that compelled me to buy the new one. It drives well, is comfortable and is equipped with modern features and technology like a rear backing screen, bluetooth, remote ignition, etc. I was picky about the exterior and interior colors and the Cronic staff quickly found me exactly what I wanted at another dealer. I'm glad I got the new car and am enjoying driving it. Earlier this year, I bought a used Kia from Cronic for a 16-year-old. The staff helped steer us toward choices with high safety ratings while working within our budget to accommodate adding a new driver. Again, it was a pleasure to deal with each of the staff members who assisted us. Also, we use Cronic's service department for our regular service needs. I highly recommend Cronic. I've found excellent customer service and satisfaction at Cronic. More