Criswell Chevrolet of Thurmont

2014 Chevy Cruze Pretty easy sell. Decided on a Cruze after looking at other vehicles (Focus, Forte, Elantra). Although this dealer is in the middle of constructing Pretty easy sell. Decided on a Cruze after looking at other vehicles (Focus, Forte, Elantra). Although this dealer is in the middle of constructing a new showroom and office area, business keeps on going. Criswell has a good reputation for their customer service and I hope they bring a second make to their Thurmont location. More

Purchased a new truck Clay Kennedy was my sales associate. He was knowledgeable and very personable. He was very helpful. I know pretty much what I was looking for and he m Clay Kennedy was my sales associate. He was knowledgeable and very personable. He was very helpful. I know pretty much what I was looking for and he made the purchasing process smooth and easy. More

Very Happy! I worked with Ken Lamb to purchase a new 2016 Silverado LT. Ken and Rob were both extremely helpful taking time to answer all my questions about optio I worked with Ken Lamb to purchase a new 2016 Silverado LT. Ken and Rob were both extremely helpful taking time to answer all my questions about options and financing. It was one of the easiest auto purchases I've ever made!! More

Great professional service. Honest and trustworthy! I just purchased a new Chevrolet Silverado from Thurmont Criswell. I live in Fairfax VA so driving to Thurmont was quite a drive but well worth the e I just purchased a new Chevrolet Silverado from Thurmont Criswell. I live in Fairfax VA so driving to Thurmont was quite a drive but well worth the effort. I had contacted all of the Chevrolet dealers in the DC metropolitan area and was disappointed by almost all. Constantly changing agreed prices, vehicles no longer available, just very poor business practices. All was different with Thurmont Criswell. I worked with Ken Lamb who was honest and straight forward through the entire process. Ken worked with me to find the right vehicle, was honest and straight with me on which discounts were available and applicable (and Thurmont was the only dealership that did so, everyone else would quote a price and then later inform me of price increases because of discounts that weren't applicable to me. Not so with Thurmont Criswell. Ken worked all of that at the beginning so I knew total price at the beginning not at the end of the process as the others did.). Overall really a great experience. From the onset treated honestly and courteously. I can recommend Thurmont Criswell and Ken Lamb without hesitation. Great customer service, great dealership! More

Good experience Had a good experience purchasing our 2016 Chevy Volt from Criswell of Thurmont . Got a good deal and everyone was helpful and friendly, especially Cl Had a good experience purchasing our 2016 Chevy Volt from Criswell of Thurmont . Got a good deal and everyone was helpful and friendly, especially Clayton Kennedy. More

Outstanding! Very helpful and courteous. Everybody made the experience, our first, very enjoyable and easy. When it's time for the next vehicle, we will definitely Very helpful and courteous. Everybody made the experience, our first, very enjoyable and easy. When it's time for the next vehicle, we will definitely return to Criswell in Thurmont. Thank you so much. More

Doug/Ken/Jesse - The Trifecta of Great Customer Service I just bought a 2011 Jeep Wrangler Sahara from Criswell Chevy of Thurmont and had absolutely the BEST experience! I was in and out in a reasonable amo I just bought a 2011 Jeep Wrangler Sahara from Criswell Chevy of Thurmont and had absolutely the BEST experience! I was in and out in a reasonable amount of time, was able to trade in my own car same-day AND they took extra time and worked with me to find a rate that was affordable. They've been super responsive and helpful with any questions that I've had and I am looking forward to purchasing other cars from this location in the future! I do not live close (it's an hour drive), but I will happily make a trip. More

Jacks Tahoe I had a Tahoe selected and on "Hold" in a dealership which was very helpful, yet I was not excited with my selection. It was suggested that I visit C I had a Tahoe selected and on "Hold" in a dealership which was very helpful, yet I was not excited with my selection. It was suggested that I visit Criswell Auto in Thurmont; not too far from north of Frederick. As I arrived, I was hesitant but was informed that Criswell had a nice selection of Tahoe's on the lot. Mike Boyce greeted us, showed us a number of vehicles and offered for us to test drive one which met my needs. We found exactly the vehicle I wanted, with the must-have luxury appointments I had to have thanks to Mike. Mike Boyce is very knowledgeable, a great listener, made me feel comfortable and not rushed to make a decision. I am glad I visited Criswell, I had reached the point prior to visiting that I would simply wait a few months as I was not pleased with the Tahoe I had selected elsewhere. I drove off the lot very satisfied just 3 hours after my arrival. Thank you Mike and Bob! Jack Appleman More

Helpful and Patient All the employees were patient, kind and honest when looking for our new truck. They helped us weigh different options (midnight edition vs ltz) and All the employees were patient, kind and honest when looking for our new truck. They helped us weigh different options (midnight edition vs ltz) and were able to work with us on choosing what would be the best decision for our family. Ken let us know every step of the way and Jesse was thorough and quick through finalizing the paperwork (even with a toddler in his office!). More

Purchase New Vehicle Our overall experience was good. Everyone that we were in contact with was helpful, knowledgeable and professional. We would come back to Criswell for Our overall experience was good. Everyone that we were in contact with was helpful, knowledgeable and professional. We would come back to Criswell for future purchases. Also we would recommend Criswell to friends and family. More