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Cronic Chevrolet Buick GMC
Griffin, GA
594 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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594 Reviews of Cronic Chevrolet Buick GMC
January 22, 2017
Renewed faith in the chronic dealerships After a very bad experience that prompted a very bad review by me, I want to state that Tom and Greg and Mrs Wanda have renewed my faith in the Chroni After a very bad experience that prompted a very bad review by me, I want to state that Tom and Greg and Mrs Wanda have renewed my faith in the Chronic name. I have to say that they made good on a bad situation and turned me around. I want to thank them for doing what needed to be done and taking that extra step to do the right thing. I will continue to buy from Chronic because they do what they say there going to do. I am a happy consumer and will recommend this dealership to anyone looking to buy a car or truck. Thanks again for making me a believer once again. More
by Dr D
Employees Worked With
Tom, Greg, Mrs Wanda
Helpful August 25, 2016
Great place !!! We have been trying to find a good reliable car for our family and Tony Deerman was the best person for us, he got us in a car no problem we will be g We have been trying to find a good reliable car for our family and Tony Deerman was the best person for us, he got us in a car no problem we will be going back in the future. More
by JasonGolden
Employees Worked With
Tony Deerman
August 19, 2016
Great Customer care service We were on vacation and heading to Florida and our ABS brakes went out, I looked on my GPS and this dealership came up as the closest to us. It was We were on vacation and heading to Florida and our ABS brakes went out, I looked on my GPS and this dealership came up as the closest to us. It was on a Saturday around 1130 and they asked how soon we could get there and got is in right away. They offered us refreshment/ lunch and got us back on the road in no time. It made the rest of our vacation less stressful. Awesome customer service, very friendly and completed in reasonable amount of time. Thank you! Tim and Sherri Valentine More
by Sherri2153
Employees Worked With
Service manager
August 19, 2016
Service at my convenience I bought a new 2016 Enclave and had some vibration in the steering wheel after two weeks of ownership. I was starting a new year in teaching and just I bought a new 2016 Enclave and had some vibration in the steering wheel after two weeks of ownership. I was starting a new year in teaching and just could not take off to get the problem addressed during business hours. Cronic Buick sent a driver to pick up the car and take it to their location, and they had it back to me by the agreed upon time same day. They rotated and balanced the tires, and now vibration is gone. They also "reflashed" the Intellilink that formerly did not recognize my phone, and now I can use the Bluetooth. This is an example of excellent customer service. More
by DoctorT
Employees Worked With
Ricky, James Mills, Charles Koehler
July 16, 2016
New Buick, Yayyy! I just purchased a brand new 2015 Buick LaCrosse that I love! I traded in a Chevrolet Malibu that I also loved as well, but it was time for a new ride I just purchased a brand new 2015 Buick LaCrosse that I love! I traded in a Chevrolet Malibu that I also loved as well, but it was time for a new ride. Fortunately they understood that my time is valuable because they got me in my new car in great timing and proceeded on with the rest of my day. For a professional and great car buying experience I'd say go to Cronic Chevrolet Buick GMC! More
by LoyalCustomer01
Employees Worked With
Sam, Jimmy Creath, and Shanna Dover
June 17, 2016
Quick and easy Julian was great! He always takes extra time to address my concerns and returns my vehicle promptly in better shape than when I dropped it off!! High Julian was great! He always takes extra time to address my concerns and returns my vehicle promptly in better shape than when I dropped it off!! Highly recommend Julian@Cronic Chevy!!! More
by Davisgang4
Employees Worked With
Julian
June 13, 2016
Above and beyond I took my car in for a recall repair. They went above and beyond and fixed my broken key fob and put a battery in it. And they didn't charge me anythi I took my car in for a recall repair. They went above and beyond and fixed my broken key fob and put a battery in it. And they didn't charge me anything. They were professional and friendly. I recommend. More
