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Cronic Chevrolet Buick GMC
Griffin, GA
597 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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597 Reviews of Cronic Chevrolet Buick GMC
July 11, 2017
Great experience Greg and Tom were wonderful and easy to work with. They did not keep us waiting forever to give us the pricing for the Acadia and to look at our trad Greg and Tom were wonderful and easy to work with. They did not keep us waiting forever to give us the pricing for the Acadia and to look at our trade in vehicle. More
by C and C
Employees Worked With
Greg McClaren, sales and Tom manager
May 31, 2017
Great service, great salesperson. I was kinda skeptical when I first arrived, but after arriving to the dealership no overwhelming amount of sales personnel swarming your vehicle. One I was kinda skeptical when I first arrived, but after arriving to the dealership no overwhelming amount of sales personnel swarming your vehicle. One guy welcomed you and asked who you were looking for. Sam Miller is a great individual to work with. He lets you talk and explain exactly what you are looking for. I highly recommend not only Sam Miller but Cronic Chevrolet team is awesome. More
by Michael Leon Herndon II
Employees Worked With
Sam Miller
February 01, 2017
Terrible service agent who thinks women are idiots. My engine had to be replaced because the pretended to change my oil. Had in computer that my last oil change was 6 months ago when it was really 3mont My engine had to be replaced because the pretended to change my oil. Had in computer that my last oil change was 6 months ago when it was really 3months ago. So what did they do with the money? GM assisted me with the cost of my engine. Picked my car up after nearly $9000.oo engine replacement. The very same night my check engine light came on. Now they tell me that my vehicle needs both catylic converters with the price of just the parts being over $1200.oo/NOT INCLUDING LABOR. Julian thinks women are stupid and they know nothing about cars and they try to take advantage of women. Mr Charles was helpful from the beginning but he knows that the diagnostics weren't done as GM instructed before they replaced my engine or they would have known that the catylic converters needed to be replaced. They're just tryin to recoup some of the money that GM paid to assist me. I will never,ever use Cronic Chevrolet in Griffin GA again!!! More
by Very very disappointed
Employees Worked With
Julian and Mr. Charles (service dept. mgr.&supervisor.
January 22, 2017
Renewed faith in the chronic dealerships After a very bad experience that prompted a very bad review by me, I want to state that Tom and Greg and Mrs Wanda have renewed my faith in the Chroni After a very bad experience that prompted a very bad review by me, I want to state that Tom and Greg and Mrs Wanda have renewed my faith in the Chronic name. I have to say that they made good on a bad situation and turned me around. I want to thank them for doing what needed to be done and taking that extra step to do the right thing. I will continue to buy from Chronic because they do what they say there going to do. I am a happy consumer and will recommend this dealership to anyone looking to buy a car or truck. Thanks again for making me a believer once again. More
by Dr D
Employees Worked With
Tom, Greg, Mrs Wanda
August 25, 2016
Great place !!! We have been trying to find a good reliable car for our family and Tony Deerman was the best person for us, he got us in a car no problem we will be g We have been trying to find a good reliable car for our family and Tony Deerman was the best person for us, he got us in a car no problem we will be going back in the future. More
by JasonGolden
Employees Worked With
Tony Deerman
August 19, 2016
Great Customer care service We were on vacation and heading to Florida and our ABS brakes went out, I looked on my GPS and this dealership came up as the closest to us. It was We were on vacation and heading to Florida and our ABS brakes went out, I looked on my GPS and this dealership came up as the closest to us. It was on a Saturday around 1130 and they asked how soon we could get there and got is in right away. They offered us refreshment/ lunch and got us back on the road in no time. It made the rest of our vacation less stressful. Awesome customer service, very friendly and completed in reasonable amount of time. Thank you! Tim and Sherri Valentine More
by Sherri2153
Employees Worked With
Service manager
August 19, 2016
Service at my convenience I bought a new 2016 Enclave and had some vibration in the steering wheel after two weeks of ownership. I was starting a new year in teaching and just I bought a new 2016 Enclave and had some vibration in the steering wheel after two weeks of ownership. I was starting a new year in teaching and just could not take off to get the problem addressed during business hours. Cronic Buick sent a driver to pick up the car and take it to their location, and they had it back to me by the agreed upon time same day. They rotated and balanced the tires, and now vibration is gone. They also "reflashed" the Intellilink that formerly did not recognize my phone, and now I can use the Bluetooth. This is an example of excellent customer service. More
by DoctorT
Employees Worked With
Ricky, James Mills, Charles Koehler
July 16, 2016
New Buick, Yayyy! I just purchased a brand new 2015 Buick LaCrosse that I love! I traded in a Chevrolet Malibu that I also loved as well, but it was time for a new ride I just purchased a brand new 2015 Buick LaCrosse that I love! I traded in a Chevrolet Malibu that I also loved as well, but it was time for a new ride. Fortunately they understood that my time is valuable because they got me in my new car in great timing and proceeded on with the rest of my day. For a professional and great car buying experience I'd say go to Cronic Chevrolet Buick GMC! More
by LoyalCustomer01
Employees Worked With
Sam, Jimmy Creath, and Shanna Dover
June 17, 2016
Quick and easy Julian was great! He always takes extra time to address my concerns and returns my vehicle promptly in better shape than when I dropped it off!! High Julian was great! He always takes extra time to address my concerns and returns my vehicle promptly in better shape than when I dropped it off!! Highly recommend Julian@Cronic Chevy!!! More
by Davisgang4
Employees Worked With
Julian
June 13, 2016
Above and beyond I took my car in for a recall repair. They went above and beyond and fixed my broken key fob and put a battery in it. And they didn't charge me anythi I took my car in for a recall repair. They went above and beyond and fixed my broken key fob and put a battery in it. And they didn't charge me anything. They were professional and friendly. I recommend. More
by Becca58
Employees Worked With
Julian Harmon
