
Criswell Chevrolet of Thurmont
Thurmont, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Lacks Customer Service Skills Dave initally followed up with me via my online price request, but he subsequently stopped communicating wiht me after I asked a few questions about t Dave initally followed up with me via my online price request, but he subsequently stopped communicating wiht me after I asked a few questions about the financing of the vehichle I was interested in. To be clear, I've now replied to him in writing three times and he has yet to reply back to me. Very poor service and I would have expected more from Criswell! More
Pay for a quote?! No, thanks! Bought car and warranty here. Now want to charge me to see if the warranty will cover the repairs, no thanks. I'm sure you'll do fine without my busin Bought car and warranty here. Now want to charge me to see if the warranty will cover the repairs, no thanks. I'm sure you'll do fine without my business. More
Got me more than what I expected! I happened to find a truck I was interested in, and Mike made it happen. I love my new truck, and I am lucky to have come across such great service! H I happened to find a truck I was interested in, and Mike made it happen. I love my new truck, and I am lucky to have come across such great service! He was juggling between myself and another Veteran customer, and at no point did I feel unattended or unimportant. Just simply great straight forward customer service. Thanks again!! More
Simply Wonderful Mike was simply wonderful. He took his time and answered all the questions I had and made me feel comfortable and welcome during the who;e process. Mike was simply wonderful. He took his time and answered all the questions I had and made me feel comfortable and welcome during the who;e process. He gave me an incredible deal. I would definitely recommend him to anyone looking to by a new or used car. Jeff in financing was really nice and took the time to explain all the options available. More
Great salesman! Quick, efficient and hassle free truck purchase. Did everything online and over the phone with Mike then picked up my vehicle. Didn't have to spend m Quick, efficient and hassle free truck purchase. Did everything online and over the phone with Mike then picked up my vehicle. Didn't have to spend my whole day at the dealership. I will check with Mike and the team at Criswell for my next vehicle before any other. More
wonderful and very professional and helpful. i drove all the way from Baltimore MD and didn't know what to expect. thanks guys for my new car. very professional and helpful. i drove all the way from Baltimore MD and didn't know what to expect. thanks guys for my new car. More
Fast and easy! Bought a vehicle from out of state and Mike couldn't have been more helpful. Smooth buying experience and I was in my car driving away within an hour Bought a vehicle from out of state and Mike couldn't have been more helpful. Smooth buying experience and I was in my car driving away within an hour. My particular vehicle was delayed in delivery due to a GM recall, but Mike and whole team at Criswell made sure I still got all the incentives. More
Great experience We had an awesome experience with them! Dave and Jesse were wonderful we drove over 3 hours just to deal with them. They were no pressure and extremel We had an awesome experience with them! Dave and Jesse were wonderful we drove over 3 hours just to deal with them. They were no pressure and extremely helpful in getting us exactly what we needed. More
A Plesant buying experience We bought a 2015 Trax elsewhere about a year and half ago. We had some ongoing issues with it so we entered the GM buyback program. At first we starte We bought a 2015 Trax elsewhere about a year and half ago. We had some ongoing issues with it so we entered the GM buyback program. At first we started looking at Malibu's about 6 months ago. That's where Criswell Thurmont comes into play. We found some vehicles we were looking for on their lot. We went into the dealership and Dave helped us through the process in getting a Malibu. Due to circumstances beyond our control we didn't get a Malibu through the program. We decided to wait On a 2017 Chevy Trax. Over a 4 month period throughout this tiring process, Dave and Doug helped us throughout every step of the way with countless follow ups to myself and various people within GM to make sure the process was as painless as possible. On December 3, 2016 I was finally able to get my new vehicle. From the start Dave was friendly, professional and diligent in his constant follow ups. Never once did I feel I was being pushed towards anything. I would definitely recommend Criswell Thurmont to other family, friends and colleagues and specially tell them to see Dave to get top notch service on their next vehicle purchase. More
Honest caring Mike was an excellent help as my husband and I ended up buying 2 vehicles from Criswell. He took the extra time to ensure we had what we wanted and st Mike was an excellent help as my husband and I ended up buying 2 vehicles from Criswell. He took the extra time to ensure we had what we wanted and stayed within our budget. Mike was always honest and genuinely cared about us getting the best deal possible. If you're in the market for a new or used vehicle, go see Mike!! More