by Becca58
Employees Worked With
Julian Harmon
April 30, 2015
Service Department can't be bothered with recalls I purchased a 2008 Pontiac G6 new from this dealership several years ago. In the past 18 months, I have received 6 recalls on this vehicle. I called t I purchased a 2008 Pontiac G6 new from this dealership several years ago. In the past 18 months, I have received 6 recalls on this vehicle. I called the service department at Cronic in September 2014 to schedule the repairs, and they informed me that they did not have the parts yet, and to wait approximately one month to schedule the appointment. In November, I went online and scheduled an appointment. The website said they would confirm the appointment by phone, but I never received a phone call. I called the day before the appointment to verify, and they had no record of my appointment. They stated they didn't know that you could schedule appointments online. (?) They questioned the purpose of the appointment, and when told it was for recalls, they connected me to one of the technicians in the service department. He stated (very rudely) that the recalls were recent and they didn't have the parts yet. When I explained I received recall notices 6 months earlier, he took my name and number and stated he would look into it and call me back. That was 5 months ago, and I'm not surprised that I haven't received a call yet. More
by dissatisfied
Employees Worked With
Service Department
November 17, 2014
Oustanding Experience that I won't forget about!! The best experience with James Mills and the sales manager Bobby. They went out of their way to go to Florida and get me the car I wanted. It was a be The best experience with James Mills and the sales manager Bobby. They went out of their way to go to Florida and get me the car I wanted. It was a better price at Cronic with half the miles. I could have gone down the street to Speedway Ford and got the car I wanted but I didn't because they were determined to earn my business. They put me in a 2013 Ford Edge limited for over 2 weeks while I waited to get my car in from Florida. I wouldn't want to go anywhere else this wasn't the first time buying from them and certainly won't be the last!!! More
by Kristina McElroy
Employees Worked With
James & Bobby
April 11, 2014
VERY SATISFIED CUSTOMER!! 2011 CHEVY CRUZE AWESOME I WENT IN WANTING TO BUY A CASH CAR THINKING I COULDN'T GET INTO ANYTHING ELSE... AND COLBY LEWIS WAS OUR SALESMAN HE WAS AWESOME AND GOT US INTO A CA I WENT IN WANTING TO BUY A CASH CAR THINKING I COULDN'T GET INTO ANYTHING ELSE... AND COLBY LEWIS WAS OUR SALESMAN HE WAS AWESOME AND GOT US INTO A CAR THAT STILL HAD THE MANUFACTURERS WARRANTY ON IT.... AWESOME EXPERIENCE BOBBY BRIDGES (USED CAR MANAGER) WAS GREAT AS WELL, HE DID EVERYTHING HE COULD TO LOWER OUR PAYMENTS AND INTEREST RATE AND GIVE US SOMETHING WE COULD HANDLE AND NOT BE OVER OUR HEAD... THE ENTIRE SALES TEAM WERE GREAT COLBY LEWIS, RICK MATHENA, BRENT CAMPBELL THEY WERE ALL VERY FRIENDLY AND IF YOU WANT A SMALL TOWN DEALERSHIP THAT WAS AND IS OUT FOR ONE THING CUSTOMER SATISFACTION THEN GO TO CRONIC CHEVROLET AND ASK FOR COLBY LEWIS AND TELL HIM PAIGE AND HENRY SENT YOU.... HE IS A UPSTANDING GUY AND WILL GO ABOVE AND BEYOND TO DO EVERYTHING HE CAN TO GET YOU INTO A VEHICLE THATS RIGHT FOR YOU AND YOUR FAMILY.... AND I MUST ALSO MENTION THE DETAIL GUY MADE MY CAR LOOK LIKE IT HAD JUST BEEN DRIVEN OUT OF THE SHOWROOM VERY CLEAN AND WELL WORTH THE WAIT I AM SORRY BUT I DO NOT KNOW HIS NAME BUT THANK YOU SO MUCH!! ALSO TO MRS. WANDA AND HER HUSBAND YOU HAVE GOT SOME REALLY GOOD GUYS WORKING FOR YOU AND THEY MADE US FEEL LIKE FAMILY.... ARNANDO THE FINANCE MANAGER WAS GREAT AS WELL... I WILL NEVER BUY ANOTHER CAR FROM ANYONE ELSE EXCEPT CRONIC IN GRIFFIN GA.... I WILL SEND ALL MY FRIENDS AND FAMILY TO CRONIC AND WILL BE A CUSTOMER FOR LIFE!!! THANKS TO YOU ALL AT CRONIC CHEVROLET FOR MAKING THIS CAR BUYING EXPERIENCE VERY MEMORABLE..... GOD BLESS YOU ALL AND THANKS FOR YOUR TIME AND PATIENCE.... PAIGE AND HENRY TRUJILLO More
by rylan01052013
Employees Worked With
COLBY LEWIS, RICK MATHENA (SALESMEN) BOBBY BRIDGES (USED CAR MANAGER), MRS. WANDA CRONIC
