Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Excellent service for my annual inspection. On time for the appointment with no waiting. Friendly and courteous staff. Comfortable waiting area. Great location right across from Lowes so I coul On time for the appointment with no waiting. Friendly and courteous staff. Comfortable waiting area. Great location right across from Lowes so I could take care of a shopping errand during my appointment! More

I called into Criswell Dodge to get a break down of the service that was done on our government vehicle.. I literally got transferred and put in hold a total of six times. I spoke to several different peop service that was done on our government vehicle.. I literally got transferred and put in hold a total of six times. I spoke to several different people that really seemed to not know anything about my imvoice. My advice to you, your employees and company is get your act straight, before you build a bad reputation and go out of business. Learn what customer service is and the how to productively address a customer concern. More

Marco did an amazing job. As a first time having car there I will be back again. As a first time having car there I will be back again. More

I had Great Service Thanks I look forward to the next time So have a Great Day time So have a Great Day More

As a new customer, they provided excellent customer service, very knowledgeable and helpful. I would recommend them to everyone. service, very knowledgeable and helpful. I would recommend them to everyone. More

It was recall work, they got the parts and installed them the same day. The service department was told that the parts were out of stock, they called the parts depot and found the parts, they were shipped ov the same day. The service department was told that the parts were out of stock, they called the parts depot and found the parts, they were shipped overnight and installed the same day. More

Accurate assessment of problem and rapid repair. Also, very comfortable waiting area and helpful and knowledgeable staff. Also, very comfortable waiting area and helpful and knowledgeable staff. More

Absolutely above and beyond anything I expected from any dealership. Staff was warm, welcoming, knowledgeable. Excellent communication and follow up. Criswell has truly set the bar and I believe they are se dealership. Staff was warm, welcoming, knowledgeable. Excellent communication and follow up. Criswell has truly set the bar and I believe they are second to none. I bought a quality used vehicle for a good price. My salesman, Seth, was a pleasure to work with! It was a smooth transaction at no time did I feel pressured or belittled as you sometimes do when working with a sales person. Not only did they without hesitation; solve the one small issue we found, they went above and beyond to make sure we were completely satisfied and not inconvenienced with our windshield replacement or while my Cilajet finish was applied. Which by the way is AMAZING! I drove down the road to have a late lunch on our way home and literally a man walked all around my truck marveling at its shine! I will be bragging on Criswell's service and recommend them for many years to come. Highly recommend! I don't see an option to rate my finance person but he was just as easy to work with and helpful as my salesman was. From my first phone call to keys in hand, I can't praise this company enough to do them justice. More