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Criswell Chrysler Dodge Jeep Ram of Woodstock
Woodstock, VA
577 Reviews
If you’re in the market for a new car, truck, or SUV in the Woodstock region, make the short drive to Criswell Auto for the best-quality selection, prices, and customer service around. We stock all the latest models in the most popular colors to ensure that you’ll find the new car you have been looking for. Look at our inventory and let us know which vehicle you're interested in or calling us at 888-672-7559. If you are not sure which model best suits your needs, our dealership team in Woodstock, VA can help you choose. Your time is precious, so we've made it simple for you to apply for Ford or CDJR financing, get an estimate on your trade-in, and check the most recent factory incentives and lease options- all right on our website. Simply put, we are here to make it as easy as possible for you to drive home in a new vehicle from our Criswell Auto locations in Woodstock. Visit our Woodstock Ford dealership and Woodstock Jeep dealership today to test drive the perfect new vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 577 reviews
April 19, 2025
Excellent service for my annual inspection. On time for the appointment with no waiting. Friendly and courteous staff. Comfortable waiting area. Great location right across from Lowes so I coul On time for the appointment with no waiting. Friendly and courteous staff. Comfortable waiting area. Great location right across from Lowes so I could take care of a shopping errand during my appointment! More
by randylaurafogle
Verified CustomerEmployees Worked With
I don’t remember
April 19, 2025
I called into Criswell Dodge to get a break down of the service that was done on our government vehicle.. I literally got transferred and put in hold a total of six times. I spoke to several different peop service that was done on our government vehicle.. I literally got transferred and put in hold a total of six times. I spoke to several different people that really seemed to not know anything about my imvoice. My advice to you, your employees and company is get your act straight, before you build a bad reputation and go out of business. Learn what customer service is and the how to productively address a customer concern. More
by Jweaver
Employees Worked With
Don't know
April 15, 2025
Marco did an amazing job. As a first time having car there I will be back again. As a first time having car there I will be back again. More
by sstbrown
Employees Worked With
April 14, 2025
I had Great Service Thanks I look forward to the next time So have a Great Day time So have a Great Day More
by johnandjanerhodes
April 13, 2025
Seamless transaction, fair and good communication. Quick and transparent sale process. Overall was good experience. Quick and transparent sale process. Overall was good experience. More
by zmitchell5894
Employees Worked With
April 02, 2025
As a new customer, they provided excellent customer service, very knowledgeable and helpful. I would recommend them to everyone. service, very knowledgeable and helpful. I would recommend them to everyone. More
by OFFMAN4
March 30, 2025
It was recall work, they got the parts and installed them the same day. The service department was told that the parts were out of stock, they called the parts depot and found the parts, they were shipped ov the same day. The service department was told that the parts were out of stock, they called the parts depot and found the parts, they were shipped overnight and installed the same day. More
by Big Horse Trailer
March 23, 2025
Took 2 days to complete, $4,000 +/-, for a 100,000 mile service, car had set outside for hours before we were told it was ready for pickup service, car had set outside for hours before we were told it was ready for pickup More
by apprasbm
Employees Worked With
March 23, 2025
Absolutely above and beyond anything I expected from any dealership. Staff was warm, welcoming, knowledgeable. Excellent communication and follow up. Criswell has truly set the bar and I believe they are se dealership. Staff was warm, welcoming, knowledgeable. Excellent communication and follow up. Criswell has truly set the bar and I believe they are second to none. I bought a quality used vehicle for a good price. My salesman, Seth, was a pleasure to work with! It was a smooth transaction at no time did I feel pressured or belittled as you sometimes do when working with a sales person. Not only did they without hesitation; solve the one small issue we found, they went above and beyond to make sure we were completely satisfied and not inconvenienced with our windshield replacement or while my Cilajet finish was applied. Which by the way is AMAZING! I drove down the road to have a late lunch on our way home and literally a man walked all around my truck marveling at its shine! I will be bragging on Criswell's service and recommend them for many years to come. Highly recommend! I don't see an option to rate my finance person but he was just as easy to work with and helpful as my salesman was. From my first phone call to keys in hand, I can't praise this company enough to do them justice. More
by dsjudy09
