Criswell Chevrolet of Thurmont

Justin is an amazing individual and has a very good understanding of personal interactions as well as the ins and outs of the sale process. My husband and I will no longer be using Buchanan so we shoul understanding of personal interactions as well as the ins and outs of the sale process. My husband and I will no longer be using Buchanan so we should be joining the Criswell family soon! More

Justin was great! Very personable and made the car buying experience a breeze! Would definitely recommend Criswell in Thurmont! Very personable and made the car buying experience a breeze! Would definitely recommend Criswell in Thurmont! More

Justin was a great guy to buy a vehicle off of. I would recommend him to anyone looking for to buy a vehicle from Criswell. I would recommend him to anyone looking for to buy a vehicle from Criswell. More

Justin was super easy to work with and made out deal a breeze. This was the shortest time I have ver been in a dealership. Will definitely deal with Criswell and Justin again breeze. This was the shortest time I have ver been in a dealership. Will definitely deal with Criswell and Justin again More

Worked hard to meet the requirements to purchase the vehicle. A pleasure to work with. vehicle. A pleasure to work with. More

My car buying experience was great! Justin and Eric worked with us and made sure that we were taking care of. Very helpful, kinda hearted, and professional. Buy a car had also been a n Justin and Eric worked with us and made sure that we were taking care of. Very helpful, kinda hearted, and professional. Buy a car had also been a nightmare of mine until today. I will now also go to Justin for all my car buying needs. I would recommend Criswell Thurmont dealership , sales person Justin, and financier Eric for all your car buying needs. 100% satisfaction from my experience with them! More

I was very dissatisfied with the sales process. There were three things that bothered me. $700 in extras were added on to the prices that weren't listed online. They attempted to charge me licen There were three things that bothered me. $700 in extras were added on to the prices that weren't listed online. They attempted to charge me licenses fees which were $310 more than title, tag transfer and security interest filing. They charged sales taxes on the MSRP of the vehicle and then had a sneaky line item called trade-in plus tax credit. That simply devalues your trade by 6%. They continued to say these numbers will be adjusted in the back but then wanted me to sign for a bottom-line price. It is sad. I asked to speak to Good Deal Dougie but apparently, he was unavailable. I walked out. I hope others are not fooled by these tactics and overpay. Just got a call from Mike The sales manager and when I explained my concerns to him, he accused me of defaming him and told me that I was just mad because I didn't like the way he wrote down the numbers. Be careful if you shop here there was no acknowledgement of the concerns I had and if you leave an honest review you'll get a threatening phone call. More

Curt went above and beyond during the pandemic. It took a while but he delivered. It took a while but he delivered. More

Justin was BEYOND helpful through our entire car buying experience. I fully believe it wouldn’t have gone as smoothly as it did without his help and knowledge! experience. I fully believe it wouldn’t have gone as smoothly as it did without his help and knowledge! More

Very easy to work with. Comfortable situation. Very clean. It was nice having coffee. Justin just made it easy so thank you. Comfortable situation. Very clean. It was nice having coffee. Justin just made it easy so thank you. More