185 Reviews of Criswell Chevrolet - Service Center
I went to Criswell Chevrolet about two weeks ago to have my oil changed and a cabin filter replaced on my 2020 Corvette Stingray. I purchased this car at Criswell Chevrolet and have had consistently o have my oil changed and a cabin filter replaced on my 2020 Corvette Stingray. I purchased this car at Criswell Chevrolet and have had consistently outstanding support from their staff. My on my most recent visit, I was promptly scheduled by my excellent Service Advisor, Dina B., and upon arriving was courteously greeted by her and provided an estimated time for my car to be returned. The car was returned to me right on time (if not a little bit early) with all services performed as requested. While I was waiting for my car, I was able to enjoy a cup of coffee and sit comfortably in the well appointed waiting room with full Internet connectivity. Conveniently, while I waited, I was also able to chat for a few minutes with my Corvette salesperson and nationally recognized Corvette expert and leading salesman, Mike Furman - which is always a pleasure. It is difficult for me to overstate how comforting it is to have a staff which clearly seems dedicated to supporting their customers as well as possible at all times. I would not hesitate to recommend the Criswell team to anyone interested in purchasing a car or truck. I fully expect my next vehicle to be purchased there even though I travel to Gaithersburg, Maryland from Northern Virginia. More
Kyle was a paragon of service. I really appreciated Kyle's courteousness, attentiveness, and attention to detail. I look forward to having Kyle as a service consultant. I look f I really appreciated Kyle's courteousness, attentiveness, and attention to detail. I look forward to having Kyle as a service consultant. I look forward to working with him in the future. More
Customer service was wonderful! Service representative listened and explained things when I didn’t understand. Will be sure to come back. Service representative listened and explained things when I didn’t understand. Will be sure to come back. More
Service advisor and more importantly the service technician were able to isolate and diagnose the AC electronic control module on my 12 year old GMC Acadia. technician were able to isolate and diagnose the AC electronic control module on my 12 year old GMC Acadia. More
Always have had good service and communication with this dealership and their staff for over the last 10.years. dealership and their staff for over the last 10.years. More
MATTHEW Tate was amazing. He helped me navigate my insurance after hitting a deer. He was very knowledgeable and patient with me, explaining the process and the possible addit He helped me navigate my insurance after hitting a deer. He was very knowledgeable and patient with me, explaining the process and the possible additional costs and managed to get everything together in less than 2 weeks I had my truck back. Matt worked with my insurance and the dealership and the parts and got my truck back as good as now. Thank you so much Matt. More
Criswell Chevrolet in MD really puts the customer first - they have been very helpful and honest. they have been very helpful and honest. More