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Criswell Chevrolet of Thurmont
Thurmont, MD
573 Reviews
Welcome to Criswell Chevrolet of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chevy cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our Chevy dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chevrolet models like Malibu, Impala and Sonic. We also offer Equinox, Traverse and Silverado models for our Frederick County Chevrolet shopper. Visit Criswell Chevrolet of Thurmont or check out our online inventory today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 573 reviews
November 29, 2017
Great services all around! I was very happy with the thorough services provided from top to bottom with the minimal wait time. I didn’t expect to have fun at the dealership, but I was very happy with the thorough services provided from top to bottom with the minimal wait time. I didn’t expect to have fun at the dealership, but I had a blast! More
by 2017impalaowner
November 15, 2017
Great person to deal with Scott was great to deal with on my purchase. I wanted a used truck and he was knowledgable and could relate to my needs. I never felt pressured to buy Scott was great to deal with on my purchase. I wanted a used truck and he was knowledgable and could relate to my needs. I never felt pressured to buy amd he gave me plenty of tips for making my purchase easier. More
by Steven R.
Employees Worked With
Scott Volway
November 14, 2017
Mike knocked it out of the park! I drove an hour to get my 2018 Traverse and Mike was everything I needed in a salesman. He was responsive, worked with me, and made sure my new car I drove an hour to get my 2018 Traverse and Mike was everything I needed in a salesman. He was responsive, worked with me, and made sure my new car experience was a great one. My wife and I will definitely make that drive again the next time we're in the market. More
by MCD
November 09, 2017
VA resident (Loudoun County) this dealership is great.. I'm a Virginia resident (Loudoun County) and this dealership is so worth looking at based on price, professionalism, follow up, answering your specifi I'm a Virginia resident (Loudoun County) and this dealership is so worth looking at based on price, professionalism, follow up, answering your specific questions and listening to what you want to buy. Ask for Dave Dollarhide, he sincerely will help you with just what you are looking, you will do better here than surrounding dealerships and I know as I did will completely enjoy your next purchase. More
by RH2017Camaro
Employees Worked With
Dave Dollarhide
November 04, 2017
Poor Customer Service & Satisfaction In the past we have done three deals with Criswell within the last thee years. We attempted to do a deal on a new 2018 Ram Longhorn Mega cab. We broug In the past we have done three deals with Criswell within the last thee years. We attempted to do a deal on a new 2018 Ram Longhorn Mega cab. We brought in our 2017 Toyota Tundra for a quote on trading it in. They looked at our vehicle but wasn't told an amount by Jeff Lang (the new car sales manager). We left empty handed and confused about that whole thing. We ended up getting one from a dealer in Georgia a few days later. We got a really weird vibe from Lang, like he was trying to be really shady and dishonest. We decided, since we do like most of the sales team and Jesse in finance we would purchase a 2018 Traverse a week later. We tried to trade in a vehicle we purchased from them a year ago, only to receive a lowball trade offer (1/2 of what we purchased it for.) To do the deal we wanted them to come up at least another $1000, but they (the used car manager/appraiser and Jeff Lang) wouldn't budge or work with us at all. We purchase several vehicles all the time from various dealerships, we couldn't believe they were willing to throw away a relationship with us when we were not being unreasonable about the deal. We were loyal to Criswell and excited to have the "old team of sales guys that new how to treat customers. Things were much better and different when Robert Hartley was the manager. Lang caused Criswell not only a sale today but a life long customer and future referrals. More
by Zormoni
September 18, 2017
Straight up dealership. What you see is what you get. Worked with Dave Dollarhyde. He was straight with me all along the way. Made the deal easy. I greatly appreciated the delivery service. Saved me a ton Worked with Dave Dollarhyde. He was straight with me all along the way. Made the deal easy. I greatly appreciated the delivery service. Saved me a ton of time. Thanks Dave. More
by Scott Prentiss
Employees Worked With
Dave Dollarhide
September 08, 2017
Had comportable buying exprience with them If you need a nice used car, Please check with Mr. Curtis Gillingham. He is new at the dealership and he was nice and very comfortable salesperson to If you need a nice used car, Please check with Mr. Curtis Gillingham. He is new at the dealership and he was nice and very comfortable salesperson to work with. He was straight and had a down to earth character. Just call him and give your target price for your desired car and he will try to work to meet your desired price. Good job Mr. Curtis! Keep up the good work. More
by icarus70
Employees Worked With
Curtis Gillingham
September 01, 2017
Fabulous experience I wanted to trade my car in and get a used car. Everyone was very professional and made the process so stressfree and easy. So happy with my new car! I wanted to trade my car in and get a used car. Everyone was very professional and made the process so stressfree and easy. So happy with my new car! More
by Cashmere07
Employees Worked With
Robert Harley, Jesse Torreyson
August 31, 2017
2017 Tahoe Saw the vehicle on the internet. Went to the dealership and it was there and test drove it. Picked it up yhe next evening! All went well and smooth Saw the vehicle on the internet. Went to the dealership and it was there and test drove it. Picked it up yhe next evening! All went well and smooth. More
by Chevy Girl
August 23, 2017
Service was great! Bill was friendly, helpful and knowledgable. I would recommend this service dept to friends and co-workers. I had questions for Bill and Cody, the me Bill was friendly, helpful and knowledgable. I would recommend this service dept to friends and co-workers. I had questions for Bill and Cody, the mechanic who worked on my car. They both took the time to answer all of my questions. More
by Ammscl
Employees Worked With
Cody Stitely, Bill Kaas
