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Cronic Chevrolet Buick GMC

Griffin, GA

4.8
594 Reviews

2676 N Expy

Griffin, GA

30223

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594 Reviews of Cronic Chevrolet Buick GMC

April 28, 2013

From the time I walked on the lot I was greeted with sincere warmth. Sam was supportive, informative, pleasant but never pushy. He listened to what I needed and made it happen instead of trying to "ta More

by LexyRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Miller & John Betts
April 21, 2013

I WANTED A CERTAIN CAR. A WHITE DIAMOND SUBURBAN. THEY WENT TO GREAT LENGTHS TO FIND ME ONE. THEY WENT ALL THE WAY DOWN TO SOUTH GEORGIA TO GET THE CAR I WANTED AND THAT MADE ME HAPPY HAPPY HAPPY! THEY More

by tracykimbrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Garcia and John Betts
April 14, 2013

This was a pleasant experience because the dealership had not only multiple options of the particular vehicle we were looking for by multiple options of similar vehicles in its class. We ended up purchasing More

by kevinbbarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Lewis
April 10, 2013

My wife and I came into the dealership looking for a vehicle to fit our family, Rick was an awesome salesman, he greeted us with enthusiasm and shot straight with us, we liked him very much and would pr More

by Spann827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mathena
March 27, 2013

Chronic Chevrolet is a very respected, professional and reputable business in Spalding County. I highly recommend them! The customer service was excellent and the staff treated me like family. They answere More

by C3leste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Howell
March 20, 2013

I recently purchased a 2013 Chevrolet Cruze from Cronic. Mr. James Mills did an outstanding job of presenting information. I was allowed to test drive, ask questions and look at different vehicles before I More

by rethabrown4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mills
January 04, 2013

Kimberly and everyone at Cronic made this the best experience I ever had buying a vehicle. I recommend Cronic Cheverlet to anyone looking to purchase a new car. They are the BEST!!! More

by Handbook1
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
December 30, 2012

Why have I given the rating that I have??????? If you will let me share some "family history" with you first, then will you be able to see exactly why both my wife and I have nothing but positive things More

by Tomballew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory McClarin and Kenny Dewberry
December 18, 2012

This was my first time buying a car and Kimberly made it VERY enjoyable!! She was so nice and friendly and treated me like she had known me my whole life. I would most defintely recommend Cronic Chevrolet t More

by abbyamartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Garcia
November 11, 2012

I bought a 2012 Chevrolet Impala from Chronic Chevrolet in February 2012. I am a 67 year old man and have been a Chevy driver all of my life. Over the years, I have purchased more than 20 new Chevrolet v More

by JamesM.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager and Service Writers
Dec 06, 2012 -

Cronic Chevrolet Buick GMC responded

Cronic Chevrolet Buick GMC participates in the DealerRater Certified Dealer Program. We have always been committed to providing outstanding customer service. This was a pledge made when J. A. Cronic founded the dealership in 1975 and it is still our guiding principle today. Based on your DealerRater review, that is not the experience you had when you brought your vehicle in for service. That is very disappointing to me, to our service Manager Charles Koehler, and to the technicians who worked with you in an effort to solve your problem. Please know that we want to ensure your complete satisfaction. We think that we have worked with you and we are still ready to do so now. However, Charles has contacted you on a regular basis and he has requested you bring the car back to our service department so that we can determine what needs to be done and if there needs to be involvement from Chevrolet. You have not brought your vehicle in when you said you would and we are unable to do anything without having acces to the vehicle. We want to correct whatever problem exists, for we have had a good relationship with you in the past and we want that to continue. I am looking forward to talking with you soon so we can rectify this situation. Sincerely, Wanda Cronic Howell, Dealer