Criswell Chevrolet of Thurmont

Amazing Experience!!!! I just had the best experience buying a car that I have ever had!! Criswell is a big dealership but they make you feel welcomed, like you're in a smal I just had the best experience buying a car that I have ever had!! Criswell is a big dealership but they make you feel welcomed, like you're in a small dealership where everyone knows your name. Every person I met or came in contact with was friendly and very helpful! The entire process was quick and painless. More

New Chevy Volt Smooth transaction and good attention to detail. This was an out of state deal and I was flying in to BWI from Maine to pick up the car. Price was unb Smooth transaction and good attention to detail. This was an out of state deal and I was flying in to BWI from Maine to pick up the car. Price was unbeatable anywhere in the US. I spent 11 months shopping for a gen 2 volt after my lease expired on my gen 1. I was worried that this one was too good to be true but it was real. Thanks Mike. More

Sales Manager was Terrible We worked with Dave Dollarhide. He was providing excellent service to us as a shopper. He showed us the specific car we initially called about and h We worked with Dave Dollarhide. He was providing excellent service to us as a shopper. He showed us the specific car we initially called about and had it ready to go when we arrived. Dave was very personable and willing to help with any questions we had. When it came to numbers Dave's sales manager, Robert Harley was pushing for us to commit to the vehicle that night. When I explained we always sleep on a deal, he started giving us the typical sales pitch garbage. I had enough and told him he was lowballing our trade and I wasn't satisfied with the numbers. Robert then reworked the numbers and I was fairly satisfied (I didn't let him know that) but we needed the night to sleep on it. Robert became cocky, nasty and rather indignant saying that this is what he does for a living and it's not a game and some other derogatory comments. He acted as though we had never bought a car before (this is number 12 new and 46 total.) I was angry with his attitude when we left. When my wife and I got back to our car she was beyond angry. She said she didn't care if they had the last new car on the face of the planet, she would not buy from them. All because of Robert Harley's attitude. 2 days later we bought the same model from a different dealer that met the pricing this dealership gave us and 2 1/2 times the trade value. More

Nice Experience It was a nice experience. The deal went smoothly and they were very knowledgeable and worked with us. Great price on vehicle! And financing was eas It was a nice experience. The deal went smoothly and they were very knowledgeable and worked with us. Great price on vehicle! And financing was easy. More

Purchased new vehicle This was by far the best dealership I have ever been to and purchased a vehicle. A majority of dealerships have pushy sales people. We did not exper This was by far the best dealership I have ever been to and purchased a vehicle. A majority of dealerships have pushy sales people. We did not experience that at all here. All the sales people were friendly and willing to help. More

New vehicle purchase Clay was great...Very professional and knowledgeable. Would recommend this dealership if you are in the market for a Chevrolet. Very friendly staff Clay was great...Very professional and knowledgeable. Would recommend this dealership if you are in the market for a Chevrolet. Very friendly staff and easy to find right off 15 N. More

Great Deal Dougie Got a great price and deal from the guys at Criswell Chevy of Thurmont on my 2017 Colorado. Mike Boyce completed the sale with a great delivery exper Got a great price and deal from the guys at Criswell Chevy of Thurmont on my 2017 Colorado. Mike Boyce completed the sale with a great delivery experience. More

Online Quote I live in PA and I was browsing some dealers out of PA state to find the car I was looking for. I found Criswell of Thurmont. I requested an online q I live in PA and I was browsing some dealers out of PA state to find the car I was looking for. I found Criswell of Thurmont. I requested an online quote and David took the time to give me the best quote for their new vehicle and as well to my trade-in "unsight seen" quote. I didn't purchase the vehicle yet but I am really thinking about getting and I will drive 3 hours all the way from PA to MD to get my next new car. Thank you so much for your outstanding job David!!!! It would be very nice to find salesperson like you around my home town!!!! More

Best vehicle purchasing experience! I was in the market for a new truck when I came across a listing on Auto Trader. Went to the Criswell website and asked a few questions via the online I was in the market for a new truck when I came across a listing on Auto Trader. Went to the Criswell website and asked a few questions via the online chat. Short time afterwards Mike Boyce gave me a call with more info. Living 3 hours away Mike held the truck I was interested in until I could get there. Upon my arrival I was greeted by Mike and we got the deal rolling. Never felt pressured by Mike or Jesse from the finance department. By far the best experience I ever had purchasing a vehicle. I would recommend Mike Boyce and Criswell Chevrolet to any one. More